Solutions Engineer

Kentik

Solutions Engineer managing technical aspects to support customers and sales team at Kentik. Enabling customer success through product solutions and assisting with network operations.

Posted 7/17/2026full-timeRemote • 🇯🇵 JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical sales processes, including product demonstrations and customer feedback integration, while maintaining strong communication in both Japanese and English. Proficient in network protocols and systems engineering, with a focus on customer success and collaboration with account teams.

Highest-signal resume keywords

Technical Sales ManagementNetwork Protocols UnderstandingCisco/Juniper Router ManagementScripting Proficiency in PythonFluent in Japanese and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SalesSolutions EngineeringNetwork EngineeringLinux Server ManagementDDoS MitigationDatabase ExperienceSQL ProficiencyInfrastructure DesignPublic Cloud ArchitectureApplication Protocols

Soft Skills

Excellent Communication SkillsCustomer Relationship ManagementCollaborationListening to Customer Requirements

Tools & Technologies

Cisco RoutersJuniper RoutersLibreNMSElasticGrafanaPrometheusAnsibleBashPythonAWS

Industry Keywords

High Tech SalesNetwork EngineeringSystems EngineeringCarrier NetworksSecurityPerformance MonitoringInfrastructure

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudDNSGoogle Cloud PlatformGrafanaLinuxOpen SourcePerlPrometheusPythonSQLTCP/IP

About the role

Key responsibilities & impact

Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests
Respond to RFIs, RFPs, and RFQs
Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
Attend trade shows, conferences, and meetups
Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers

Requirements

What you’ll need

5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
Must be located in Japan
Fluent in both Japanese and English, with excellent written and verbal communication skills
Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
Experience managing Cisco/Juniper routers and Linux servers
Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations
Understanding of DDoS attacks and basic mitigation methods
Nice to haves: Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks
Background or product interest in security, performance, monitoring, and/or infrastructure space
Scripting proficiency in Python, Bash, Ansible, or Perl
Basic database and/or SQL experience
Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus
In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)

Benefits

Comp & perks

Competitive salary
Amazing benefits on top of the meaningful and challenging projects