Payments Operations Lead

KASHIO

Payments Operations Lead overseeing daily operations in payments for a B2B SaaS fintech. Ensuring continuity, efficiency, and compliance in critical financial operations.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

payments operationsfinancial transactionsoperational process managementKPI managementoperational capacity managementservice continuity managementincident managementtransactional processesoperational metrics

Soft Skills

leadershipcoachingteam developmentaccountabilityefficiencycollaborationresults orientationorganizational skills

Certifications & Qualifications

Bachelor’s degreeBusiness AdministrationIndustrial EngineeringEconomicsAccountingSystems Engineering

Industry Keywords

financial operationsbankingfintechtransactional industriesoperational governanceservice agreementsinternal controls

About the role

Key responsibilities & impact

Lead the daily operations of Payments Operations, ensuring continuity, stability, and correct execution of critical processes.
Coordinate the operational capabilities of the unit, including Treasury Operations, Payins & Settlement Operations, Operational Efficiency, and Operational Execution.
Ensure operational coverage by assigning owners, backups, and continuity mechanisms.
Oversee compliance with procedures, internal controls, and service agreements.
Manage the team’s operational performance through KPIs, result tracking, and improvement plans.
Lead, coach, and develop the team under your responsibility.
Organize operational routines, weekly performance reviews, and operational governance mechanisms.
Promote a culture of accountability, efficiency, collaboration, and results orientation.
Lead the management and escalation of critical operational incidents.

Requirements

What you’ll need

Bachelor’s degree or equivalent in Business Administration, Industrial Engineering, Economics, Accounting, Systems Engineering, or related fields.
Minimum 5 years of experience in financial operations, banking, fintech, or transactional industries.
Minimum 3 years leading operational teams.
Experience managing KPIs, operational capacity, coverage, and service continuity.
Experience managing operational incidents and end-to-end transactional processes.
Advanced knowledge of payments operations and financial transactions.
Advanced knowledge of operational process management and metrics.
Experience coordinating with teams such as Product, Technology, Finance, Compliance, Commercial, and Operations.

Benefits

Comp & perks

A key role to strengthen the payments operation of a B2B SaaS fintech undergoing regional expansion.
Exposure to critical payments processes, treasury, payins, settlement, operational continuity, and continuous improvement.
Cross-functional collaboration with Product, Technology, Finance, Compliance, Commercial, and Operations teams.
A dynamic, collaborative environment focused on efficiency, automation, and operational excellence.
Opportunity to lead an operations team and contribute directly to Kashio’s regional scalability.