Research Scientist

• Join our CTO group in Ann Arbor, Michigan
• Engage in the research and development process
• Work on future technology like light sources, lasers, and sensors
• Collaborate with product engineering groups to build products based on mature technology
• Provide technical input into KLA’s strategic planning process, program reviews and Product Life Cycle (PLC) phases
• Leverage broad technology expertise and cross-division experience

Engineer

• Installation of new tools at customer sites.
• Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation.
• Troubleshooting and repairs of moderate system level problems are based on the IE2's technical knowledge, education and training. IE2 seeks help from senior Engineers and Management when problems occur that may exceed knowledge, education and training.
• Prepares field service reports and daily passdowns on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report.
• Obtains all necessary international travel documents and manages their personal lives to be ready to travel for extended periods.
• Manages personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
• Travels domestically and internationally by commercial transportation to customer sites.
• Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs.

Product Install Engineer – SWIFT, 90% Travel

Manager

• The Product Service Manager owns the customer experience and unit economics of a KLA product family across its install-base lifetime — from new-product field readiness through mature-fleet sustaining.
• You are accountable for Cost of Service, customer satisfaction, escalation governance, fleet availability, fleet performance, and field readiness for new product introductions.
• You translate field signal into product, operating-model, and commercial decisions — and hold the line on those decisions across NPI, Sustaining, Tech Support, and Engineering peers.
• You operate through influence, data, and crisp escalation governance.
• Drive L0 L4 escalation flow from local CSE through PSO Tech Support, PSO Engineering, and Manufacturing keep field cases moving and prevent escalation drift
• Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs)
• Hold the line on routing discipline: case path, distribution-list governance, "right team on the right problem"
• Set and defend per-product Cost of Service targets — by product, region, and division
• Drive Sustaining-side Continuous Improvement Programs (CIPs) and FCO planning to bend the CoS curve down
• Own the labor mix (cross-region travel vs. same-region support) and TSE utilization targets
• Own product-family availability commitments: MTBF, MTTR, escalation duration, L4 frequency
• Use field data — FSR narratives, escalation patterns, parts consumption, fleet hot-spots — to identify systemic risks before they become customer escalations
• Partner with Cross-collaboration services teams and Division team root-cause analysis, retrofit programs, and service support strategy
• Own product-family performance commitments: throughput, cleanliness, repeatability
• Translate fab-outcome expectations into product-level service deliverables
• Partner with Division GMs whose tools host your product family — your service performance is their tool's uptime
• Own field readiness for every new product introduction across the family — training plan, documentation strategy, FRU planning, tooling, hedge kits, beta support, RSL Gate Phase Exits acceptance: formally accept (or refuse to accept) products from NPI into Volume and Sustaining when readiness streams aren't closed
• Coordinate readiness across multiple concurrent NPI programs — typical PSM scope runs 3-5 NPI programs in parallel
• Set Tech Support coverage strategy by region — including hire plans, regional gaps, and follow-the-sun structure
• Drive Division Self-Sufficiency: shape the operating model so scarce specialists are backline support, not first-line
• Run the Quarterly Alignment Meetings and Business Review cadence with action tracking and lookback discipline

Product Support Manager

AI Engineer

• Lead the design, development, and deployment of production AI systems end-to-end
• Contribute hands-on to the codebase and set a high bar for engineering quality
• Establish scalable patterns for evaluation, deployment, and system reliability
• Conduct technical design reviews and guide architectural decisions
• Mentor and develop engineers, providing regular coaching and technical guidance
• Support hiring efforts, including candidate evaluation and onboarding
• Partner with cross-functional stakeholders to align priorities and deliver impactful solutions
• Help translate experimentation into stable, production-ready systems

Full Stack AI Engineer

Project Manager

• drive process improvements, standardization, and execution excellence
• grow influence across KLA Services by impacting Field Service Operations
• translate strategy into execution by partnering with the Regions on Field Expense (FE) and Parts Expense (PE)
• promote process improvement, data transparency, and operational rigor

Service Operations Project Manager

Supply Chain

• Analyze escalation demand trends
• Analyze operational data and performance to identify gaps, inefficiencies, and compliance
• Develop, maintain, and report key performance metrics related to backlog, fulfillment, and service levels amongst different demand types
• Partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and cross-functional workflows
• Drive continuous improvement initiatives focused on process standardization and automation
• Investigate order delays and system issues – providing root cause analysis and corrective actions
• Ensure data accuracy across several reporting tools
• Assist with developing and documenting S4 HANA business requirements

Supply Chain Analyst

General Counsel

• Gain a solid understanding of Company’s trade-compliance goals and challenges in Israel and Europe, Middle East (EMEA)
• Support the identification and implementation of appropriate legal strategies and risk-management processes and controls to facilitate goals and minimize challenges
• Identify, analyze, and support complex issues pertaining to EMEA trade risk
• Collaborate with team members to develop strategies for acquiring timely resolution to import/export complexities
• Provide effective solutions to include: developing clear policies, procedures, and checklists; drafting correspondence to government agencies; evaluating global regulatory and licensing requirements
• Advise global trade team members, product managers, sales, operations, engineering, and executives
• Work with outside counsel in various jurisdictions
• Recognize potential trade-compliance gaps and implement solutions
• Develop and conduct trade-compliance training
• Support trade compliance activities related to merger-and-acquisition due diligence
• Furnish regular communication on legal issues and opportunities
• Support internal investigations, audits, and risk assessments related to trade compliance
• Occasional travel to domestic and international offices
• Support on other projects, initiatives, and strategic opportunities.

Senior Counsel, Trade Compliance EMEA

• Have you heard of KLA?
• We are a full-service law firm that has been a reference in the legal market since our founding in 2002, providing personalized assistance to clients while always taking into account their businesses, sectors, and industries.
• KLA Advogados’ Capital Markets Practice has substantial experience in all types of securities transactions, from the simplest deals to the most complex securities operations that require highly creative and sophisticated solutions. We cover the entire spectrum of capital markets products (debt transactions, high-yield, derivatives and structured financings, securitization, and investment funds).

Mid-level Attorney — Capital Markets

• Gain a solid understanding of Company’s trade-compliance goals and challenges in the U.S. and internationally and support the identification and implementation of appropriate legal strategies and risk-management processes and controls to facilitate goals and minimize challenges.
• Identify, analyze, and support complex issues pertaining to U.S. trade risk, using judgment and creativity in the methods, and collaborate with team members to develop strategies for acquiring timely resolution to import/export complexities.
• Examine potential trade-compliance deficiencies and provide effective solutions to include: developing clear policies, procedures, and checklists for team and company use; drafting correspondence to government agencies; evaluating global regulatory and licensing requirements and processes; and improving business processes and trade-compliance controls.
• Advise global trade team members, product managers, sales, operations, engineering, and executives.
• Work with outside counsel in various jurisdictions on trade-compliance requirements and related company processes.
• Recognize potential trade-compliance gaps and work closely with cross-functional groups to develop and implement solutions.
• Develop and conduct practical and accessible trade-compliance training.
• Partner with the Global Trade Compliance team on operational and strategic trade matters.
• Support trade compliance activities related to merger-and-acquisition due diligence and business-integration activities.
• Furnish regular, clear communication on legal issues and opportunities to internal teams to assist with the identification and mitigation of risks, and the development of appropriate processes and strategies.
• Support internal investigations, audits, and risk assessments related to trade compliance.
• Occasional travel to domestic and international offices.
• Support the Legal and Compliance Organization on other projects, initiatives, and strategic opportunities, as they may arise from time to time.

Senior Counsel, Trade Compliance

Program Manager

• Design and maintain training & certification frameworks
• Define and enforce certification governance models and control points
• Track and manage certification readiness, compliance, and skills coverage
• Produce dashboards and reports on readiness, compliance, and skills gaps
• Drive consistent execution across ServiceOS and Project teams

Program Analyst

• New and sustaining product service engineering
• Serve as the central technical resource / work with Software and Hardware develop engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle (PLC)
• Optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance
• Drive continuous improvement of system hardware, diagnostics and software, tooling, user documentation, knowledge management, and training
• Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
• Travel to Beta sites for support of new tool installations/upgrades, and for critical issue support for new products

Product Supportability Project Manager

• supports execution of KLA’s Service Intellectual Property (IP) Protection initiatives
• strengthening protection of KLA IP across service systems, on‑tool software, data outputs, Service AI platforms, and in‑fab technologies
• coordinating and supporting execution of multiple, parallel initiatives that span planning, development, validation, rollout, and sustainment phases
• works closely with cross‑functional team members to lead project plans, track breakthroughs and dependencies, identify risks, and ensure timely delivery against defined POR commitments
• supports consistent execution by maintaining project artifacts such as schedules, dashboards, status updates, and risk and issue logs
• facilitates communication between partners, coordinates readiness activities, supports governance reviews, and helps ensure releases and process changes are implemented consistently and with appropriate documentation
• supports standardization of processes, documentation, and best‑known methods (BKMs) to improve execution consistency and audit readiness across Service IP Protection programs

IP Protections Project Manager

Support Engineer

• be a Customer Support Engineer for SK hynix in Yongin, ICheon and Cheongju
• maintain the high performance and productivity of our products through a flexible portfolio of services
• partner with our field teams and customers in all business sectors

Customer Support Engineer

• Installation of new tools at customer sites.
• Follows all procedures and provides a consistent result within specified cycle times.
• Achieves a predictable warranty start.
• Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation.
• Troubleshooting and repairs of moderate system level problems are based on the IE2's technical knowledge, education and training.
• Prepares field service reports and daily passdowns on Installation progress and non-conformances.
• Contributes to post-activity Quality Feedback Report.
• Obtains all necessary international travel documents and manages their personal lives to be ready to travel for extended periods.
• Manages personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
• Travels domestically and internationally by commercial transportation to customer sites.
• Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs.
• The nature of work requires that IE's work and travel independently. IE-2's may seek the guidance of senior engineers. IE's are required to update management on a daily basis thru progress passdowns and service reports. IE's spend most of their time at customer sites installing new tools.
• They may be required to work 6 day workweeks with high amounts of overtime. They may move from one activity to another without returning to the home office. Travel is often across international borders and the IE often travels alone.