Library Systems & Services, LLC

General

• Conduct advanced Russian-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Russian-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Russian-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist, Russian

Administrative Assistant

• Provide administrative support to the Program Manager, project staff, and Government stakeholders to ensure efficient contract operations.
• Assist with budget tracking, financial reconciliations, purchase documentation, and preparation of monthly, quarterly, semiannual, and annual financial reports supporting multiple Government customer organizations.
• Prepare, review, and distribute monthly contract status reports, project metrics, meeting minutes, correspondence, and other contractual deliverables.
• Coordinate invoice preparation and support submission through Government electronic invoicing systems.
• Maintain project files, financial records, correspondence, and administrative documentation in accordance with Government and company records management policies.
• Coordinate meetings, schedules, travel arrangements, customer communications, and logistics for project personnel.
• Assist with procurement documentation, vendor communications, purchase requests, subscription tracking, and administrative processing for library acquisitions.
• Monitor office supplies, Government-furnished property inventories, and administrative resources to support uninterrupted operations.
• Maintain spreadsheets, databases, dashboards, and tracking systems using Microsoft Office applications to support project management and financial oversight.
• Support contract transition activities, onboarding of new personnel, quality management documentation, and other special projects as assigned.
• Maintain confidentiality of Government information while ensuring compliance with applicable security, privacy, and contract requirements.

Library Administrative Assistant

• Administer and maintain the library website and Content Management System (CMS), ensuring reliable 24/7 access to licensed electronic resources and digital collections.
• Manage electronic journals, subscription databases, digital publications, websites, and other licensed information resources supporting scientific and technical intelligence research.
• Create, edit, and maintain descriptive metadata for electronic resources, including translated or transliterated titles, resource descriptions, publisher information, language, country of origin, and usage instructions.
• Configure and maintain user authentication, remote access, proxy services, and access controls to ensure authorized access to licensed electronic content.
• Monitor electronic resource availability, troubleshoot access issues, coordinate with vendors, and resolve subscription or authentication problems.
• Generate and analyze electronic resource usage statistics, prepare monthly usage reports, and provide recommendations to improve collection utilization.
• Support implementation of user notification services, standing searches, topic alerts, and other content discovery tools available through the library website.
• Coordinate with librarians, foreign language specialists, and Government customers to acquire, organize, and publish digital content within the CMS.
• Assist with website enhancements, search functionality improvements, metadata quality control, and user experience initiatives.
• Ensure compliance with licensing agreements, cybersecurity requirements, digital content management policies, and applicable Government regulations.
• Identify opportunities to improve electronic resource management, digital workflows, and emerging technologies that enhance library services.

Electronic Resources Librarian

Program Manager

• Provide overall leadership and management for all contract operations, ensuring full compliance with contract requirements and performance standards.
• Serve as the primary point of contact with the Contracting Officer (CO), Contracting Officer's Representative (COR), and Government stakeholders.
• Direct daily operations supporting acquisition, organization, dissemination, and management of scientific and technical information resources.
• Supervise, mentor, and evaluate a multidisciplinary team of librarians, language specialists, and administrative personnel.
• Manage annual contract budgets, financial execution, cost tracking, reconciliations, and monthly financial reporting for multiple Government customer organizations.
• Oversee administration of the library website, electronic resource management systems, and content management platform to ensure secure, reliable, 24/7 service availability.
• Develop and submit required monthly status reports, financial reports, performance metrics, project plans, invoices, and other contract deliverables.
• Ensure compliance with Quality Management Plan (QMP) requirements, cybersecurity requirements, DFARS safeguarding provisions, and applicable Government regulations.
• Develop and implement process improvements, technology enhancements, and innovative solutions that improve library operations and customer services.
• Coordinate worldwide acquisition of commercial and publicly available information resources, including foreign-language publications and electronic subscriptions.
• Monitor contract performance, identify risks, implement corrective actions, and ensure continuous improvement throughout the period of performance.
• Support contract transition, staffing continuity, recruiting activities, and succession planning as necessary.

Program Manager – Library Administrator

• Conduct advanced Chinese-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Chinese-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Chinese-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist, Chinese – NASIC

• Conduct advanced Persian/Farsi-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Persian/Farsi-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Persian/Farsi-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist, Persian/Farsi

Administration

• Administer and maintain the Polaris ILS, including system configuration, permission management and user account creation across multiple library organizations
• Support and troubleshoot circulation functions, including loans, holds, renewals, fine management and notifications, in alignment with each library’s individual policies
• Manage system upgrades, releases, hotfixes and support cases in coordination with the vendor
• Maintain patron database integrity, including registration workflows and data standards
• Manage integrations with third-party services such as discovery layers, e-content providers, online payment systems and SIP2/NCIP/API authentication systems
• Oversee bibliographic and item record integrity and support cataloging workflows
• Assist with the creation of reports to support library operations, collection analysis and statistical reporting
• Perform data clean-up, normalization and bulk record updates
• Provide frontline and escalated support to library staff across all departments
• Develop training materials and conduct staff training sessions for Polaris workflows
• Other duties as assigned

IT Administrator – Polaris

Marketing

• Develop instructional and promotional content highlighting library services, collections, databases, and digital resources
• Create and maintain outreach materials including newsletters, research guides, web content, email communications, presentations, and social media content
• Assist with planning and execution of outreach campaigns and user engagement initiatives
• Conduct trainings, webinars, demonstrations, workshops, and presentations related to library resources and services
• Participate in NOAA staff meetings, outreach events, exhibits, and all-hands gatherings to promote library services
• Support demonstrations and outreach activities related to government-provided installations such as Science on a Sphere
• Develop and distribute surveys, feedback forms, and user needs assessments to evaluate library services and collections
• Assist with usability testing and evaluation of library web pages and digital services
• Collect and analyze outreach metrics including attendance, engagement statistics, web analytics, and customer feedback
• Provide reference and customer service support as needed
• Coordinate with federal library staff to ensure outreach activities align with NOAA mission objectives and communication standards
• Prepare reports summarizing outreach activities, engagement metrics, accomplishments, and recommendations for improvement
• Ensure all content and instructional materials comply with Section 508 accessibility requirements