Keeper Security, Inc.

Account Manager

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Communicate with French and English speaking customers, both verbally and in writing
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Bilingual Account Manager, French

Account Executive

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Target new SLED customers through cold outreach and lead generation campaigns via phone calls and emails
• Manage full sales cycle for State, Local Government and Education opportunities
• Balance scheduling sales meetings with new clients on a weekly basis
• Ensure all customers are on an active Keeper contract
• Build and create a constant pipeline of prospect customers to scope
• Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates and new products
• Participate in cold call and role play activities and shadow calls with colleagues
• Develop relationships with prospect customer contacts across SLED accounts
• Utilize additional sales resources to target and identify new public sector business opportunities
• Leverage Salesforce.com database to accurately reflect pipeline and account activity
• Facilitate the proposal review process for new business opportunities
• Utilize cooperative contracts and purchasing vehicles to accelerate opportunities and support public sector procurement processes
• Work with internal teams and partners to align sales efforts with SLED procurement requirements and contracting pathways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Inside Sales Representative, SLED

Accounts Payable

• Support vendor onboarding and maintain accurate vendor master records
• Review and reconcile corporate credit card transactions and supporting documentation
• Review employee expense reports for compliance with company policy, coding, and approvals
• Prepare month-end journal entries and assist with cash reconciliations
• Maintain organized documentation for audits, compliance reporting, and internal controls
• Provide day-to-day support for invoice processing, vendor inquiries, payment activities, and other AP functions
• Assist with special projects and other accounting tasks as assigned

Accounts Payable Analyst

Marketing

• Support the execution of integrated marketing plans to drive demand generation, partner enablement, partner pipeline and revenue growth across Keeper’s channel partner ecosystem
• Collaborate with the channel sales team to implement co-branded campaigns with resellers, distributors and strategic alliances
• Coordinate the creation and distribution of partner marketing assets, including datasheets, email templates, battlecards and campaign kits
• Work closely with the Global Channel Event Marketing Specialist to plan and execute joint events, webinars and industry summits with partners.
• Assist with the administration of Keeper’s partner portal and ensure content is up-to-date, accessible and aligned with go-to-market priorities
• Track and report on campaign performance metrics, partner engagement and ROI to inform future strategy and optimization
• Liaise with internal teams (product marketing, digital, creative, sales) to tailor messaging and assets for the channel audience
• Help onboard new partners by supporting enablement initiatives such as welcome kits, training materials and joint launch announcements
• Ensure alignment with channel sales managers to support quarterly goals and provide tactical marketing support as needed
• Maintain a calendar of channel marketing activities and ensure timely execution of deliverables
• Monitor industry trends, competitive activity and partner feedback to continuously refine Keeper’s channel marketing approach
• Ability to travel to and from customer meetings (locally and nationally) and rent and/or operate a vehicle on behalf of the company

Channel Marketing Manager

Product Designer

• Collaborate with cross-functional teams, including product managers, engineers, QA, and stakeholders, to define user requirements, project objectives, visuals, and overall experience
• Lead the end-to-end design process, from concept ideation and wireframing to prototyping and final UI design, ensuring a cohesive and intuitive user experience
• Conduct user research, usability testing, and analysis to gain insights into user behavior and preferences, and integrate findings into design decisions
• Create user personas, journey maps, and other design artifacts to effectively communicate user needs and guide the development of design solutions
• Develop and maintain robust design systems, style guides, and UI pattern libraries to ensure consistency, scalability, and high-quality design across products and platforms
• Stay up to date with industry trends, emerging technologies, and UX/UI best practices, advocating for their integration into our design processes
• Leverage and evolve Keeper’s design system and brand guidelines to maintain visual consistency across all web properties
• Design responsive layouts that deliver an optimal user experience across web, desktop, mobile, and tablet platforms

Senior Product Designer

Customer Success Manager

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Meet or exceed sales targets within SMB Cohort
• Communicate with Brazilian Portuguese, Spanish, and English speaking customers, both verbally and in writing
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells, and upsells
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features, etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Customer Success Manager – Multilingual (Brazilian Portuguese, Spanish, English)

Sales

• Lead and manage a team of mid-market sales representatives focused on actioning and converting leads, and driving revenue growth
• Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets
• Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
• Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success
• Oversee the sales pipeline to ensure a steady flow of qualified opportunities, guiding reps through the sales cycle from initial lead to close
• Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes
• Leverage channel partnerships (VARs, distributors, and resellers) to drive pipeline generation, accelerate deal cycles, and increase win rates through effective co-selling strategies
• Coach and enable sales representatives on how to effectively engage, activate, and collaborate with channel partners to maximize revenue opportunities
• Partner closely with Channel Sales teams to align on territory strategy, partner engagement, and joint go-to-market initiatives
• Identify opportunities to expand and deepen partner relationships, ensuring consistent contribution to pipeline and revenue growth
• Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
• Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging
• Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness
• Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics
• Drive a high-energy, positive sales culture that motivates the team to perform at their best
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Manager, Mid-Market Sales

Human Resources

• Lead and continuously improve HR operational processes across the employee lifecycle (onboarding, offboarding, promotions, transfers, etc.)
• Identify inefficiencies and implement scalable, standardized processes and workflows across global HR functions
• Develop, document, and maintain HR SOPs, policies, and internal knowledge bases
• Drive HR operational excellence through automation, system enhancements, and best practices
• Ensure data integrity, accuracy, and reporting consistency across HR systems in tandem with other HR team members (HRIS, ATS, etc.)
• Lead and execute HR projects, including system implementations, process redesigns, and cross-functional initiatives
• Manage timelines, stakeholders, and deliverables to ensure successful project outcomes
• Partner with HR leadership to prioritize and execute strategic People initiatives
• Track and report on project progress, risks, and outcomes
• Partner cross-functionally to support HR programs and initiatives with a focus on continuous improvement and employee experience
• Own and enhance the onboarding process, including offer letters, pre-employment screenings, orientation, and onboarding surveys
• Administer and optimize performance management processes, including HRIS cycles and compensation planning support
• Serve as a trusted advisor to managers and employees, providing guidance on employee relations, policies, and best practices
• Promote a positive work environment through engagement initiatives and communication strategies
• Support organizational effectiveness and change management initiatives
• Act as a backup for termination and offboarding support
• Support global payroll processes (U.S., Ireland, UK, Japan), including data entry, audits, and payroll review
• Ensure accuracy and timeliness of payroll inputs, including compensation changes and incentives
• Partner with Finance and Payroll teams to improve payroll processes and compliance
• Track and manage PTO and compensation-related changes
• Provide benefits support, including employee inquiries, vendor coordination, and documentation
• Support and help improve the annual open enrollment process and communications
• Assist with administration and tracking of benefit programs (HSA/FSA, etc.)
• Ensure HR practices comply with applicable federal, state, and international employment laws
• Maintain accurate employee records and audit-ready documentation
• Partner with Legal, Finance, and Security teams to support compliance initiatives and audits
• Track and manage compliance training and reporting
• Analyze HR metrics (turnover, headcount, engagement) to identify trends and drive improvements
• Build and maintain dashboards and reporting to support business decisions
• Provide ad hoc reporting and insights to leadership

Senior HR Generalist – Operations

• Lead and manage a team of inside sales representatives focused on actioning and converting leads, and driving revenue growth
• Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets
• Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
• Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success
• Oversee the sales pipeline to ensure a steady flow of qualified opportunities, guiding reps through the sales cycle from initial lead to close
• Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes
• Leverage channel partnerships (VARs, distributors, and resellers) to drive pipeline generation, accelerate deal cycles, and increase win rates through effective co-selling strategies
• Coach and enable sales representatives on how to effectively engage, activate, and collaborate with channel partners to maximize revenue opportunities
• Partner closely with Channel Sales teams to align on territory strategy, partner engagement, and joint go-to-market initiatives
• Identify opportunities to expand and deepen partner relationships, ensuring consistent contribution to pipeline and revenue growth
• Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
• Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging
• Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness
• Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics
• Drive a high-energy, positive sales culture that motivates the team to perform at their best
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Manager, Commercial Sales

Backend Engineer

• Build, maintain and improve backend applications that support BI and internal operational workflows
• Develop and manage Cron jobs and other scheduled processes used across business systems
• Write production-quality code primarily in Java and Python
• Design and implement solutions in AWS using services such as Lambda and S3
• Work with MySQL to support application logic, reporting workflows and data access needs
• Troubleshoot and optimize recurring jobs, backend services and process reliability
• Use AI-powered development tools to improve engineering efficiency and effectiveness across coding, debugging, testing and code review
• Partner with technical and non-technical stakeholders to deliver scalable internal solutions
• Balance multiple concurrent projects and priorities in a fast-paced environment

Senior Backend Software Engineer, BI Automation

Security Engineer

• Design, build, and maintain detection and telemetry capabilities across Datadog, SentinelOne, and Wiz
• Develop, test, and tune high-fidelity detection rules aligned to real-world attack scenarios and adversary behaviors
• Continuously improve alert quality by reducing false positives, eliminating noise, and increasing detection accuracy
• Implement and mature detection-as-code practices for scalable, version-controlled, and testable rule management
• Define and enforce logging, telemetry, and instrumentation standards across cloud infrastructure, applications, endpoints, and identity systems
• Build and optimize log ingestion, parsing, normalization, enrichment, and retention pipelines
• Automate onboarding of new data sources and improve telemetry coverage across production and corporate environments
• Correlate signals across SIEM, EDR, cloud, identity, and security tooling to improve detection depth and investigation quality
• Partner with Security Operations to improve triage workflows, incident response readiness, and escalation quality
• Build dashboards, analytics, and reporting that support operational decision-making across Security, SRE, and Engineering
• Map and maintain detection coverage against MITRE ATT&amp;CK and help identify visibility gaps
• Perform detection gap assessments and evolve use cases based on threat intelligence, threat hunting, and emerging risks
• Collaborate with cloud, infrastructure, product, and compliance teams to strengthen secure logging and observability patterns throughout the software development lifecycle

Senior Detection Engineer – SIEM, Security Observability

• Serve as the technical lead for FedRAMP High and DoD IL5 compliance, including continuous monitoring, control validation, and authorization activities
• Implement, operate, and validate AWS security controls aligned with NIST 800-53 High baseline and DoD SRG requirements
• Partner with cloud and platform engineering teams to review architectures, challenge non-compliant designs, and guide secure implementation
• Author, manage, and track POA&Ms, including root cause analysis, remediation planning, and reporting to 3PAOs, sponsoring agencies, and DoD stakeholders
• Coordinate vulnerability remediation and patching across AWS infrastructure and supporting services
• Lead audit readiness and evidence collection efforts, including improving automation for recurring FedRAMP and IL5 deliverables
• Provide secondary technical support for SOC 2, PCI DSS, and ISO 27001 compliance initiative

Senior Security Compliance Engineer, AWS – FedRAMP High / DoD IL5

• Own full-year strategic planning, contract deliverable execution and budget management for Keeper’s F1 partnership, ensuring alignment with corporate goals and measurable ROI
• Lead cross-functional teams and collaborate with senior leadership to develop bold, creative activations
• Establish KPIs, track performance across all activations and deliver post-event reporting and analysis
• Serve as the single point of contact for all F1-related assets, partner relationships, driver and senior personnel engagements, and brand representation, including standard operating procedures and annual asset updates
• Lead end-to-end activation planning and execution, including VIP hospitality, on-site operations and high-impact experiential programs across global markets
• Collaborate with PR, social media and marketing teams to develop integrated storytelling that maximizes Keeper’s brand visibility, fan engagement and business impact
• Develop and maintain standard operating procedures, partnership documentation, event planning and editorial calendars to ensure organized, scalable execution
• Manage vendor relationships, budget negotiations and sponsor deliverable tracking
• Stay informed on industry and sponsorship trends to identify new opportunities and continuously refine strategy

Director of F1 Partnerships

Events

• Manage three direct reports: a Specialist of Global Channel Event Marketing, a Specialist of Industry Event Marketing and a Manager of EMEA Event Marketing
• Develop and execute an annual events strategy aligned with corporate and regional marketing goals
• Establish KPIs and performance measurement frameworks for all event types to drive ROI and continuous improvement
• Lead the planning and execution of key cybersecurity industry tradeshows (e.g. RSA, Black Hat, Infosecurity Europe) and global events
• Oversee channel partner events that drive partner engagement, enablement and pipeline growth
• Support the development of Keeper's customer event program, building the foundation for high-impact customer experiences as that program scales
• Partner with Sales, Channel and Demand Generation teams to design pre-, during- and post-event strategies that drive pipeline and partner engagement
• Oversee booth design, content, logistics and staff training to ensure brand consistency and audience impact
• Manage event budgets, vendor contracts and timelines to deliver precise, on-brand execution within scope and budget
• Serve as the central point of contact for internal stakeholders, agencies and vendors
• Maintain event calendars, track metrics and prepare post-event reporting and analysis
• Stay informed on industry and sponsorship trends to identify new opportunities and refine strategy

Director of Global Event Marketing

Engineer

• Design and implement scalable vulnerability scanning and asset discovery solutions across multi-cloud and SaaS environments
• Engineer and maintain integrations between vulnerability management tools and internal systems, including CI/CD platforms, ticketing systems, and source control tools
• Automate vulnerability ingestion, enrichment, prioritization, and remediation workflows using APIs and scripting
• Develop risk-based prioritization models by correlating vulnerability data with threat intelligence and exploit activity
• Build and maintain pipelines to integrate vulnerability scanning into CI/CD processes
• Create dashboards and analytics to track vulnerability exposure, remediation SLAs, and risk trends
• Continuously improve coverage and accuracy of asset inventory and scanning capabilities
• Monitor and respond to zero-day vulnerabilities, CISA KEV bulletins, and active exploit campaigns
• Partner with Engineering and DevOps teams to troubleshoot and remediate vulnerabilities in applications and infrastructure
• Contribute to secure architecture and hardening efforts across cloud and application environments
• Support compliance requirements, including FedRAMP, StateRAMP, SOC 2, ISO 27001, and NIST SP 800-53, through technical implementation and evidence generation
• Document systems, workflows, and automation for repeatability and scale
• Support the execution of red team exercises, penetration tests, and bug bounty programs in alignment with real-world threat scenarios
• Coordinate and validate findings from internal and external testing activities, ensuring accuracy, severity calibration, and reproducibility
• Integrate offensive security findings into vulnerability management workflows to drive prioritized remediation
• Partner with external vendors and researchers to triage submissions and improve signal quality in bug bounty programs
• Continuously improve testing methodologies, coverage, and tooling to reflect evolving attack techniques
• Correlate red team, penetration testing, and bug bounty findings with vulnerability data to identify systemic weaknesses