Territory Manager - Cleveland
Kestra Medical Technologies, Inc.
Territory Manager
Kestra Medical Technologies, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets.
- The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable
- technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance
- with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new
- ways to deliver care, Kestra is helping patients, and their care teams harmoniously monitor, manage, and protect
- life.
- A Territory Manager is responsible for securing new business and managing a sales area independently, often
- remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of
- clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides
- training, on-going product service and support, and assistance in the reimbursement process.
- ESSENTIAL DUTIES
- Responsible for the sales and ongoing support of Kestra products
- Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
- Build and maintain strong, long-term relationships with healthcare professionals across various cardiology specialties (e.g., interventional cardiology, electrophysiology, Cardiac Rhythm Management)
- Manage pipeline of customers
- Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
- Prepare quarterly Business Plans and present to Regional Sales Leadership, driving accountability and results.
- Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
- Attend key exhibits and conventions, as required
- Coordinate patient interaction with Clinical Advisors and Customer Care team
- Provide key insights and timely feedback to Sales Leadership and Marketing to help shape future strategies
- Manage full-cycle sales cycle from introduction and product demonstration to training, delivery, and followup
- Represent Kestra at key industry conferences, conventions, and events, as required.
- Serve as a field expert and resource in your territory, including assisting with reimbursement, navigating clinical teams, and responding to client issues and complaints
- Maintain records and Sales data using CRM Technology.
- Adhere to Pledge of Confidentiality
- Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
Requirements
- EDUCATION/EXPERIENCE REQUIRED:
- 5+ years of successful medical device sales experience
- 3+ years of outside sales experience
- Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
- Must reside in the assigned territory
- Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)
- Demonstrated strong business acumen
- Excellent written and verbal communication skills
- Familiarity of MS Office, including MS Teams
- Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Completion of background check
- Completion of drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
- PREFERRED EXPERIENCE:
- Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred
- Demonstrated understanding of Durable Medical Equipment (DME) process flow
- Knowledge of the cardiac care landscape and customer decision-making processes
- Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.
