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KLA

Technical Support Engineer, SWIFT

KLA

Technical Support Engineer solving complex technical issues of KLA equipment where field teams are unable to assist. Collaborating with specialists and providing technical training.

Posted 7/15/2026full-timeTainan City • 🇹🇼 TaiwanMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in troubleshooting and diagnosing complex optical, electro, and mechanical equipment within the semiconductor industry, alongside strong analytical and communication skills. Capable of providing technical training and creating detailed documentation for troubleshooting processes and technical findings.

Highest-signal resume keywords
Semiconductor Metrology Tool MaintenanceTroubleshooting Optical/Electro/Mechanical EquipmentData Analytical SkillsTechnical TrainingProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
TroubleshootingHardware and Software IntegrationData AnalysisTechnical DocumentationTechnical Training
Soft Skills
Communication SkillsPresentation Skills
Tools & Technologies
Windows Office SuiteExcelPowerPointPower BI
Industry Keywords
SemiconductorWafer Inspection SystemsField Product SupportTechnical SupportProject Management

About the role

Key responsibilities & impact
  • respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve
  • assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions
  • collaborate with specialists and other teams to craft an optimized plan of action to resolve technical issues
  • travel within the region and worldwide to support escalated issues on-site on short notice
  • create document content relative to troubleshooting processes, technical findings, provide service and postmortem reports
  • may be involved in tool installation, relocation, and upgrade of equipment
  • provide technical training

Requirements

What you’ll need
  • Bachelor or Masters’ degree in Engineering or Science discipline
  • Diploma holders with minimum 5 years of semiconductor metrology tool maintenance experience
  • Hands-on experience in hardware and software integration, testing and troubleshooting in semiconductor wafer inspection systems is an advantage
  • Excellent data analytical and diagnostic skills
  • Good presentation and communication skills
  • Proficient with all Windows Office suite applications such as Excel, PowerPoint, Power BI.
  • Strong project management skills is a plus
  • International travel will be required when global health concerns abate
  • Fresh graduates and candidates with relevant experience are welcome to apply
  • Master's Degree in technical discipline and Semiconductor related internship or work experience of 1+ year.
  • Bachelor's Level Degree in technical discipline and Semiconductor related work experience of 3+ years.
  • Combination of Semiconductor related work experience, training, and University equivalent to 5+ years.

Benefits

Comp & perks
  • competitive, family friendly total rewards package
  • inclusive environment with diverse needs of employees