ServiceNow

• Design, implement, and optimize advanced workflows, business rules, UI components, and automation across ServiceNow
• Lead configuration and customization efforts, including integrations with third-party systems, enterprise applications, and external tools
• Own technical design decisions and oversee configuration and customization efforts, ensuring best practices, scalability, and security
• Partner with enterprise architects and business stakeholders to define and deliver high-impact ServiceNow solutions
• Mentor and support junior engineers through code reviews, technical guidance, and knowledge sharing
• Provide expert-level troubleshooting and serve as the escalation point for complex ServiceNow issues
• Drive adoption of new ServiceNow features such as AI-driven capabilities, UI Builder, and low-code tools to modernize enterprise workflows
• Define and maintain platform governance, development standards, and documentation

Senior ServiceNow Engineer

ServiceNow Consultant

Senior ServiceNow Transformation & Advisory Consultant

ServiceNow Consultant

ServiceNow Business Analyst