Product Manager, Growth
Writer
Program Manager, Global Sales Onboarding
Figma
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $122,000 - $260,000 per year
Job Level
Mid-LevelSenior
About the role
- Build and run a comprehensive onboarding curriculum for global sales teams to ensure rapid, effective ramp across segments and geographies
- Lead the strategy for creating and delivering a scalable, efficient, and impactful onboarding experience
- Design, build and iterate a scalable curriculum for onboarding new sales hires across various segments and geos, ensuring alignment with Figma’s sales strategy and objectives
- Act as back-up facilitator for onboarding sessions led by onboarding trainers
- Create, maintain, and partner with SMEs to deliver onboarding content that aligns to the way people prefer to learn and innovate on content delivery
- Create and power a standout onboarding experience and program operational scale employing different technology
- Be responsible for the reporting and readout strategy, establishing a cadence for sharing insights on onboarding progress and effectiveness with leadership and cross functional partners
- Create systems for insight into the curriculum that allow for scaled evolution to mirror business progression
- Determine program KPIs and leverage data to report out on new hire onboarding progress and impact to ramp time; make changes to program as necessary
- Continuously iterate and improve the onboarding experience based on feedback, cross functional partner input, and metrics on ramp time and productivity
Requirements
- 6+ years of experience in sales enablement, sales onboarding, training & development, or similar
- Proven ability to build and implement scalable onboarding programs that cater to multiple geographies and market segments
- Strong data-driven approach with experience in building and utilizing reporting systems to track progress, analyze gaps, and measure the effectiveness of onboarding programs
- Exceptional facilitation skills with the ability to lead sessions, whether for small groups or larger audiences, adjusting for various learning styles and needs
- Demonstrated experience working cross-functionally to align onboarding programs with business goals and sales strategy
- Hands-on experience using Figma (added plus)
- Familiarity with 360Learning (added plus)
- Experience at a PLG (Product-Led Growth) company (added plus)
- Candidates are required to keep their cameras on during video interviews
- If hired you will be required to attend in person onboarding
Benefits
- Figma offers equity to employees
- health, dental & vision
- retirement with company contribution
- parental leave & reproductive or family planning support
- mental health & wellness benefits
- generous PTO
- company recharge days
- a learning & development stipend
- a work from home stipend
- cell phone reimbursement
- sales incentive pay for most sales roles
- an annual bonus plan for eligible non-sales roles
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales enablementsales onboardingtraining & developmentreporting systemsdata analysiscurriculum designprogram KPIscontent deliveryonboarding program implementation
Soft skills
facilitation skillscross-functional collaborationadaptabilitycommunicationfeedback incorporationstrategic thinking
