Account Executive-SaaS
Millennium Systems International
Account Manager, Public Sector
Level Access
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage a full retention lifecycle – on-boarding, key check-ins and renewal conversations – in order to drive the highest contract value retention rates possible
- Partner with a customer success manager in order to steer clients down successful paths; as a team, your goal is to help clients on their accessibility journey and maintain high levels of engagement and satisfaction
- Identify areas for growth – namely up-sells from current product subscriptions, cross-sells into new product subscriptions and expansion into new lines of business – and surpass net-retention targets
- Deliver compelling arguments for digital accessibility to a variety of audiences – ranging from front-line to senior/C-suite – via a combination of virtual (i.e. Skype/WebEx) and in-person presentations
- Partner with internal team members (customer success, consulting services and sales engineering) to craft compelling proposals and right-fit solutions that match unique customer use cases
- Consistently meet / exceed monthly, quarterly and annual bookings objectives
- Work in a team environment, collaboratively evolving our process and approach
- Develop and maintain quarterly and annual strategic account plans
- Use Salesforce to manage all aspects of prospect / client communications, activities and tasks
- Apply sales enablement technologies – LinkedIn Sales Navigator, Zoominfo, Seismic and RingDNA – in order to increase share of wallet within account hierarchies
Requirements
- 3-5 years B2B sales experience required
- Experience with solution-selling/consultative selling methodologies
- Experience working to manage a current book of business (i.e. renewals and expansion)
- Experience with Public Sector and EDU space is a huge plus
- An uncanny ability to organize and execute in an organized fashion
- Deep understanding of business concepts for large national and international corporations
- Outstanding time management skills and attention to detail
- Ability to navigate commercial discussions across large organizations and matrixed environments
- The ability to establish rapport and deliver compelling, persuasive propositions to an executive level audience
- Excellent phone and writing skills
- Comfort with change management + a start-up appetite to move quickly and try new things
- Understanding of web technology specific to accessibility is a plus
- College degree or equivalent experience preferred
