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Kaseya

Senior Manager, SOC Operations

Kaseya

Senior Manager overseeing global SOC operations at Kaseya for managing security across 3 million endpoints. Leading a 24/7 response team leveraging AI technologies for enhanced security.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $170,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies
Cyber SecuritySplunk

About the role

Key responsibilities & impact
  • Oversee day-to-day operations of a multilocation, global 24/7 SOC monitoring ~3 million endpoints
  • Recruit, mentor, and train SOC analysts and team leads
  • Identify and implement automation opportunities to reduce manual workload
  • Actively assist with and lead threat hunting initiatives
  • Evaluate and recommend enhancements to SOC tools, technologies, processes, and workflows
  • Serve as a key point of contact for customer escalations
  • Manage shift coverage, compliance reporting, and cross-functional collaboration

Requirements

What you’ll need
  • Minimum 10 years of progressive experience managing a SOC in a high-volume environment
  • Demonstrated experience working in or with Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs)
  • Knowledge of SOC tools and technologies, including SIEM (e.g., Splunk, ELK, Sentinel), EDR/XDR (e.g., CrowdStrike, Sentinel One, Microsoft Defender)
  • Proven track record leading and developing high-performing analyst teams in 24/7 operations
  • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field
  • Preferred certifications include CISSP, CISM, GIAC (e.g., GCIA, GCIH)

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SOC Operations ManagementThreat Hunting InitiativesAutomation OpportunitiesCompliance ReportingHigh-Volume Environment Management
Soft Skills
MentoringTrainingCross-Functional CollaborationCustomer Escalation Management
Certifications
CISSPCISMGIACGCIAGCIH