Law Business Research

Enterprise Sales Manager

Law Business Research

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Lead API and Enterprise sales efforts for Lexology PRO to new logos and incumbent clients
  • Lead own individual sales and guide global activity of others on the same targets
  • Act as lead channel between Product and clients regarding API best practice, collateral build and client implementation
  • Ensure Lexology PRO (UI and API applications) are presented effectively to customers globally
  • Deliver product demos including preparation, delivery and follow-up
  • Work with Sales/Product teams to deliver API Proof of Values and manage live projects from assessment to implementation
  • Understand individual use cases and review prospect requirements during API Proof of Value
  • Lead and conduct onsite engagements to understand customer processes and facilitate architecture/solution discussions
  • Align client tactical and strategic challenges through implementing Lexology PRO across their organisation
  • Scope functional and technical requirements and recommend solutions to optimise customer and company value
  • Complete RFx documents in conjunction with LBR support teams
  • Initiate, develop and maintain strong customer relationships to win new business
  • Perform account management tasks including upsell, upgrades and supporting renewals
  • Collaborate internally to ensure delivery standards and identify upsell/cross-sell opportunities
  • Share in-depth market and sector knowledge within the company
  • Deliver tailored communications depending on product and audience
  • Update CRM to accurately reflect sales activity and progress opportunities
  • Ensure clients have signed contracts and orders processed in accordance with GDPR
  • Assist in developing and implementing plans to maximise new business and meet revenue targets
  • Attend client meetings, communicate product developments and obtain client feedback
  • Develop cross-organisational relationships with stakeholders (editorial, content, marketing, finance, product, team leaders)
  • Mentor junior team members and support their training
  • Network with clients and attend industry events to build strategic relationships

Requirements

  • Excellent negotiation and communication skills, in particular a highly professional telephone manner
  • Self-motivated and driven to achieve targets
  • Ability to “Own the Room”; strong soft skills including Communication, Co-ordination, and business consensus
  • Natural leader focused on positive outcomes for the organisation
  • Understands business goals and market perceptions and how this role impacts both
  • Seeker of information (internal and external) to drive the right approach and outcomes
  • Knowledge of organisation offerings with strong attention to detail
  • Customer focused – excellent understanding of customer needs and business drivers; experience using that knowledge to set priorities, solve operational issues and drive revenue growth
  • Entrepreneurial spirit and action-oriented mindset
  • Some broad knowledge of SaaS/hosting/web technologies and API/file based integration approach advantageous but not essential
  • Advantageous to have worked in Financial Services, Legal industry, or a software company
  • Experience leading API and enterprise sales, product demos, and managing API Proof of Value processes
  • Ability to conduct onsite engagements and facilitate architecture/solution discussions
  • Familiarity with GDPR and ensuring contracts/orders comply with regulation
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