Use process mining platforms (e.g., Celonis, UiPath Process Mining, Signavio, PAFnow, etc.) to extract and visualize end-to-end process flows.
Identify process deviations, bottlenecks, rework loops, and inefficiencies.
Maintain a process mining knowledge base and build reusable dashboards for stakeholders.
Analyze KPIs such as cycle time, throughput, compliance rates, and cost impact.
Partner with business stakeholders to validate findings and uncover root causes.
Prepare “as-is” vs. “to-be” process models with quantified impact.
Translate process insights into automation and improvement opportunities.
Build business cases including ROI, cost savings, and efficiency metrics.
Prioritize automation candidates based on feasibility, impact, and strategic value.
Work with automation developers (RPA, workflow, AI) to scope requirements and validate designs.
Partner with Continuous Improvement / Lean Six Sigma teams on non-automation process fixes.
Ensure compliance, auditability, and governance are factored into recommendations.
Establish KPIs and dashboards for ongoing process performance tracking.
Monitor post-automation improvements to ensure expected ROI is realized.
Maintain documentation of current-state vs. improved-state processes.
Requirements
Bachelor’s degree in Business, Information Systems, Data Analytics, or related field; additional years of experience may be substituted in lieu of a degree.
4+ years’ experience in business process analysis, operations, or automation.
Hands-on experience with process mining tools (e.g., Celonis, Automation Anywhere, Signavio, PAFnow, ARIS).
Strong analytical skills with ability to work with large datasets (SQL, Excel, BI tools).
Understanding of process improvement methodologies (Lean, Six Sigma, BPM).
Ability to translate technical data into business insights for non-technical stakeholders.
Must be a U.S. Citizen.
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process miningdata analysisSQLExcelbusiness process analysisautomationLeanSix SigmaBPMKPI analysis
Soft skills
analytical skillscommunicationstakeholder managementproblem-solvingcollaborationdocumentationprioritizationroot cause analysisbusiness insight translationstrategic thinking