International Payroll Associate
VISTRA
Employee Experience Manager, Payroll Tax Compliance
Leidos
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $80,600 - $145,700 per year
Job Level
SeniorLead
Tech Stack
C++
About the role
- Lead all federal, state, and local payroll tax compliance processes
- Ensure timely and accurate tax filings, amendments, and reconciliations
- Oversee year-end processing including W-2, W-2c, and statutory reporting
- Manage tax audits, correspondence with government agencies, and penalty resolution
- Own and improve the employee experience for all payroll-related interactions
- Oversee escalated payroll issues, paycheck discrepancies, and tax inquiries with accuracy and empathy
- Partner with HR, Benefits, and Finance to ensure smooth onboarding, offboarding, and life event support
- Build communication tools and FAQs to help employees understand their pay, deductions, and taxes
- Monitor and analyze service performance metrics, including call answer times, email response times, and SNOW case resolution targets
- Identify trends and root causes impacting service performance and implement targeted improvements
- Supervise and develop team members responsible for payroll tax, compliance, and employee support
- Assign priorities and ensure timely resolution of payroll issues
- Lead regular process reviews and drive continuous improvement across functions
- Act as a point of escalation for payroll disputes and ensure proper documentation and follow-up
Requirements
- Bachelor's degree and 7+ years of payroll experience, including multi-state / multi-entity payroll tax and compliance.
- 3+ years of direct team management experience with documented leadership results
- Deep knowledge of federal, state, and local payroll tax laws and regulations
- Experience with year-end processing, W-2 filings, and government audit management
- Strong understanding of payroll systems (e.g., UKG, Workday, Costpoint, or similar platforms)
- CPP certification preferred but not required
- High emotional intelligence and employee-first mindset
- Analytical and detail-oriented with a commitment to accuracy
- Strong project management and process improvement skills
- Able to thrive in fast-paced, high-accountability environments
- US citizenship is required and able to obtain security clearance as needed.
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll tax compliancetax filingsW-2 processingtax auditsemployee supportservice performance metricsprocess improvementmulti-state payrollgovernment audit managementdata analysis
Soft skills
emotional intelligenceleadershipcommunicationanalytical thinkingdetail-orientedproject managementproblem-solvingteam developmentcustomer serviceadaptability
Certifications
Bachelor's degreeCPP certification
