Application Support Analyst III
TD
Business Program Analyst III – Financial Crimes
TD
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $63,540 - $104,020 per year
Job Level
Mid-LevelSenior
About the role
- Provide a broad range of analysis and/or project support in the development of business programs, including processes and procedures development and monitoring
- Contribute to the business mandate through research and analysis, content curation, and design recommendations for a specialized business and/or function
- Independently perform activities from end to end and manage ambiguity
- Interpret and administer policies, adopt and implement business process improvements
- Make process and capacity management decisions guided by practices, procedures and operating plans
- Conduct regular, ongoing analysis, evaluation/assessment and review of business programs and initiatives
- Conduct ongoing industry and competitive analysis to obtain market insights
- Provide input to managers and business leaders through conducting analytics and driving insights to support the planning process
- Develop and maintain program documentation and communication materials
- Support analyzing policy and governance impacts on customers, stakeholders and processes
- Liaise with partners and stakeholders to resolve business program issues
- Support and monitor adherence to service level agreements with external vendors and work with vendors to meet program objectives
- Conduct internal and external research projects; support development/delivery of presentations/communications to management or broader audience
- Conduct reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess effectiveness of programs/policies/practices
- Monitor service, productivity and assess efficiency levels and implement continuous process/performance improvements
- May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives
Requirements
- Undergraduate degree and/or 3+ years relevant experience
- Solid knowledge of multiple business programs disciplines, consulting principles, lines of businesses supported, banking industry, and product/customer markets
- Knowledge of current and emerging competitor and market trends
- Knowledge of risk management environment, standards and regulations
- Knowledge of project/program support, planning and implementation
- Ability to exercise sound judgement in making decisions
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to work successfully as a member of a team and independently
- Ability to handle confidential information with discretion
Benefits
- base salary and variable compensation/incentive awards
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisproject supportprocess improvementcapacity managementpolicy interpretationcompetitive analysisprogram documentationreporting techniquesrisk managementconsulting principles
Soft skills
sound judgementeffective communicationcollaborationrelationship buildingorganizational skillsprioritizationindependencediscretionleadershipproblem-solving
