Product Manager II

Kaseya

Product Manager overseeing product improvements and customer experience for Kaseya's software platform. Collaborating with teams to ensure usability and operational success.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own product areas from discovery through requirements definition, development, launch, adoption, and ongoing improvement
Develop a strong understanding of customer workflows, user pain points, competitive expectations, and business priorities
Translate customer feedback, stakeholder input, usage data, and support trends into clear product requirements and prioritized backlog items
Write detailed product requirements, user stories, acceptance criteria, and release notes for engineering, QA, support, and go-to-market teams
Partner with engineering and QA to ensure features are delivered with high quality, clear scope, and strong attention to detail
Work with design and engineering to improve user experience, workflow clarity, navigation, reporting, administrative workflows, and other customer-facing product areas
Manage backlog priorities, sprint readiness, release readiness, and stakeholder communication
Collaborate with product marketing, sales, enablement, and support to prepare internal enablement and customer-facing launch materials

Requirements

What you’ll need

3+ years of experience in product management, product owner, business analyst, implementation, customer success, or related SaaS product roles
3+ years of experience working with agile engineering teams, including backlog management, user stories, acceptance criteria, sprint planning, and release coordination
3+ years of experience translating customer feedback, support trends, usage data, and business needs into product requirements and prioritized work
3+ years of experience working cross-functionally with engineering, QA, UX, support, product marketing, sales, and customer-facing teams
3+ years of experience managing multiple priorities, supporting releases, and driving customer-facing product improvements with strong attention to detail.
2+ years of experience contributing to shipped product improvements or customer-facing software features
2+ years of experience using customer feedback, support data, usage trends, and business context to inform product priorities
2+ years of experience identifying usability issues, workflow friction, unnecessary complexity, or unclear product messaging
1+ years of experience creating low-fidelity wireframes or visuals to clarify requirements
2+ years of experience balancing customer needs, business priorities, technical feasibility, and release timelines
Demonstrated collaborative working style across product, engineering, design, and go-to-market teams.

Benefits

Comp & perks

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementbacklog managementuser storiesacceptance criteriasprint planningrelease coordinationlow-fidelity wireframescustomer feedback analysisusability issue identificationworkflow improvement

Soft Skills

collaborationattention to detailcommunicationprioritizationcross-functional teamworkcustomer focusproblem-solvingstakeholder managementadaptabilityorganizational skills