Change Management Analyst – Global Editorial Operations
LexisNexis
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Develop and support change plans, including communications, training, and engagement activities
- Assess how changes affect people, processes, and ways of working
- Identify stakeholder needs, readiness, and potential risks
- Work with project and operations leaders to align change efforts with delivery timelines
- Create clear, accessible communication and learning materials
- Support adoption of AI-enabled tools while reinforcing accuracy, trust, and professional standards
- Gather and analyze feedback through surveys, workshops, and focus groups
- Track adoption and engagement, sharing insights through reports or dashboards
- Coach managers and teams through periods of change
- Capture lessons learned to improve future change initiatives
- Ensure change activities are inclusive and accessible across global locations
Requirements
- Relevant experience in change management, operations, analysis, people experience, or similar fields
- Bachelor’s degree in organizational development, Marketing, Business Administration, Human Resources, or a related field
- Familiarity with change frameworks or improvement methods
- Experience supporting change, transformation, or improvement initiatives
- Experience working with digital tools, including generative AI and collaboration platforms
- Strong communication and facilitation skills across diverse audiences
- Comfort working with data, feedback, and insights to inform decisions
- Ability to build trust and collaborate with people at different levels and in different cultures
- Ability to explain complex changes in clear, practical ways
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementoperations analysisstakeholder assessmentfeedback analysisdata trackingcommunication material creationcoachingchange frameworkstransformation initiativesimprovement methods
Soft Skills
strong communicationfacilitationcollaborationtrust buildingcultural sensitivityadaptabilityproblem-solvingengagementinclusivityaccessibility