Attorney Support Assistant
Latham & Watkins
ServiceNow
Attorney Support Specialist, PROS
Latham & Watkins
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $90,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Directly assist an assigned group of local attorneys and provide global team support with a variety of administrative responsibilities
- Perform daily time entry and expense reimbursement
- Manage calendaring and scheduling
- Manage and edit documents and generate, edit, and post client invoices
- Arrange and coordinate travel
- Work in a global team environment using a real-time work ticketing system (ServiceNow)
- Proactively learn internal systems and processes to find innovative solutions to problems and requests
- Preserve the confidentiality of the firm’s and clients’ protected information
- Protect and maintain highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
Requirements
- Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
- Possess the initiative to work both independently and in a team environment with a customer service focus
- Display the ability to multi-task and adapt to continuously evolving technology platforms
- A Bachelor’s degree; a minimum of three (3) years of prior professional experience in a legal or professional services environment may be considered in lieu of a degree
- Experience working in a global team environment with a real-time work ticketing system (ServiceNow)
- Ability to perform daily time entry, expense reimbursement, calendaring and scheduling, managing/editing documents, travel arrangements, and client invoicing
- Ability to preserve confidentiality and protect highly sensitive, confidential, privileged, financial, and/or proprietary information
Benefits
- Flexible working schedule (may be eligible for hybrid and in-office presence)
- Generous total compensation package with bonuses awarded in recognition of both individual and firm performance
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year
- PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
time entryexpense reimbursementcalendaringschedulingdocument managementclient invoicingtravel arrangements
Soft skills
professional communicationinitiativecustomer servicemulti-taskingadaptability
Certifications
Bachelor’s degree
