Kaseya

Security Engineer

• Research, evaluate, develop, and implement security solutions and standards following industry best practices.
• Ensure that current and planned technical solutions are compatible with the company's business needs and strategic objectives.
• Maintain and operate toolsets and services which support network security operations in the company’s production environments.
• Work with other teams to design, develop, and implement Enterprise Security solutions in support of development, test, and production environments.
• Provide technical security expertise and assistance to other business units. Contribute to the Network Security team’s capabilities by sharing knowledge and expertise.
• Perform security audits and testing; evaluate system security configurations to ensure efficacy and compliance with documented policies, procedures and best practices
• Propose changes to existing policy and procedure to maintain alignment with evolving business requirements, best practices, etc.
• Utilize existing tools and platforms (e.g. Jenkins, Ansible, Strata/Panorama) to ensure adherence to established standards and leverage automation where justified.
• Participate in the team on-call rotation

Senior Network Security Engineer

Paralegal

• As a paralegal, you will be supporting attorneys in commercial, intellectual property and employment litigation matters.
• This role assists with all phases of litigation and pre-litigation including case management, drafting correspondence, legal research, discovery coordination, and preparing filings.
• Manages intake and distribution of Service of Process.
• Manages the litigation hold process, including initial set up, notices to employees and IT, and ongoing management of litigation holds.
• Performs key responsibilities in responding to discovery requests and other requests for document production, including e-discovery.
• Prepares draft statements for attorney review, including responses to demand letters, cease and desist notices, status updates for internal leadership, etc.
• Collects and performs initial review of records for responses to third-party subpoenas.
• Manages all phases of litigation support from case inception through resolution, including reviewing and monitoring budgets and spend and coordinating with insurers.
• Updates and maintains internal matter management databases with documents, correspondence and status.
• Collaborates internally with stakeholders and with outside counsel.
• Manages deadlines and coordinates meetings on open matters.

Litigation Paralegal

Network Engineer

• Designing and implementing complex network solutions to meet business requirements.
• Managing and maintaining network infrastructure, including routers, switches, firewalls, and load balancers.
• Troubleshooting network issues and providing timely resolution to ensure minimal downtime.
• Monitoring network performance and security, implementing necessary improvements and optimizations.
• Collaborating with cross-functional teams to plan and execute network upgrades and expansions.
• Documenting network configurations, procedures, and best practices.
• Mentoring junior network engineers and providing technical guidance and support.
• Staying updated on emerging networking technologies and industry trends to drive innovation and improvement.

Senior Network Engineer

Product Marketing

• Build and Optimize Customer Lifecycle Journeys
• Drive Expansion and Net Revenue Retention
• Reduce Churn by Reinforcing Customer Value
• Lead Lifecycle Insights, Signals, and Analytics
• Strengthen Customer Advocacy and Proof

Senior Product Marketing Manager

Full-stack Engineer

• Build and maintain end-to-end product features using React for the frontend and Node.js for the backend.
• Develop microservices and APIs deployed in AWS, following scalable and secure cloud design principles.
• Implement responsive, accessible, and user-friendly UIs with React, following modern frontend best practices.
• Integrate backend systems with Kafka and AWS SQS to support asynchronous and distributed workflows.
• Write clean, maintainable code with unit and integration tests; participate in code reviews and continuous improvement.
• Work closely with product managers, designers, and other developers to deliver well-aligned, high-impact solutions.

Staff Software Developer

Product Manager

• Define and drive the product line strategy for Cloud & Hypervisor Cyber Resilience solutions, evangelizing the vision both internally and externally to customers, partners, employees, and investors
• Ensure the roadmap aligns with overall product and company objectives while maintaining deep expertise on the cyber resilience domain, market dynamics, and emerging trends
• Develop and track key performance indicators including north star metrics, usage and growth metrics, and quality benchmarks
• Serve as the champion and voice of customers, building impactful relationships with key stakeholders
• Own requirements, specifications, and release plans with a customer-driven mindset through frequent customer conversations and continuous feedback loops
• Act as the domain and product expert in customer interactions, both face-to-face and online, demonstrating thought leadership in cyber resilience
• Bring the customer's voice into every stage of the product creation process
• Collaborate closely with engineering and user experience teams to define and develop best-in-class product experiences
• Inspire Marketing, Sales, Customer Success, and Professional Services teams with your vision, market knowledge, and execution capabilities
• Evangelize the vision consistently across all stakeholders to ensure alignment, context, and shared understanding of direction
• Recruit and retain top-tier product management talent and continually raise the talent bar
• Inspire your team with genuine enthusiasm and passion for cyber resilience and customer success

Director of Product Management, Cyber Resilience – Cloud & Hypervisor

Database Administrator

• Ensure that the Autotask product provides its customers with the best user experience possible by ensuring predictability and efficiency of the SQL Server database tier.
• Collaborate with DBA, product development, and infrastructure operations staff to ensure that our software accurately stores and retrieves data.
• Provide secondary support for each team member including Operations, software releases, data warehousing, and patching

Staff Database Administrator

Program Manager

• Own Kaseya’s enterprise-wide NPI framework, processes, and tollgates for new product and major feature launches.
• Define launch tiers and corresponding requirements (e.g., beta, GA, phased rollout, regional vs global).
• Partner with Product Management on business cases, launch objectives, and success metrics (e.g., adoption, usage, revenue, NPS).
• Build and manage integrated launch plans that span Product, Engineering, Marketing, Sales, Partners, Customer Success, Support, Finance, Legal, and Ops.
• Lead cross-functional “launch squads,” ensuring clear owners, timelines, and accountability for all deliverables.
• Identify and manage dependencies and risks; escalate and drive decisions to keep launches on track.
• Ensure early customer validation (preview, beta, pilots) and that learnings are incorporated into the launch plan.
• Partner with Go-to-Market leaders to define positioning, pricing & packaging, routes to market, and commercial targets for new products.
• Drive field readiness: Ensure Sales, Account Management, and Partner teams have the training, tools, messaging, and collateral they need.
• Coordinate launch playbooks, sales plays, demos, and talk tracks.
• Ensure Support and Customer Success are launch-ready (runbooks, SLAs, knowledge base content, success plans, etc.).
• Work with Engineering and Product to confirm readiness criteria (performance, scalability, reliability, security) are met before launch.
• Partner with Security, Legal, and Compliance to ensure all requirements (data privacy, regulatory, contractual) are addressed prior to launch.
• Coordinate with internal operations (billing, provisioning, quote-to-cash, reporting) to ensure frictionless customer experience from day one.
• Lead post-launch reviews (30/60/90 days) to assess performance against objectives and drive corrective actions.
• Define and track a standard set of NPI KPIs (e.g., time-to-market, launch readiness scores, adoption, churn for new products, field satisfaction).
• Continuously refine Kaseya’s NPI processes, tools, templates, and governance based on data and feedback.
• Lead a small team of NPI program managers.
• Influence and align senior stakeholders across Product, Engineering, and Go-to-Market on launch priorities and trade-offs.
• Foster a culture of transparency, accountability, and collaboration around launches.
• Act as the single point of contact and “voice of the launch” for executive updates and status.

Director, Operations Program Management – New Product Introduction, Launch Operations

Software Engineer

• Define and execute the engineering strategy for Kaseya’s cyber resilience products, aligning with company growth targets and ARR objectives.
• Own the roadmap delivery for backup, DR, and storage solutions, ensuring scalability, performance, and security.
• Partner with Product Management to translate customer needs into technical solutions that drive adoption and retention.
• Build engineering capabilities that deliver measurable customer outcomes—reduced downtime, faster recovery, and enhanced data protection.
• Collaborate with Sales, Customer Success, and Support to ensure engineering priorities align with revenue goals and customer satisfaction metrics.
• Drive innovation in storage architecture, ransomware recovery, and immutable backup technologies to differentiate Kaseya in the market.
• Establish and track KPIs for engineering velocity, quality, and customer impact.
• Implement best-in-class SDLC practices, DevOps automation, and secure coding standards.
• Lead incident response and escalation processes for critical customer-impacting issues.
• Recruit, mentor, and grow a world-class engineering team across multiple geographies.
• Foster a culture of accountability, innovation, and continuous improvement.
• Champion diversity, inclusion, and career development within the engineering organization.

Vice President, Engineering – Cyber Resilience

Cloud Engineer

• Own and refine private-cloud and managed-hosting usage models to uncover consumption drivers across Kaseya products and deliver actionable insights.
• Lead public and private cloud usage analysis, crafting compelling narratives on spend, unit economics, and optimization opportunities.
• Model and forecast key cloud metrics (e.g., usage, subscriptions, storage/compute growth) to support budgeting, scenario planning, and efficiency gains.
• Integrate data from cloud systems into clear, actionable consumption stories; identify and build new dashboards or telemetry reports to boost visibility.
• Serve as a trusted finance partner to Cloud Infrastructure, independently advising engineering, infrastructure, procurement, and product teams on financial recommendations.
• Partner with the CISO organization to manage headcount and non-headcount forecasting, budgeting, planning, and reporting.
• Collaborate with procurement and supply chain to optimize Capex investments and inventory levels.
• Execute core finance processes, including month-end close, forecast updates, and the annual operating plan (AOP).

Finance Manager, Cloud Infrastructure

Account Manager

• Be responsible for owning and strategically managing a portfolio of key accounts
• Proactively engaging with customers to understand their evolving business needs, technical environments, and long-term objectives
• Partner closely with customers to identify cross-sell, upsell, and expansion opportunities across the Kaseya portfolio
• Identify expansion opportunities within existing accounts and collaborate with customers to develop account strategies and growth plans
• Monitor product usage, adoption metrics, and account health to proactively address potential risks or adoption barriers
• Be driven by communication, relationships, and sales, understanding that the strength of customer relationships correlates with sales goals and long-term account growth.
• Act as a trusted advisor, guiding customers through solution expansion while aligning with their technical and business priorities.

Senior Account Manager, Key Accounts

• Be responsible for owning and strategically leading Kaseya’s most complex and high-value key accounts
• Proactively engage with executive and senior technical stakeholders to understand long-term business objectives, technical environments, and growth strategies
• Develop deep, multi-level relationships, anticipates challenges, and deliver preemptive, value-based solutions
• Partner closely with customers to identify and execute significant cross-sell, upsell, and expansion opportunities across Kaseya’s IT Complete™ platform
• Identify expansion opportunities across large, multi-product environments and collaborate with customers to develop multi-year account strategies
• Monitor product usage, adoption metrics, and overall account health to proactively address risks and barriers to growth
• Adhere to established sales processes, forecasting rigor, and execution standards to consistently deliver against revenue targets
• Driven by communication, relationships, and revenue impact, understand that executive trust, strategic insight, and consultative leadership are directly correlated to success in senior-level account management
• Develop and maintain a deep understanding of Kaseya’s products, integrations, and the broader IT and MSP ecosystem
• Lead executive-level conversations focused on business outcomes, security, scalability, and operational efficiency
• Proactively educate customers on new features, updates, and best practices, delivering tailored, high-impact enablement sessions
• Collaborate with internal specialists and cross-functional teams to support complex sales cycles and enterprise-level account strategies
• Collaborate cross-functionally to support internal teams in addressing customer needs, serving as a senior voice of the customer to influence continuous improvement
• Participate in strategic alignment meetings, support onboarding for high-value customers, and drive proactive product adoption through structured action plans and account roadmaps
• Offer a stimulating, high-impact environment with ongoing education and training opportunities to further enhance sales leadership, industry expertise, and strategic influence

Senior Principal Account Manager, Key Accounts

• Build and lead the Application Security function across R&D
• Integrate security into CI/CD pipelines and day-to-day development workflows
• Drive the implementation and optimization of AppSec tooling (including Snyk)
• Develop and maintain security standards, policies, and frameworks
• Lead threat modeling, risk assessments, and design reviews
• Partner with Engineering leaders to drive secure coding practices
• Build and report on measurable security KPIs
• Clearly communicate how initiatives will be executed and implemented
• Mentor and grow AppSec capability as the program scales