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Senior Manager, SOC Operations
KaseyaSenior Manager overseeing global SOC operations at Kaseya for managing security across 3 million endpoints. Leading a 24/7 response team leveraging AI technologies for enhanced security.
Tech Stack
Tools & technologiesCyber SecuritySplunk
About the role
Key responsibilities & impact- Oversee day-to-day operations of a multilocation, global 24/7 SOC monitoring ~3 million endpoints
- Recruit, mentor, and train SOC analysts and team leads
- Identify and implement automation opportunities to reduce manual workload
- Actively assist with and lead threat hunting initiatives
- Evaluate and recommend enhancements to SOC tools, technologies, processes, and workflows
- Serve as a key point of contact for customer escalations
- Manage shift coverage, compliance reporting, and cross-functional collaboration
Requirements
What you’ll need- Minimum 10 years of progressive experience managing a SOC in a high-volume environment
- Demonstrated experience working in or with Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs)
- Knowledge of SOC tools and technologies, including SIEM (e.g., Splunk, ELK, Sentinel), EDR/XDR (e.g., CrowdStrike, Sentinel One, Microsoft Defender)
- Proven track record leading and developing high-performing analyst teams in 24/7 operations
- Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field
- Preferred certifications include CISSP, CISM, GIAC (e.g., GCIA, GCIH)
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SOC Operations ManagementThreat Hunting InitiativesAutomation OpportunitiesCompliance ReportingHigh-Volume Environment Management
Soft Skills
MentoringTrainingCross-Functional CollaborationCustomer Escalation Management
Certifications
CISSPCISMGIACGCIAGCIH