Kincy

Business Development Rep

• Evolution naturelle : au fur et a mesure que tu signes de nouveaux comptes, la part d'élevage augmente progressivement.
• Chasse (70 % - priorité an 1) Identifier et contacter des prospects cibles (PME/ETI, 20-300 salaries) via prospection directe, LinkedIn et réseau (prospection multi-canal)
• Traiter et qualifier les leads entrants générés par le marketing pour maximiser leur taux de conversion.
• Construire et animer ton pipeline commercial avec méthode, de la prise de contact a la signature.
• Découvrir les besoins des prospects et proposer des solutions IT adaptées, avec le support de l'équipe technique.
• Elevage (30 % - croissant avec le portefeuille) Suivre tes premiers clients signés : satisfaction, renouvellement, détection de nouvelles opportunités.
• Assurer un reporting régulier via CRM et contribuer aux revues commerciales de l'équipe.

Business Developer Junior – Infogérance, Intégration IT

Consultant

• Create materials with KPIs to understand and support the client in managing their IT system
• Analyze tickets, follow up, handle licensing, operational maintenance actions (MCO), backups, disaster recovery and business continuity plans (DRP/BCP), etc.
• Monitor compliance with commitments: technical analysis of tickets, SLAs
• Support change initiatives with a clear, educational approach
• Conduct cost analysis and optimization; manage budgets (CAPEX, OPEX, cash flow, ...)
• Coordinate all IT stakeholders, both at the client and within Kincy
• Track projects and client issues; break down and monitor project workstreams
• Define short-, medium- and long-term IT roadmaps
• Contribute to audits by listening to users and company executives
• Understand the client's business objectives
• Understand the client's IT challenges, their infrastructure and the broader IT system
• Coordinate
• Clarify technical and regulatory issues
• Advise on IT governance and optimization
• Recommend technical solutions to prioritize preventive measures over reactive fixes

Apprentice IT Consultant / IT Infrastructure Project Manager

System Administrator

• Ensure the proper operation and security of IT systems and networks
• Provide high-quality technical support to users
• Support users with hardware issues, operating systems, office software, and network problems
• Handle recovery requests reported by our clients
• Manage support incidents and requests escalated by the hotline
• Perform equipment maintenance via remote management and on-site interventions
• Create and update IT documentation and ensure distribution of intervention reports
• Improve and automate administration processes; document procedures
• Participate in identifying needs and provide technical advice to clients

Business Developer Junior – Infogérance, Intégration IT

Apprentice IT Consultant / IT Infrastructure Project Manager

Systems and Network Administrator