Kyra

Account Manager

• You'll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients.
• Keep clients, grow them, and run delivery cleanly.
• Keep the team aligned, operating efficiently through better systems and technology.
• You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
• If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership.
• Own client relationships across launches, seasonal campaigns, and always-on programmes. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.
• Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
• Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on-brand, on-time, and within margin.
• Manage renewal timelines and model scenarios with AI to pressure-test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers.
• Forecast performance. Optimise mid-campaign. Apply learnings to the next programme. Reporting should inform decisions, not just recap them.
• Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost.

Senior Client Success Manager – Creator & Brand Partnerships

Backend Engineer

• Build and maintain domain modules in a DDD-style Node.js/TypeScript monorepo (Express, Prisma, Zod).
• Design APIs, write Swagger documentation, manage database schemas and migrations.
• Work with BullMQ workers for background job processing.
• Manage deployments across AWS ECS.
• Maintain and improve GitHub Actions CI/CD pipelines.
• Document API contracts, write technical specs, maintain Postman collections.

Senior Back End Engineer

Engineer

• Own discovery to delivery
• Join customer and stakeholder calls, extract the real requirement underneath the stated one, then go and build it
• Build with AI-native tools
• Use Claude Code, Cursor, and whatever comes next to ship working software fast
• Make product decisions under uncertainty
• Scope features sensibly
• Test and hold quality
• Cover the edge cases, write the test

Product Builder – Engineer

Operations

• Handle the end-to-end development of campaign strategies—from audience profiling and creator casting logic to content formats, messaging, and performance KPIs
• Work cross-functionally with internal teams to craft compelling platform-native campaign concepts that align with brand tone and commercial goals
• Write high-quality briefs and strategic decks that inspire both clients and creators
• Define and refine measurement frameworks for success across CPV, ER, and platform-specific KPIs
• Use first-party, platform, and audience data to inform targeting, creative direction, and optimisation
• Partner with Paid Media and Client Solutions to interpret results and make strategic recommendations
• Handle cultural listening, market research, and platform trend tracking within the beauty category
• Translate emerging insights into actionable campaign ideas and brand opportunities
• Support new business efforts by contributing trend insights and POVs for decks, pitches, and proposals
• Join client calls to present strategic recommendations and explain the “why” behind campaign decisions
• Collaborate with Account and Campaign Leads to respond to briefs and evolve campaign strategy based on feedback
• Act as the strategic lead across your client portfolio—building relationships rooted in value and clarity

Strategist – Creative, Operations

Performance Marketing

• Own day-to-day management of influencer marketing campaigns across multiple brands
• Oversee campaign timelines, budgets, deliverables, and approvals
• Be the main point of contact for creators, clients, and internal teams
• Build trusted relationships with clients by delivering clear, proactive communication
• Anticipate client needs and ensure campaigns exceed expectations
• Source, brief, and manage creators throughout campaign lifecycles
• Ensure content meets brand guidelines, cultural nuance, and campaign objectives
• Track campaign performance using Kyra’s proprietary platform and analytics tools
• Provide actionable insights and recommendations for future campaigns

Senior Client Success Manager – Creator & Brand Partnerships

Senior Back End Engineer

Product Builder – Engineer

Strategist – Creative, Operations

Campaign Manager – Freelance