LaserAway

Field Engineer

• Oversee all laser maintenance within the assigned territory
• Monitor ticket system, communication platforms, and emails for prompt responses
• Support New Store Openings by ensuring all equipment is functional
• Contribute to positive moral environments within clinic operations
• Establish positive co-worker partnerships for operational effectiveness
• Timely ticket responses to ensure operational readiness
• Ability to exceed expectations and aid in improving overall operations
• Exercise critical thinking and prioritize tasks based on business needs
• Contribute to the support system and demeanor for our clinic teams
• Professionally address non-work related topics with the team
• Prepare Weekly Reports to discuss overall equipment status and updates
• Contribute to a high morale and stress-free environment
• Ensure availability during all clinical operating hours
• Communicate any support needed in advance and professionally
• Properly utilize the communication channels with professionalism
• Coordinate with the medical team to assist in additional equipment training
• Maintain company vehicle in good standing and maintenance
• Maintain a valid form of identification and clean driving record throughout employment

Laser Field Service Engineer

Medical Director

• Provide oversight and support to clinical teams, ensuring adherence to safety, quality, and LaserAways mission.
• Implement protocols and identify areas for clinical improvement to drive consistency across clinics.
• Work closely with executive leadership, including the Chief Medical Officer, and maintain strong ties with regulatory agencies and the broader medical community.
• Conduct quarterly clinic site visits and participate in virtual meetings, fostering innovation and a culture of continuous improvement.
• Serve as a compliance and risk mitigation expert, representing LaserAways clinical excellence at every level.

Plastic Surgeon – Medical Director

• Provide oversight and support to clinical teams, ensuring adherence to safety, quality, and LaserAway’s mission.
• Implement protocols and identify areas for clinical improvement to drive consistency across clinics.
• Work closely with executive leadership, including the Chief Medical Officer, and maintain strong ties with regulatory agencies and the broader medical community.
• Conduct quarterly clinic site visits and participate in virtual meetings, fostering innovation and a culture of continuous improvement.
• Serve as a compliance and risk mitigation expert, representing LaserAway’s clinical excellence at every level.

Dermatologist – Medical Director

Customer Support

• Ensure clinic compliance with best practices and standard operating procedures (SOPs) relating to inventory handling, storage and discrepancy tickets.
• Investigate and resolve inventory discrepancies by working with staff in clinics, warehouses, and the Inventory team.
• Monitor department inbox for all vendor invoices as shipments occur.
• Input inventory data into inventory management systems or ERP platforms with high accuracy.
• Check all tracking numbers to ensure purchased product was delivered and checked in within clinic.
• Follow up weekly with stores to check in all outstanding dashboard items.
• Manage communication on back-end transfers between clinics.
• Assist with month end inventory reconciliation & cycle count audit follow up.
• Provide additional support as needed to the department as needed.

Inventory Support Specialist – Part Time

Manager

• Manage all aspects of the company's fixed asset accounting processes
• Ensure accurate GL coding and timely subledger reconciliations
• Collaborate with operations, development, and expansion teams
• Organize and code WIP additions and deletions
• Monitor and validate WIP aging and identify items ready for capitalization
• Assist with data preparation for property tax filings
• Prepare monthly accrual journal entries and reconciliations

Manager, Fixed Assets & Work in Progress

Account Executive

• Make outbound calls to warm, company-generated leads no cold list dialing
• Run virtual consultations via phone or video and build personalized treatment plans
• Educate clients on LaserAway's services (laser hair removal, skin treatments, injectables, and more)
• Present financing options and close deals
• Collaborate with location directors and patient care teams for seamless client handoffs

Inside Sales Consultant – Aesthetics

Sales

• Meet and exceed individual sales goals through proactive engagement and effective virtual consultations.
• Use phone or video calls to educate prospective customers on LaserAway treatments, tailoring recommendations to meet their unique aesthetic goals.
• Initiate outbound calls to company-generated leads, building trust and rapport with customers to foster long-term relationships.
• Deliver professional and compelling presentations of LaserAway's services, helping customers understand their options and feel confident in their choices.
• Work closely with Location Directors, Patient Care Coordinators, and Regional Directors to coordinate scheduling and ensure seamless patient experiences.
• Educate customers on financing options, guiding them through payment plans to make their aesthetic dreams a reality.
• Partner with internal teams to address disputes and ensure satisfaction, always aligning with LaserAway's commitment to excellence.
• Collaborate with medical professionals to uphold LaserAway's protocols and deliver exceptional, brand-aligned customer experiences.
• Foster a team-oriented culture by supporting colleagues and embodying LaserAway's core values in every interaction.

Sales Treatment Specialist

• Meet and exceed individual sales goals through proactive engagement and effective virtual consultations
• Use phone or video calls to educate prospective customers on LaserAway's treatments, tailoring recommendations to meet their unique aesthetic goals
• Initiate outbound calls to company-generated leads, building trust and rapport with customers to foster long-term relationships
• Deliver professional and compelling presentations of LaserAway's services, helping customers understand their options and feel confident in their choices
• Work closely with Location Directors, Patient Care Coordinators, and Regional Directors to coordinate scheduling and ensure seamless patient experiences
• Educate customers on financing options, guiding them through payment plans to make their aesthetic dreams a reality
• Partner with internal teams to address disputes and ensure satisfaction
• Collaborate with medical professionals to uphold LaserAway's protocols and deliver exceptional, brand-aligned customer experiences
• Foster a team-oriented culture by supporting colleagues and embodying LaserAway's core values in every interaction

• Deliver exceptional virtual consultations and drive sales success
• Create personalized treatment plans for prospective and existing customers
• Engage with clients through outbound and inbound calls, emails, texts, and virtual meetings
• Educate clients on LaserAway's services to drive sales
• Meet and exceed individual sales goals through proactive engagement and effective virtual consultations
• Present professional and compelling presentations of LaserAway's services to customers
• Work closely with Location Directors, Patient Care Coordinators, and Regional Directors
• Educate customers on financing options and resolve customer concerns
• Collaborate with medical professionals to uphold LaserAway's protocols
• Foster a team-oriented culture by supporting colleagues

• Achieve Sales Success: Meet and exceed individual sales goals through proactive engagement
• Conduct Personalized Consultations: Use phone or video calls to educate prospective customers
• Engage with Prospects: Initiate outbound calls to company-generated leads
• Present Treatment Plans: Deliver professional and compelling presentations of services
• Collaborate with Teams: Work closely with Location Directors and Patient Care Coordinators
• Offer Financing Solutions: Guide customers through payment plans
• Resolve Customer Concerns: Partner with internal teams to address disputes
• Support Brand Standards: Collaborate with medical professionals to uphold protocols
• Contribute to Team Success: Foster a team-oriented culture

• Oversee all laser maintenance within the assigned territory
• Monitor ticket system, communication platforms, and emails for prompt responses
• Support New Store Openings by ensuring all equipment is functional
• Contribute to positive moral environments within clinic operations
• Establish positive co-worker partnerships for operational effectiveness
• Timely ticket responses to ensure operational readiness
• Exercise critical thinking and prioritize tasks based on business needs
• Prepare Weekly Reports to discuss overall equipment status and updates
• Ensure availability during all clinical operating hours
• Maintain company vehicle in good standing and maintenance

Inside Sales

Inside Sales Treatment Specialist

• Make outbound calls to warm, company-generated leads
• Run virtual consultations via phone or video and build personalized treatment plans
• Educate clients on LaserAway's services (laser hair removal, skin treatments, injectables, and more)
• Present financing options and close deals
• Collaborate with location directors and patient care teams for seamless client handoffs