Account Executive

• Own the full cycle from targeted outbound and qualification through evaluation, business case, negotiation, and close; expand wins into multi-year partnerships and renewals.
• Generate pipeline from an ICP list via value-driven outbounding (executive messaging, customer stories, POVs), events, and partner co-sell (e.g., CCaaS/CRM); prove a repeatable demand motion and initial win model (ICP, buyer map, messaging).
• Design and run POCs/pilots for Virtual Agent: scope use cases, success criteria, guardrails; align on KPIs (containment, AHT, CSAT) with clear executive outcomes.
• Sell to the C-suite and functional leaders (CX/Support, Digital, Operations, IT/Security, Procurement); orchestrate multi-threaded deals and consensus.
• Partner cross-functionally with Solutions Engineering, Product, and Marketing to remove friction, tighten messaging, and bring voice-of-customer back to the roadmap.
• Use executive leverage (internal and partner leadership) to accelerate cycles and secure top-level sponsorship.
• Forecast with rigor in Salesforce; maintain clean stages, MEDDICC/MEDDPICC notes, next steps, and mutual close plans.
• Shape our motion—from messaging and pricing inputs to enablement materials—so the team scales on a single, clear narrative.

Enterprise Account Executive, Virtual Agent

Account Executive

Inside Sales Representative

Enterprise Account Director, Services – East/Midwest

Enterprise Account Director, Services – West/Midwest

Enterprise Account Executive