Kaseya

Account Manager

• Be responsible for owning and strategically managing a portfolio of key accounts
• Proactively engaging with customers to understand their evolving business needs, technical environments, and long-term objectives
• Partner closely with customers to identify cross-sell, upsell, and expansion opportunities across the Kaseya portfolio
• Identify expansion opportunities within existing accounts and collaborate with customers to develop account strategies and growth plans
• Monitor product usage, adoption metrics, and account health to proactively address potential risks or adoption barriers
• Be driven by communication, relationships, and sales, understanding that the strength of customer relationships correlates with sales goals and long-term account growth.
• Act as a trusted advisor, guiding customers through solution expansion while aligning with their technical and business priorities.

Senior Account Manager, Key Accounts

• Be responsible for owning and strategically leading Kaseya’s most complex and high-value key accounts
• Proactively engage with executive and senior technical stakeholders to understand long-term business objectives, technical environments, and growth strategies
• Develop deep, multi-level relationships, anticipates challenges, and deliver preemptive, value-based solutions
• Partner closely with customers to identify and execute significant cross-sell, upsell, and expansion opportunities across Kaseya’s IT Complete™ platform
• Identify expansion opportunities across large, multi-product environments and collaborate with customers to develop multi-year account strategies
• Monitor product usage, adoption metrics, and overall account health to proactively address risks and barriers to growth
• Adhere to established sales processes, forecasting rigor, and execution standards to consistently deliver against revenue targets
• Driven by communication, relationships, and revenue impact, understand that executive trust, strategic insight, and consultative leadership are directly correlated to success in senior-level account management
• Develop and maintain a deep understanding of Kaseya’s products, integrations, and the broader IT and MSP ecosystem
• Lead executive-level conversations focused on business outcomes, security, scalability, and operational efficiency
• Proactively educate customers on new features, updates, and best practices, delivering tailored, high-impact enablement sessions
• Collaborate with internal specialists and cross-functional teams to support complex sales cycles and enterprise-level account strategies
• Collaborate cross-functionally to support internal teams in addressing customer needs, serving as a senior voice of the customer to influence continuous improvement
• Participate in strategic alignment meetings, support onboarding for high-value customers, and drive proactive product adoption through structured action plans and account roadmaps
• Offer a stimulating, high-impact environment with ongoing education and training opportunities to further enhance sales leadership, industry expertise, and strategic influence

Senior Principal Account Manager, Key Accounts

Security Engineer

• Build and lead the Application Security function across R&D
• Integrate security into CI/CD pipelines and day-to-day development workflows
• Drive the implementation and optimization of AppSec tooling (including Snyk)
• Develop and maintain security standards, policies, and frameworks
• Lead threat modeling, risk assessments, and design reviews
• Partner with Engineering leaders to drive secure coding practices
• Build and report on measurable security KPIs
• Clearly communicate how initiatives will be executed and implemented
• Mentor and grow AppSec capability as the program scales

Director, Application Security

Security Operations

• Lead and support the delivery of technology projects across cloud, data, software, and platform initiatives.
• Collaborate with internal stakeholders and clients to define project scope, objectives, deliverables, and success metrics.
• Manage project schedules, budgets, risks, and dependencies to ensure successful delivery.
• Leverage AI and automation tools to enhance delivery quality and efficiency.
• Partner with senior project leads and consultants to ensure alignment with PMO standards and best practices.
• Track project performance and provide regular updates to leadership and stakeholders.
• Contribute to continuous improvement initiatives within the project management function through process optimization and knowledge sharing.

Senior Account Manager, Key Accounts

Senior Principal Account Manager, Key Accounts

Director, Application Security

Security Operations Project Manager