L.A. Care Health Plan

Security Operations

• Proactively monitors the organization for indicators of attack or compromise, suspicious network activity, and violations of regulatory compliance.
• Responsible for monitoring and triaging alerts and events from LAC applications and systems.
• Actively hunt for threats in the environment and configure toolsets to detect anomalies and indicators of compromise.
• Evaluates events, detects threats and anomalies in the environment, and reacts to potential incidents utilizing incident response playbooks.
• Performs incident analysis, investigation and response.
• Conducts penetration tests in support of risk assessment/analysis activities.
• Develops and maintains CDOC documentation and runbooks; conducts enterprise-wide threat hunting.
• Responds to alerts and notifications from the MSSP; processes tickets to and from the MSSP and ensures they are resolved in a timely manner.
• Tunes CDOC toolsets and automation engines.
• Collaborates with other InfoSec and IT teams to ensure that alerts and events are received and processed by the CDOC.
• Participates in the InfoSec on-call schedule and escalation process.
• Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.

Cyber Defense Operations Center Analyst III

Network Engineer

• Provide network support for mission critical network systems for L.A. CARE
• Troubleshoot IP equipment/LAN/WAN problems
• Perform routine administration tasks and performance tuning
• Act as a lead and escalation point for network staff
• Support and maintain firewall and network security policies
• Implement new technologies for the network environment
• Participate in Disaster Recovery Exercises
• Oversee daily workflow and lead work of assigned staff

Lead Network Administrator

Communications

• Lead the troubleshooting and design efforts, including IVR, WebEx, Cisco phone technologies.
• Install, configure, and maintain complex Telecommunication components such as gateways and telecomm software.
• Oversee and coordinate the day-to-day planning, design, operation and maintenance of the voice networks, including call center systems and software.
• Provide strategic direction, guidance and integration of products and services.
• Develop, implement, and maintain policies, procedures, and associated training plans for the telecommunications engineering group.

Lead Unified Communications Engineer

Security Engineer

• Follows a “Security by Design” Methodology ensuring Security is built-into products, technologies, SaaS solutions, etc.
• Engineers, implements, and maintains information security systems and controls for L.A. Care Health Plan.
• Works closely with Cyber Defense Operations Center (CDOC) Analysts and the various departments and technical staff within Information Technology (I.T.).
• Collaborates with business units in the build of new solutions to ensure security measures are in place from the beginning of the project.
• Acts as a Subject Matter Expert (SME) and serves as a resource and mentor for other staff.
• Ensures all InfoSec tools are configured appropriately and running at their current supported versions.
• Proactively develops and enforces security plans and standards to maintain the confidentiality, integrity, and availability of the organization’s and member’s data.
• Interfaces directly with technical and business staff to design and implement security architectures to protect LA Care information assets.
• Identifies and assesses vulnerabilities and risks to enterprise applications, infrastructure, and data.
• Develops plans for incident response and leads security projects.

Information Security Engineer III

Software Engineer

• Responsible for architect, design, develop, and maintain secure, automated identity solutions.
• Ensure access to systems and data is provisioned appropriately and monitored continuously.
• Work closely with cross-functional teams to implement identity lifecycle management and role-based access control (RBAC).
• Develop and design technical IAM solutions that align with business requirements.
• Implement IAM solutions including provisioning, de-provisioning, authentication, and authorization workflows.
• Automate identity lifecycle processes using scripting and orchestration tools.
• Collaborate with stakeholders and document technical solutions thoroughly.
• Monitor and optimize IAM system performance and access logs for anomalies.

Identity Access Management Developer III

Compliance

• Provide strategic leadership and direction for the Clinical Delegation Oversight program
• Develop and maintain a robust audit and monitoring framework for delegated clinical functions
• Serve as the subject matter expert on clinical delegation oversight requirements
• Partner with Regulatory Compliance, Health Services, Quality Improvement, and Provider Network Management
• Oversee the end-to-end lifecycle of delegated clinical audits
• Direct the monitoring and follow-up process for CAPs (Corrective Action Plans)
• Oversee the preparation and presentation of audit reports
• Foster a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals
• Proactively initiate, build and maintain effective relationships and communication with both internal and external key stakeholders

Director, Compliance Delegation Oversight, Clinical Auditing and Monitoring

Data Analyst

• Support the design, execution, and reporting of delegated clinical auditing and monitoring activities across all Lines of Business.
• Ensure that delegated entities operate in compliance with all regulatory requirements.
• Provide advanced data analysis, audit support, and performance reporting.
• Maintain, configure, and optimize the delegation audit platform and associated software systems.
• Ensure data integrity and maintain audit workflows.
• Prepare datasets and summary reports for internal review, regulatory submissions, and executive dashboards.
• Conduct root cause and trend analyses of audit results.
• Provide analytical support for strategic initiatives led by management.
• Identify areas where technical solutions would improve business performance.

Compliance Data Analyst III, Delegation Oversight, Clinical Auditing and Monitoring

Data Engineer

• Lead the implementation of cloud-based data architecture frameworks supporting health plan payer operations.
• Collaborate with business and IT stakeholders to translate requirements into scalable data solutions.
• Ensure compliance with regulatory requirements and support change requests from external agencies.
• Support backlog and strategic projects related to AI/ML enablement and data modernization.
• Manage a team of data professionals focused on data architecture, metadata management, master data management, and reference data management.
• Foster and promote a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals.
• Mentor and develop staff, building technical and problem-solving skills across the team.

Senior Manager, Data Architecture, Artificial Intelligence Data Management

• Design and develop complex OnBase workflows using OnBase Studio to support business needs across departments
• Create and manage OnBase document types, keywords, and Auto Fill Keysets (AFKS)
• Define platform standards, development best practices, naming conventions, and governance frameworks for OnBase use across the organization
• Administer user and user group configurations, roles, and permissions within OnBase
• Develop and maintain Unity Forms, data validations, and document import forms
• Create scheduled jobs for Document Import Process (DIP) and AFKS data loads
• Develop and implement Unity scripts using C#.NET and integrate OnBase solutions with REST APIs
• Lead configuration and implementation of Smart Capture, Hot Keys, and App Enabler for automation
• Collaborate with business teams to analyze process requirements and implement workflow improvements
• Provide production support, troubleshooting, and maintenance for OnBase systems
• Partner with internal departments to ensure all development complies with enterprise security, privacy, and regulatory requirements

OnBase Workflow Developer – Administrator III

DevOps Engineer

• Lead enterprise-wide initiatives to modernize L.A. Care’s technology delivery capabilities and drive digital innovation.
• Establish and scale DevOps practices, enabling continuous integration and delivery (CI/CD).
• Align digital transformation efforts with organizational goals to improve agility, efficiency, and member experience.
• Manage all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.
• Oversee the implementation of robust security protocols to protect PHI and PII across all systems and platforms.
• Collaborate with cross-functional teams to align DevOps and digital initiatives and strategies with enterprise architecture, data governance, and compliance standards.

Director, DevOps Engineering – Digital Transformation

Operations

• Develop and maintain CI/CD pipelines to automate builds, testing, and deployments for enterprise applications across hybrid cloud environments.
• Design, configure, and maintain cloud and on-premises infrastructure.
• Manage and monitor production environments to ensure high availability and performance.
• Implement infrastructure as code using tools such as Terraform, Ansible, or ARM templates.
• Automate deployment, configuration, and monitoring of applications and infrastructure.
• Collaborate with cross-functional teams to embed DevSecOps practices into the SDLC.
• Troubleshoot and resolve production issues, conduct root cause analysis, and implement solutions to prevent recurrence.
• Lead DevOps initiatives for regulatory change requests, backlog items, and strategic projects.
• Ensure alignment with HIPAA, HITRUST, CMS, and other healthcare regulatory frameworks.

IT Development Operations Engineer III

• Design and implement scalable data pipelines for AI/ML workloads.
• Develop and deploy AI/ML solutions using Python, Snowpark, or cloud-native ML services.
• Build and manage feature stores to support model training and inference.
• Integrate structured and unstructured data sources from internal and external systems.
• Collaborate with data scientists to understand data requirements and optimize pipelines.
• Implement data quality checks, metadata tagging, and lineage tracking.
• Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA), Centers for Medicare and Medicaid Services (CMS), and enterprise data governance standards.
• Automate data ingestion and transformation using tools like AWS Glue, Snowflake, and Informatica Data Management Cloud (IDMC).
• Implement DevOps/MLOps and Continuous Integration (CI)/Continuous Delivery (CD) pipelines using git actions or similar tools.
• Monitor pipeline performance and troubleshoot issues in production environments.
• Contribute to backlog grooming and sprint planning for AI data initiatives.
• Perform other duties as assigned.

Artificial Intelligence Data Engineer II

Actuary

• Responsible for leading complex data analysis and reporting initiatives.
• Prepare and analyze healthcare experience reports for agencies.
• Provide key stakeholders with timely, accurate, actionable data insights.
• Design and produce reports and dashboards to support regulatory needs.
• Collaborate with stakeholders to define data requirements and deliver insights.
• Ensure data accuracy and compliance with regulatory standards.
• Manage complex projects and update key stakeholders.

Lead Data Analyst, Actuarial Reporting

Engineer

• Design, implement and maintain a secure IAM solutions using Azure, including Azure AD and Azure B2C
• Configure and maintain authentication and authorization technologies
• Develop and enforce security policies and procedures for least privilege, conditional access, and identity governance
• Develop, evaluate, and integrate IAM solutions with enterprise applications, including Salesforce, Microsoft 365, and third-party platforms
• Monitor IAM systems for performance, troubleshoot issues, and conduct regular audits to ensure compliance with regulations and internal policies

Azure Identity Access Management Engineer III

Manager

• Manage all aspects of implementation of strategic initiatives
• Create and monitor performance trends for functional areas
• Develop and implement strategies to improve end-to-end business processes
• Oversee related business operations and prepare and review reports
• Act as a Subject Matter Expert (SME) and mentor for other staff
• Function as a strategic partner with the Executive Leadership team
• Analyze business processes to identify and execute process improvements
• Collaborate with cross-functional departments and senior leadership