Liebherr Group

Full-stack Engineer

• Design and optimization of Gears, Gearboxes, Drives & Bearings
• PLM management (BOM creation, lifecycle promotion, etc)
• Interdisciplinary cooperation with the corresponding departments
• Tolerance stack-up
• Cooperation with component suppliers for the clarification of technical properties of components and common component development

Senior Engineer – Design, BU-Drives

Customer Support

• Develop digital training modules based on existing presentations and processes.
• Create repair quotations and processing orders.
• Coordinating with technical departments & compiling data.
• Creation and maintenance of technical documents, repair instructions and manuals and repair scenarios for the component.
• Administration of trainings (planning, participant lists, certificates).
• Data maintenance in training systems.
• SharePoint set-up and maintenance for Customer Service.

Customer Service Specialist – Training & Technical Documentation

• Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder information in ERP systems.
• Manage spare-parts enquiries, prepare quotations, and process orders in the ERP system, coordinate stock availability, lead times, shipment, and delivery follow-ups.
• Support end-to-end commercial administration of service jobs, including quotation and approval processing, service order management, validation of labour and parts consumption, and billing readiness.
• Administer warranty claims by handling claim registration, policy checks, coordination with Quality and Service teams, and managing replacement/return workflows and credit note issuance.
• Respond to customer service commercial queries related to pricing, freight or express charges, documentation, and invoice clarifications.
• Maintain accurate documentation, trackers, and KPI reports while ensuring adherence to internal processes and compliance standards.

Customer Service Specialist – Sales & Warranty

Engineer

• Migration of SharePoint on-premises solutions to SharePoint Online
• Second-level support for Digital Workplace issues
• Documentation of complex problems and their resolutions
• Delivering user guidance and assistance

Engineer, IT – Modern Work

Accounts Receivable

• Emisión y Control de las Facturas Electrónicas
• Garantizar la emisión correcta, oportuna y conforme a la normativa panameña
• Generar facturas electrónicas en el sistema BAAN IV, asegurando que la información comercial, fiscal y contable esté completa y validada
• Revisar y controlar la transmisión de las facturas al Proveedor Tecnológico Autorizado (PTA)
• Monitorear diariamente el estado de las facturas emitidas
• Mantener un archivo organizado y actualizado de todas las facturas electrónicas
• Gestionar cuentas por cobrar mediante una gestión eficiente y proactiva
• Colaborar en la preparación de papeles de trabajo contables relacionados con facturación y cuentas por cobrar

Asistente de Cuentas por Cobrar y Facturación

• Package and distribute software to client systems, ensuring consistency and compliance with company standards and as per approved software list.
• Coordinate the deployment of patches and updates, monitor system performance post-deployment, and troubleshoot any issues.
• Enforce threat and vulnerability management policies to safeguard IT network.
• Conduct regular vulnerability assessments & implement mitigation strategies in IT infrastructure as well as OT devices.
• Design & manage patch-management to ensure client systems are up-to-date and secure.
• Create and maintain software packages, test deployments, and manage version control for client systems, servers and mobile devices.
• Implement and manage account policies, ensuring proper user authentication, authorization, and access control.
• Conduct regular audits of user accounts and permissions to maintain security.
• Provide support to end-users for software distribution issues and related queries.
• Assist users with troubleshooting, installation, and configuration of software packages.
• Coordination with global IT and local cyber security team for implementation of upcoming tools & technologies.

Engineer – IT, Client & Software Distribution

Ecommerce

• Seek, establish and strengthen relationships with potential and existing Key Accounts.
• Acquire a thorough understanding of Key Accounts needs, regarding the product portfolio, processes & structures and drive their implementation across the organization.
• Analyze the development of markets, channels and competitors relevant to Key Account Management.
• Grow sales with existing product portfolio and coordinate the launch of new products.
• Assess sales potentials and develop sales strategies & policies for specific channels and Key Accounts.
• Co-negotiate contracts / sales conditions with Key Accounts and ensure that goals of customers are balanced with internal requirements.
• Provide subject-matter expertise to the Head of KAM for the overall development of the E-Commerce channel.
• Lead or co-lead strategic projects concerning developing the business with Key Accounts in the E-Commerce channel.

Key Account Manager – e-Commerce

Electrical Engineer

• Serve as the subject-matter expert for all facility electrical systems
• Troubleshoot electrical issues on conveyors, sorters, motors, VFDs, PLC-controlled equipment, packaging machinery, and automated material-handling systems
• Partner with automation engineers and technicians to resolve recurring electrical faults
• Understand and oversee electrical aspects of electrical utilities, HVAC systems, emergency lighting, pneumatic systems, fire protection
• Routinely researches electrical/electronic components & systems for use in production or replacing obsolete field parts
• Ability to read and design electrical schematics
• Works with other Engineers and assists Designer/Drafters in developing the electrical design of products
• Maintains and/or creating electrical schematics
• Creates technical instructions for field modifications or testing requests
• Researches, designs, installs, tests, analyzes and maintains electrical products, equipment, systems and processes
• Works with Engineers to review customer design proposals, specifications, manuals, and other data
• Confers with engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information
• Investigate equipment failures and diagnose faulty operation
• Develops and oversees installation, testing, and maintenance procedures to ensure adherence to specs

• Development of RT embedded SW libraries
• Development of embedded SW in accordance with HDES (High Level Design Document) following LEC iterative V-model process
• Development and performance of related unit tests
• Development, qualification, follow-up and archiving test environments preparation and execution of test scripts for manual and automated tests
• Analyze test results against specifications and redaction of test reports

Senior Engineer – Embedded Software

Manager

• Oversees the functions in support of service related matters
• Manages the field service functions of the service business
• Coordinates, manages and directs all field service activities directly
• Ensures all field service technicians are able to accomplish their duties
• Promotes a safe work environment by ensuring established safety procedures are followed
• Responsible for keeping the operational and functional capability of delivered machines

Service Manager

Support Engineer

• Esecuzione delle attività che gli/le vengono assegnate dal Coordinatore Assistenza Tecnica Esterna
• Ricerca telefonica del guasto con cliente e telediagnosi
• Lettura disegno tecnico e schemi, meccanici, elettrici, oleodinamici, per la ricerca Guasti
• Supporto tecnico a Tecnici di Assistenza Esterna
• Apertura / aggiornamento reclamo su piattaforma LARS.
• Compilazione della chiave statistica errori
• Utilizzo strumenti digitali Liebherr e strumenti di diagnosi da remoto
• Uso del software Assistenza SMS-MMS, input e aggiornamento
• Partecipazione ai programmi di Formazione, informazione, addestramento pratico, aggiornamento (corsi in presenza e online), tenuti dal Gruppo Liebherr
• Interventi in cantiere per la risoluzione di problemi tecnici.

Addetto/a Supporto Tecnico – Remoto

• Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder information in ERP systems.
• Prepare analyses, KPIs, and reports to support operational and management decisions.
• Process and manage customer orders, inventory checks, and invoicing.
• Clean inactive or incorrect items to optimize inventory and reduce costs.
• Create and maintain an overview of open backorders with prioritization.
• Handle incoming tickets (pricing, lead time, standard requests).
• Ensure pricing stability and correct mapping for spare parts and serial items.
• Perform pricing benchmarks against industry standards to identify optimization opportunities.
• Maintain spare parts catalogues and related documentation (including image editing) after change management (ECR).
• Coordinate initial stocking and conduct basket analyses and demand forecasts.

Customer Service Specialist – Technical Spare Parts

• Responsible for creating 3D Models, 2D Drawings & Bill of Material of Tower Cranes.
• Work according to Standards, design codes and software tools assigned.
• Responsible for development of sub-assemblies, components of tower crane.
• Independently review & check all inputs received before the design activity started.
• Responsible for timely delivery of Engineering outputs in accordance with established schedules.
• Co-ordination with Cross Functional Team (local & global) as per the requirement of Project value engineering.

Senior Engineer – Design, Tower Crane

• Responsible for creating 3D Surface Models, 2D Drawings, components assemblies using CAD system Creo Parametric 10
• Hands on experience in CAD metadata documentation using Windchill (PLM)
• Create, Validate, analyse and review digital Mock-up models for Engine Platforms; optimise and maintain the database to keep them updated
• Integration of Subsystems in Engine platforms and performing tolerance stack-up calculations for checking clearance, gaps & worst cases in assemblies
• Proficiently assign GD&T for complex casting, welding, piping, sheet metal, machining components according to the understanding of their manufacturing processes
• Generating design concepts to visualize technical solutions and presenting it to experts for their clarification
• Coordinate with interdisciplinary departments within project environments
• Collaborate with component suppliers spread across the world, consult with sub-system owners (SSO), quality, purchase and other concerned departments for technical clarifications in development process
• Work according to company Standards, design codes, software tools adhering to all defined boundaries related to ways of working

Senior Engineer – Design, BU-Engines COC

• Introduction, analysis, and optimization of manufacturing processes in the CRS area
• Process control considering manufacturing costs and product quality in machining environments
• Commercial evaluation of production equipment in relation to optimal supply chain
• Analysis and evaluation of cross-departmental manufacturing cost changes
• Monitoring the development of new systems and technologies
• Development of Make or Buy concepts
• Adherence to deadlines, quality, and cost targets
• Cost tracking at platform level