Associate Director, Professional Services
Derivative Path
Solution Engineer, System Integration
LG Electronics
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $90,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Be the tech powerhouse for your assigned region attending key sales meetings, answering high-stakes technical questions, and designing solutions that wow.
- Own the pre- and post-sales experience, from solution design to seamless implementation.
- Command the room as a subject matter expert during product demos, pre-sales meetings, and head-to-head solution comparisons.
- Collaborate with LG sales, operations, and customer support teams to deliver flawless customer experiences.
- Bring LG technology to life at trade shows, partner events, and live demos handling setup, teardown, and direct customer engagement.
- Conduct on-site evaluations to ensure customer facilities are ready for world-class installations.
- Capture and deliver Voice of Customer (VOC) insights that help shape the next generation of LG products.
- Provide hands-on training and consultation for our integration partners.
- Offer high-impact technical support that builds lasting customer trust.
Requirements
- Bachelor’s degree in a technical field (preferred).
- CTS certification (preferred).
- 5+ years in technical product and solution sales, ideally in AV, DVLED, collaborative displays, or information display, ideally with a System Integrator.
- Ability to decode complex integration drawings for corporate, education, command & control, or post-production projects.
- Deep expertise in A/V and IT technologies.
- Familiarity with Content Management Systems (CMS) and LG SuperSign Connected Care (preferred).
- Exceptional communication, presentation, and relationship-building skills.
- Proven troubleshooting skills and a track record of getting it done.
- Ability to juggle multiple priorities and still hit deadlines.
- Willingness to travel extensively seeing the country while shaping the future of business display technology.
