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Field Service Engineer
Liebherr GroupField Service Engineer maintaining and repairing earthmoving machinery for Liebherr-Great Britain Ltd. Ensuring quality service at customer locations while adhering to safety standards and guidelines.
About the role
Key responsibilities & impact- Carrying out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
- Diagnosing specific fault issues and action appropriately.
- Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensuring all service information is read, understood and filed.
- Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
- Escalating the appropriate action in relation to broken or damaged company equipment.
- Developing an effective working relationship with the support team at the depot and can support others where required.
- Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
Requirements
What you’ll need- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
- Able to demonstrate previous experience in a similar role and / or industry
- Team player
- Good communicator at all levels
- Flexible approach to work
Benefits
Comp & perks- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
earthmoving machinery repairfault diagnosisservice information managementcompliance with manufacturer guidelinespacking and labeling processesworkplace safety requirements
Soft Skills
team playergood communicatorflexible approachrelationship buildingadministrative skills
Certifications
recognised apprenticeshipNVQ level 3