KASHIO

Manager

• Manage and lead development and QA teams, setting objectives, prioritizing tasks and fostering professional growth.
• Work closely with product and design leaders to understand business requirements and translate them into technical solutions.
• Define the architecture and technology strategy, ensuring the scalability, security and maintainability of our applications.
• Lead the automation strategy: define, develop and maintain the automated testing framework, applying best practices.
• Establish coding standards, design patterns and best practices for the development and QA teams.
• Drive adoption of agile methodologies, TDD, continuous integration and automated deployment.
• Monitor team performance, identify risks and proactively manage their mitigation.
• Foster a culture of innovation, collaboration and continuous improvement.
• Document and effectively communicate progress, challenges and technical decisions.
• Keep the team’s technical knowledge up to date and explore new technologies and trends.
• Lead the implementation of AI in the application development process together with our Architecture area.

Development Manager

Operations

• Lead the daily operations of Payments Operations, ensuring continuity, stability, and correct execution of critical processes.
• Coordinate the operational capabilities of the unit, including Treasury Operations, Payins & Settlement Operations, Operational Efficiency, and Operational Execution.
• Ensure operational coverage by assigning owners, backups, and continuity mechanisms.
• Oversee compliance with procedures, internal controls, and service agreements.
• Manage the team’s operational performance through KPIs, result tracking, and improvement plans.
• Lead, coach, and develop the team under your responsibility.
• Organize operational routines, weekly performance reviews, and operational governance mechanisms.
• Promote a culture of accountability, efficiency, collaboration, and results orientation.
• Lead the management and escalation of critical operational incidents.

Payments Operations Lead

Onboarding Specialist

• Liderar el onboarding como un proyecto estratégico, definiendo plan de trabajo, hitos, responsables, riesgos y tiempos.
• Coordinar el setup del cliente en los sistemas de Kashio junto al equipo interno de Operaciones.
• Gestionar y coordinar proyectos de integración cuando sea necesario, trabajando con el equipo de Integraciones sin ejecutar desarrollo.
• Diseñar y coordinar planes de adopción, entrenamientos y acciones de negocio para acelerar el uso efectivo de la plataforma.
• Actuar como punto de contacto principal del cliente durante el onboarding.
• Gestionar relaciones con múltiples stakeholders del cliente, incluyendo VP, C-Level y CEO.
• Asegurar el cumplimiento de SLAs y objetivos acordados con el equipo Comercial así como la coordinación cercana con el equipo Comercial como recursos de escalación.
• Monitorear KPIs de onboarding, adopción y satisfacción como NPS y time to value.
• Elaborar reportes ejecutivos de avance y cierre del proceso de onboarding.
• Actuar como la voz del cliente dentro de Kashio, aportando insights a Producto, Operaciones y Comercial.

Onboarding Specialist – B2B

Full-stack Engineer

• Construir, integrar y operar las soluciones financieras IA que definen los productos de la Dirección FinOps, garantizando entregas de alta calidad en releases cortos, con cobertura QA-as-code y cero deuda técnica crítica.
• Orquestarás agentes de IA para acelerar el ciclo de desarrollo, asegurando que cada entrega esté conectada a un KR corporativo medible a través del “Hilo Dorado”.
• Desarrollar Agentic (PDLC AI 1.1): Orquestar agentes de IA (Cursor, Gemini 1.5 Pro, n8n) para la codificación, integración y validación automatizada de módulos FinOps: Reconciliación Inteligente, Cobranza Inteligente, Core Financiero, Pago de Servicios y Facturación, garantizando entregas por Releases en los plazos definidos.
• Integración de APIs Financieras: Diseñar e implementar integraciones con APIs de pagos, bancos y sistemas core bajo estándares BIAN y arquitecturas de microservicios, asegurando escalabilidad, resiliencia y compliance regulatorio en cada mercado.
• QA-as-Code y Validación Automatizada: Implementar pipelines de validación automática desde el primer día del sprint, garantizando cobertura de pruebas, detección temprana de regresiones y calidad de producción en cada Release entregado.
• Arquitectura Técnica FinOps: Colaborar con el Arquitecto del Squad para diseñar soluciones técnicas robustas en KashioOS, definiendo contratos de APIs, modelos de datos financieros y patrones de integración que soporten el crecimiento a 10 mercados.
• Monitoreo y Observabilidad: Implementar dashboards de observabilidad técnica en KashioOS, midiendo latencias, tasas de error, disponibilidad de APIs y SLAs de reconciliación, asegurando la regla de oro: “Si no está en producción y medido, no existe”.
• Ciclo de Mejora Continua: Ejecutar spikes técnicos para validar viabilidad de nuevas integraciones IA, proponer optimizaciones de rendimiento en los flujos de cobranza y reconciliación, y documentar patrones reutilizables para el Squad.

AI Software Engineer

Compliance

• Lead the regional Compliance & Enterprise Risk Management strategy to enable Kashio's accelerated growth across LATAM and the U.S.
• Design, enhance, and execute the regional compliance program, ensuring regional consistency with local country-level adaptations.
• Lead regulatory analyses for new countries, products, partners, and operating models, including market entry and product launch readiness.
• Govern the regional AML/CTF/LAFT program.
• Oversee the management of unusual or suspicious transactions and regulatory reporting according to jurisdiction.
• Develop and strengthen the compliance framework for regulated verticals.
• Establish the Responsible Gambling program.
• Integrate compliance, LAFT, fraud, and operational risk into product design, processes, and controls under a compliance-by-design approach.
• Build and operate a regional Enterprise Risk Management (ERM) framework.
• Lead interactions with regulators, audits, and due diligence processes for investors, clients, banks, processors, and strategic partners.
• Implement a regional Third-Party Risk Management (TPRM) program.
• Lead and develop the regional compliance, risk, and compliance operations team.

Regional Compliance and Risk Management Manager

• Development of Agentic Systems (PDLC AI 1.1): Orchestrate AI agents (Cursor, Gemini 1.5 Pro, n8n) for coding, integration, and automated validation of FinOps modules: Intelligent Reconciliation, Intelligent Collections, Financial Core, Bill Payments and Invoicing, ensuring Releases are delivered within defined timelines.
• Financial API Integrations: Design and implement integrations with payment, banking, and core systems APIs following BIAN standards and microservices architectures, ensuring scalability, resilience, and regulatory compliance in each market.
• QA-as-Code and Automated Validation: Implement automated validation pipelines from day one of the sprint, ensuring test coverage, early regression detection, and production-quality assurance for every Release delivered.
• FinOps Technical Architecture: Collaborate with the Squad Architect to design robust technical solutions in KashioOS, defining API contracts, financial data models and integration patterns that support expansion to 10 markets.
• Monitoring and Observability: Implement technical observability dashboards in KashioOS, measuring latencies, error rates, API availability and reconciliation SLAs, ensuring the golden rule: “If it’s not in production and measured, it doesn’t exist.”
• Continuous Improvement Cycle: Run technical spikes to validate feasibility of new AI integrations, propose performance optimizations in collections and reconciliation flows, and document reusable patterns for the Squad.

Development Manager

Payments Operations Lead

Onboarding Specialist – B2B

AI Software Engineer

Regional Compliance and Risk Management Manager

AI Product Engineer