Kainos

Lead Functional Consultant, Dynamics 365/Power Platform

Kainos

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Senior

About the role

  • Bridge the gap between IT capability and business expectations on Microsoft Dynamics projects
  • Lead a team of functional consultants and collaborate with clients to design and build Dynamics 365 CE and Power Platform solutions
  • Work with stakeholders to understand business requirements and translate them into effective Dynamics 365 solutions
  • Identify opportunities to make best use of platform features and recommend configuration-first approaches
  • Support and guide the team in delivering discovery workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration, delivering training, and supporting implementation
  • Lead larger teams on sizable and complex projects: identify priorities, assign tasks, and optimise team resources
  • Build relationships with counterparts in other disciplines and contribute to managing dependencies between disciplines
  • Provide performance management, coaching and career development; support a culture of wellbeing and inclusion and ensure team workload and stress levels are managed effectively
  • Contribute to pre-sales and solution envisioning, and support sales by defining an approach and resourced plan

Requirements

  • Expertise in Microsoft Dynamics and Power Platform Products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI
  • Familiarity with Related Technologies: Exchange, SharePoint and Teams and ability to configure integrations
  • End-to-End Implementation Experience of multiple Dynamics 365 CE or Power Platform implementations including requirements analysis, design, configuration, testing, training, data migration, cutover, and reporting
  • Experience in larger/more complex projects and leading larger teams of functional consultants
  • Ability to create and influence solution designs with a configuration-first approach, minimising customisation
  • Able to demonstrate out-of-the-box functionality to business and technical stakeholders
  • Proficiency in designing and building classic and Power Automate workflows
  • Pre-sales support experience responding to ITTs, RFPs and RFQs and providing pre-sales support, defining an approach and fully resourced plan
  • Stakeholder engagement experience working with stakeholders at all levels including senior and challenging stakeholders; eliciting, reviewing and prioritising requirements; interviewing stakeholders; shadowing users; delivering discovery workshops; business process mapping; identifying business benefits
  • Excellent and effective influencing and communication skills
  • Leadership and people management: manage and coach staff, performance management, career development, supporting wellbeing and inclusion, managing workload and stress levels
  • Personal attributes: remain calm under pressure, call out concerns, be approachable, support junior colleagues, set clear expectations of behaviour, speed and quality of delivery
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