Partner with Segment and Commercial leaders to translate market/customer needs into portfolio priorities, content initiatives, and launch readiness; ensure editorial commitments are aligned, transparent, and delivery-ready.
Lead a multi-layered leadership team (directors and managers), ensuring strong accountability, coaching, succession planning, and consistent performance management across people leaders and teams.
Drive transformation for AI-enabled, agentic delivery, ensuring analytical content is optimized for accuracy, currency, structure/metadata, and explainability needs within AI-powered customer experiences; sponsor adoption of AI-assisted workflows with strong human-in-the-loop standards and governance.
Bring strong product fluency and steer cross-functional delivery, partnering with Product and Technology to shape roadmaps, define requirements, and lead/guide project teams through execution—ensuring editorial and operational needs are translated into scalable platform capabilities.
Own budgets and cost efficiency, including multi-million-dollar author and contractor spend, resourcing strategy, and operating plans.
Build and scale external author pool, including scaling recruitment, onboarding, and retention of high-caliber experts; strengthen commissioning strategy and author network health.
Establish KPI discipline and high-quality reporting, creating a single source of truth for quality, currency, throughput, cycle time, and cost efficiency; use data to identify risks, performance gaps, and improvement actions.
Stay market-savvy, maintaining strong awareness of legal practice developments, competitive landscape, and emerging AI trends; bring insights into roadmap planning, portfolio decisions, and product/content differentiation.

Requirements

Juris Doctor (JD) required; practice experience preferred.
Significant leadership experience in legal content (or adjacent knowledge/content businesses), including managing leaders and leading change in matrixed environments.
Strong product fluency and proven ability to steer cross-functional programs from concept to delivery with Product and Technology partners.
Demonstrated budget ownership, resource planning, and operational efficiency execution while maintaining quality and risk controls.
Advanced AI fluency—proven ability to set strategy and governance for AI-assisted content at scale, including establishing review/validation standards, coaching leaders and teams on adoption, and driving sustained workflow change with clear quality and risk controls; comfort with large datasets, dashboards (e.g., Tableau), and Excel; ability to translate metrics into strategy and actions.
Executive-level communication skills; comfortable with stakeholder presentations on KPIs, progress, risks, and tradeoffs.

Benefits

Numerous wellbeing initiatives
Shared parental leave
Study assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

budget ownershipresource planningoperational efficiencyAI fluencydata analysisKPI establishmentcontent strategyperformance managementproject managementchange management

Soft Skills

leadershipcoachingcommunicationstakeholder managementaccountabilitystrategic thinkingteam buildingperformance managementanalytical thinkingmarket awareness

Certifications

Juris Doctor (JD)