ServiceNow

• The Web Developer/Coder will have primary responsibility for requirement gathering, design, build/configuration, testing, validation, and ongoing support of their assigned enterprise platform and integrations with other systems.
• Responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring/utilizing knowledge of the operational workflows to be implemented with the web systems.
• Coordinate planning, design, development, implementation, adoption, communication, maintenance, and evaluation of existing or new functionality related to their assigned systems and related information systems.
• Manage projects related to their assigned systems and related third-party systems.
• Participates in on-call rotation including weekend and after-hours coverage as assigned.
• Provides web platform software development services and ongoing maintenance / technical support.
• Develops program logic for new application or analyzes and modifies logic in existing applications.
• Gathers requirements, designs applications, and documents detailed specifications to maintain and support web platform applications and integrations.
• Validates and confirms new or changed functionalities to ensure customer specifications are met.
• Maintains system security ensuring patient and company confidentiality.
• Designs, builds, analyzes workflow and redesigns web platform applications.
• Analyzes requirements, maintains, tests, and integrates application components.
• Tests new and changed application functionalities.
• Demonstrates ability to organize and lead meetings effectively.
• May serve as project manager; coordinates and completes assigned projects including project definition, assignment of tasks, setting and maintaining deadlines.
• Ensures that system improvements are successfully implemented by following best practices for coding and testing.
• Provides support to customers and coworkers for problems and issues reported through the IT Service Management system (ITSM).
• Liaises with customers, other IT staff and vendors for design, planning, implementation, and problem resolution.
• Maintains knowledge of the latest developments in information technology, especially healthcare systems in scope of role.
• Provides availability for "on-call" emergency solution support and other after-hours support duties as assigned by ITS Management.
• Sets and maintains goals, timelines, and commitments; trains and mentors team members; develops training materials for updated workflows.
• Strives to adhere to SIH Commitment to Care and ITS Core Competencies.

ServiceNow Web Developer

Salary

Job Level

Tech Stack

About the role

Requirements

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