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Systems and Network Technician – M/F
KincyTechnician ensuring functionality and security of IT systems and networks for Kincy. Providing quality technical support to users and contributing to IT service improvement.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT systems operationnetwork securitytechnical supportdiagnosing IT issuesresolving hardware issuesresolving software issuesresolving network issuestechnical documentation maintenanceuser trainingIT best practices
Soft Skills
communication skillslistening skillsattention to detailorganizational skillsteamworkproactive attitude
Industry Keywords
computer science degreeIT services improvementuser support
About the role
Key responsibilities & impact- Ensures the proper operation and security of IT systems and networks while providing high-quality technical support to users.
- Diagnoses and resolves IT issues (hardware, software, networks) remotely or on client sites.
- Provides user support, trains users, and advises on IT best practices.
- Contributes to the continuous improvement of IT services, including maintaining and updating technical documentation.
Requirements
What you’ll need- Degree in computer science or a related field, with at least 2 years of experience in a similar role.
- Excellent communication and listening skills, strong attention to detail and organization, ability to work in a team, and a proactive attitude.
Benefits
Comp & perks- 10 days of compensatory time off (RTT) per year
- Up to 2 days of remote work per week, subject to conditions
- Meal vouchers (Swile card, 50% employer contribution)
- Various bonuses: referral bonus, holiday bonus, employee savings plan (PEE)
- Health insurance / welfare plan (comprehensive coverage + complementary alternative medicine package)
- 50% coverage of public transport passes
- Unlimited coffee