LexisNexis

Operations

• Partner with Segment and Commercial leaders to translate market/customer needs into portfolio priorities, content initiatives, and launch readiness; ensure editorial commitments are aligned, transparent, and delivery-ready.
• Lead a multi-layered leadership team (directors and managers), ensuring strong accountability, coaching, succession planning, and consistent performance management across people leaders and teams.
• Drive transformation for AI-enabled, agentic delivery, ensuring analytical content is optimized for accuracy, currency, structure/metadata, and explainability needs within AI-powered customer experiences; sponsor adoption of AI-assisted workflows with strong human-in-the-loop standards and governance.
• Bring strong product fluency and steer cross-functional delivery, partnering with Product and Technology to shape roadmaps, define requirements, and lead/guide project teams through execution—ensuring editorial and operational needs are translated into scalable platform capabilities.
• Own budgets and cost efficiency, including multi-million-dollar author and contractor spend, resourcing strategy, and operating plans.
• Build and scale external author pool, including scaling recruitment, onboarding, and retention of high-caliber experts; strengthen commissioning strategy and author network health.
• Establish KPI discipline and high-quality reporting, creating a single source of truth for quality, currency, throughput, cycle time, and cost efficiency; use data to identify risks, performance gaps, and improvement actions.
• Stay market-savvy, maintaining strong awareness of legal practice developments, competitive landscape, and emerging AI trends; bring insights into roadmap planning, portfolio decisions, and product/content differentiation.

Head of North America Analytical Editorial Operations

Paralegal

• Provide legal research, project and administrative support to our team of legal writers
• Monitor practice area developments and conduct legal research
• Draft news alerts
• Content review
• Reformat content into new templates
• Maintain marketing and training materials
• Liaise with external authors

Analyst

• Provide stewardship and expertise for all financial aspects of performance across the Large Law organization
• Advising and influencing key management decisions through insights
• Management reporting and action recommendations based on future performance scenarios
• Support investments in technology, acquisitions or product rollouts
• Collaborate with finance teams for financial support and business performance improvement
• Develop excellent relations and maintain contact with Large Law Leadership Team, Senior Director and Business Partners

Lead Analyst, Decision Support

Business Analyst

• Develop and support change plans, including communications, training, and engagement activities
• Assess how changes affect people, processes, and ways of working
• Identify stakeholder needs, readiness, and potential risks
• Work with project and operations leaders to align change efforts with delivery timelines
• Create clear, accessible communication and learning materials
• Support adoption of AI-enabled tools while reinforcing accuracy, trust, and professional standards
• Gather and analyze feedback through surveys, workshops, and focus groups
• Track adoption and engagement, sharing insights through reports or dashboards
• Coach managers and teams through periods of change
• Capture lessons learned to improve future change initiatives
• Ensure change activities are inclusive and accessible across global locations

Change Management Analyst – Global Editorial Operations

Customer Success Manager

• Lead the full onboarding journey for new clients to ensure a seamless implementation
• Develop clear onboarding plans, including training sessions, product demonstrations, and tailored adoption strategies
• Identify potential opportunities and share qualified leads with Account Management teams
• Build strong, professional relationships with client stakeholders and users
• Support ongoing product adoption through proactive engagement and value-focused conversations
• Track account health, usage, and engagement to identify risks early and support retention
• Work closely with Sales, Account Management, Product, and Support teams to deliver a cohesive customer experience
• Share client insights to help guide product improvements and service enhancements
• Support renewal preparation by helping clients understand the value delivered throughout the customer lifecycle

Onboarding & Customer Success Manager

Financial Planning and Analysis

• Manage the content lifecycle for assigned regulatory modules—strategy, development, commissioning, restructuring, and decommissioning.
• Stay ahead of legislative reform, case law, compliance trends, and sector developments.
• Gather insights directly from customers (pre and post-sales) to shape content that is practical, relevant, and tailored for different industries.
• Cultivate and manage relationships with external contributors such as specialist lawyers, consultants, regulators, and professional bodies.
• Partner with internal teams to define product value propositions, support go-to-market plans, deliver training, and contribute to client presentations.
• Support budgeting and revenue growth initiatives through new content proposals and adjacent market expansion.
• Drive authoring projects from initiation to delivery, ensuring quality and compliance standards are consistently met.

Legal Content Specialist – Financial Services

Full-stack Engineer

• Interfacing with other technical personnel or team members to finalize requirements.
• Writing and review detailed specifications for the development of complex system components.
• Completing complex bug fixes.
• Working closely with other development team members to understand complex product requirements and translate them into software designs.
• Implementing development processes, coding best practices, and code reviews.
• Operating in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
• Training entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.

Senior Software Engineer

Attorney

• Acting as a Consultative Sales Person, by supporting law school and law firm customers in order increase active users
• Working at all levels of a law school and law firm, including students, faculty, associates, partners, librarians and leadership (i.e. law school Dean-level and law-firm managing partners)
• Developing strategic account plans (which will differ school-by-school and firm-by-firm), recognize sales
• Managing law school account independently and partner with law firm client managers
• Demonstrating deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment
• Preparing and deliver specialized customer presentations that communicate our value proposition and differentiators to create new active users
• Conducting research, analysis of findings and shares information with product, segment and marketing
• Developing and executing marketing strategies to meet the needs of students, faculty, and staff at law schools and partners.

Legal Practice Area Consultant

Journalist

• Writing in-depth commentary pieces on relevant topics
• Quickly turning around clear, well-organized spot news stories
• Locating and organizing relevant information from public documents and other sources
• Building network of sources

Senior Intellectual Property Reporter

• Write and review portions of detailed specifications for the development of system components of moderate complexity.
• Complete simple bug fixes.
• Work closely with other development team members to understand product requirements and translate them into software designs.
• Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
• Resolve technical issues as necessary.
• Keep abreast of new technology developments.
• All other duties as assigned.