Define and champion the IT Program Management function, setting vision, strategy, and standards for program execution and governance
Partner with the CIO and executive leadership to prioritize IT investments that enable business growth and operational efficiency
Collaborate closely with the Operations PMO to ensure alignment, eliminate duplication, and drive coordinated delivery of enterprise-wide initiatives
Act as a change agent, ensuring that IT programs deliver transformative impact across the enterprise
Direct technology enablement for mission-critical processes, including Quote-to-Cash, Onboarding & Offboarding, AI adoption, and Master Data Management
Establish and oversee the IT portfolio management framework, ensuring initiatives are prioritized, transparent, and delivering measurable business outcomes
Implement and refine intake and demand management processes balancing business needs with IT capacity
Govern delivery practices across the IT organization to ensure alignment, scalability, and risk management
Oversee execution of cross-functional IT initiatives, ensuring scope, schedule, budget, and quality are met
Manage interdependencies across programs and identify opportunities for synergies
Drive adoption of program management best practices and continuous improvement in delivery methodologies
Serve as the primary liaison between IT and business leadership on all program and portfolio matters, including executive and board reporting
Build strong partnerships across business units, ensuring enterprise-wide coordination and unified delivery
Requirements
Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred)
10+ years of experience in IT program and portfolio management
At least 5 years in a senior leadership role
Proven expertise in leading enterprise-scale IT initiatives and business process transformation
Strong knowledge of enterprise applications and business processes across finance, HR, operations, and sales
Demonstrated success in establishing IT governance, portfolio management, and intake frameworks
Experience with AI initiatives and master data management is highly desirable
Executive presence with exceptional communication, stakeholder engagement, and leadership skills
Professional certifications such as PMP, PgMP, or SAFe Agilist strongly preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT program managementportfolio managementchange managementbusiness process transformationintake managementrisk managementprogram management best practicesAI adoptionmaster data managemententerprise applications