Kentik

People Operations

• Partner closely with senior leaders to provide thought leadership and strategic People and HR consultation, aligning people strategies with business objectives
• Lead cross-functional People initiatives and programs from concept to execution (e.g., org design, engagement, performance, workforce planning), ensuring delivery on time and within scope
• Drive change management and organizational development efforts that increase agility, efficiency, and effectiveness across teams
• Act as a coach and advisor to leaders at all levels on team effectiveness, performance management, career development, and employee engagement
• Collaborate with People team counterparts to build and scale initiatives that support a diverse, inclusive, and high-performing workforce
• Identify talent gaps, succession risks, and development opportunities; provide candid, data-informed insights to inform talent planning and org design
• Support and help shape the implementation of enterprise-wide programs (e.g., talent reviews, engagement surveys, competency frameworks), tailoring adoption for client groups
• Champion our culture and values, working as a cultural steward across leadership levels and business units
• Contribute to continuous improvement efforts within the People function; proactively identify process enhancements and solutions to support organizational growth
• Remain flexible to support business-critical projects and ad hoc initiatives in a fast-paced SaaS environment.

Senior People Business Partner

Account Executive

• Prospect for new business to rapidly expand territory coverage and build a strong new-logo pipeline
• Generate a consistent, high volume of qualified opportunities to drive predictable, repeatable revenue
• Maintain disciplined pipeline hygiene to support accurate forecasting and reliable business planning
• Own the full sales cycle — coordinating closely with product, solutions engineering, product management, customer success, alliances/channel, and marketing teams to deliver seamless customer experiences
• Drive quarter-over-quarter territory growth by balancing new business acquisition with thoughtful account expansion
• Partner with marketing to design and execute demand-generation programs and field events that fuel new pipeline
• Stay up-to-date on competitor positioning and industry trends to inform your sales strategy and strengthen customer conversations

Account Executive, Enterprise

Product Manager

• Understand and map out platform requirements from both Customers and Product Managers, define the associated roadmap for the platform to support these, and work with both backend and frontend engineering teams to deliver them
• Act as Product Management’s main liaison with Platform engineering, teaming up with them to deliver next levels of scale, or unlock technology evolutions to enable future features in all lanes of our portfolio
• Roadmap and orchestrate the development of these new features, support their timely delivery and lifecycle, be the internal and customer champion who owns them
• Further define and strengthen Kentik’s API first strategy and drive evolutions that help our customers integrate Kentik more tightly into their infrastructure operations
• Partner with Kentik’s Engineering and Operations team to further productize and package our OnPrem vs SaaS platform deployments
• Own the strategy, lifecycle and roadmap for all of the company’s Telemetry agents
• Extend the breadth of Kentik’s platform capabilities in areas such as: topology, event management, external Internet datasets used for telemetry enrichment
• You don't only craft products - you deliver the accompanying vision and strive to deliver a compact yet clearly defined message to both customers and partners within the company

Senior Product Manager, Platform

• Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery
• Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform
• Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI
• Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work
• Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience
• Work closely with design to ensure high-quality, usable, and scalable user experiences
• Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs
• Define success metrics for platform UI initiatives and measure impact post-launch
• Support cross-product decisions that impact the overall user experience across Kentik
• Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI

Senior Product Manager, Platform UI

Product Marketing

• Lead product marketing activities for the Kentik Cloud, Synthetics, and Security products and solutions
• Develop and own the go-to-market plan, segment and persona strategy, messaging, positioning, and storytelling for Kentik solutions for the Enterprise market.
• Develop product level messaging and content reflecting end-to-end workflows and use cases which align to business outcomes
• Enhance and own the integrated product launch program, partnering with product management, marketing, sales, customer success, partner teams, and enablement to drive business impact
• Identify target personas, understand their key business problems, and pain points, and articulate Kentik’s value proposition to drive desired outcomes
• Oversee creation of, audit, and maintain core assets: messaging frameworks, value propositions, customer presentations, web content, solution briefs, other marketing collateral, and executive buyer narratives
• Partner with revenue marketing, sales, and channel teams to facilitate message pull-through in campaigns and sales and customer success conversations
• Create effective plays and enablement for sales and CS teams
• Work closely with product management to align marketing with product features and roadmap

Senior People Business Partner

Account Executive, Enterprise

Senior Product Manager, Platform

Senior Product Manager, Platform UI

Senior Product Marketing Manager