JUPUS

Engineering Manager

• Own each squad's delivery cycle (planning, rituals, mid-cycle adjustments, and retrospectives) so cycles are predictable and improving
• Ensure every initiative flows correctly through Discovery, Refinement, Delivery, Rollout, and Post-Delivery, with risk surfaced early through timely feasibility assessments and spikes
• Drive estimation excellence: coach teams to produce realistic estimates, set milestones that emerge from them, and hold squads to committed dates
• Track and improve technical KPIs: lead time, PR cycle time, change failure rate, defect density, and date predictability
• Drive cross-squad coordination on shared initiatives, dependencies, and reusable components
• Enforce our Product Development Process consistently across all three squads; kick-offs, refinement, technical and testing plans, and delivery rituals are non-negotiable
• Ensure every squad member knows and follows the process. Gaps in adherence are a leadership failure, not an engineer failure
• Continuously evaluate processes and retire those that no longer serve us
• Manage, coach, and develop three engineering squads, owning their delivery health, team composition, and career development
• Develop Engineering Leads so they own technical feasibility, refinement, estimation, and delivery excellence within their squad
• Foster a culture of ownership, psychological safety, and high performance
• Own onboarding for your squads
• Champion agentic coding as the default way squads build, test, and refactor, with a "trust but verify" approach that concentrates human review where domain expertise, security, and product judgment matter most
• Identify repetitive workflows and drive their automation
• Track AI-native health signals such as onboarding ramp time, PR cycle time, and AI-assisted commit rate

Senior Engineering Manager

DevOps Engineer

• Own and drive the infrastructure roadmap across cloud and hybrid environments
• Lead the rollout and adoption of Kubernetes across the platform
• Improve and scale CI/CD pipelines, testing infrastructure, and deployment workflows
• Build and maintain Infrastructure-as-Code practices using OpenTofu/Terraform
• Manage and optimize AWS infrastructure, networking, observability, and reliability
• Work closely with Engineering and Data teams to support production systems and data infrastructure
• Coach developers on infrastructure and operational best practices
• Lead and mentor a growing DevOps team while helping establish strong engineering standards
• Drive proactive improvements instead of reactive operational firefighting
• Support scalability initiatives to enable continued rapid customer growth

DevOps Lead

Sales Development Rep

• tägliche Gespräche mit potenziellen Kund:innen, hauptsächlich Rechtsanwält:innen (Telefon, LinkedIn, E-Mail)
• Herausfinden, welche Kanzleien offen für neue Lösungen sind
• Verstehen, wie unterschiedliche Zielgruppen ticken
• Vereinbaren von Terminen für das Sales Team
• Lernen, wie man Gespräche führt, Interesse weckt und strukturiert vorgeht
• Arbeiten mit klaren Zielen.

Sales Development Representative, Einstiegsmöglichkeit – ohne Vorerfahrung

QA Engineer

• Own the quality of the Platform: you have clear ownership over platform quality across squads and therefore are functionally responsible for Quality in the entire Engineering department, meaning you take care of Quality as a discipline in terms of prioritization, standards, processes, mentoring, reviews, roadmap execution, etc.
• Customer Care: you own the quality of the platform beyond manual or automated tests. You are aware of customer success metrics and are able to gather customers feedback and are able to prioritize it and bring suggestions on action points.
• Own and evolve Quality Engineering initiatives: You take ownership of existing QE initiatives such as traceability, quality metrics, defect observability, CI improvements, and testing processes, iterating on them so they become useful, reliable, and actionable.
• Make software quality visible: You turn quality data into clear insights, dashboards, and signals that help teams understand the health of the application and act on issues before they affect users.
• Improve end-to-end test automation: You design, implement, and continuously improve E2E test automation to increase confidence in releases and reduce manual effort across the engineering organization.
• Strengthen testing across the stack: You improve integration testing, support better unit testing practices, and ensure testing is effectively embedded into CI and development workflows.
• Own the Quality Engineering roadmap: You identify what is business-critical, what is slowing teams down, and where quality risks are highest, then translate those insights into a practical QE roadmap.
• Collaborate with Engineering teams: You work across the engineering organization to improve quality processes while keeping shipping speed high.
• Build a Quality Assistance culture: You help developers own quality by enabling better testing practices, improving feedback loops, and creating processes that support teams rather than acting as a gatekeeper.
• Lead and support the QA chapter: You manage and mentor the existing QA team, helping them grow while setting clear standards for how Quality Engineering should operate at JUPUS.

Lead Quality Engineer

• Identify promising law firms and target growth opportunities related to our solutions
• Reach out to potential customers via phone, email and LinkedIn
• Conduct initial conversations, qualify leads and surface needs and growth potential
• Understand pain points and collaborate with the team to develop creative outbound strategies
• Work closely with Account Executives and ensure smooth handovers
• Contribute your own ideas to our sales playbook and test new outbound approaches
• Document and analyze your activities in the CRM to scale growth based on data

Outbound Growth Associate – Sales Development, Pipeline Growth

Sales

• Du identifizierst spannende Kanzleien, die zu JUPUS passen
• Du führst erste Gespräche, qualifizierst Leads
• Du arbeitest eng mit erfahrenen Account Executives zusammen
• Du bringst eigene Ideen in unser Sales Playbook ein
• Du dokumentierst deine Aktivitäten im CRM und nutzt Daten

Junior Sales Manager

• You identify promising law firms that are a good fit for JUPUS — by phone, email, LinkedIn and other channels.
• You conduct initial conversations, qualify leads, and determine how JUPUS can specifically support each firm.
• You work closely with experienced Account Executives and ensure smooth handovers.
• You contribute ideas to our sales playbook, test new approaches, and optimize our outreach strategies.
• You document your activities in the CRM and use data to continuously improve.

• Du arbeitest mit vorhandenen Leads-Listen (kalte und warme Leads) und kontaktierst potenzielle Kund:innen per Telefon, E-Mail und LinkedIn
• Du führst erste Gespräche und qualifizierst Leads
• Du findest heraus, wo Kanzleien Herausforderungen haben und wie JUPUS helfen kann
• Du arbeitest eng mit erfahrenen Sales-Kolleg:innen und sorgst für einen reibungslosen Übergang
• Du bringst eigene Ideen in das Sales Playbook ein und testest neue Ansätze

Vertriebsmitarbeiter, SDR

Account Executive

• Take ownership of a team of Account Executives and SDRs
• Stay close to the business by listening into calls and providing feedback
• Develop the team’s skills in discovery, deal structuring, objection handling and closing
• Lead client conversations independently on key deals
• Identify and address pipeline or execution weaknesses early

Lead Account Executive – Team Lead Sales

• Du führst ein Team aus AEs und SDRs im operativen Sales-Alltag
• Du bist nah am Geschäft: hörst Calls mit, challengest Deals, gibst direktes Feedback und hilfst dabei, Opportunities sauber voranzubringen
• Du entwickelst dein Team in Discovery, Struktur, Einwandbehandlung und Closing kontinuierlich weiter
• Du gehst bei wichtigen Deals selbst mit rein und übernimmst Gespräche auch eigenständig
• Du erkennst früh, wo Pipeline, Conversion oder Execution schwächer werden – und steuerst aktiv dagegen
• Du sorgst für Klarheit, Verbindlichkeit und saubere Execution im Team
• Du arbeitest eng mit Sales Leadership zusammen und hilfst dabei, Prozesse, KPIs und Playbooks weiterzuentwickeln

Customer Success Manager

• You guide our new clients through a first-class onboarding — from setup to optimal use.
• You ensure they get the maximum value from JUPUS — through tailored training, regular check-ins and personal support.
• You assist customers in connecting our platform with their existing law firm software.
• You work closely with the product team and our support team to feed customer feedback directly into product development.
• You question existing processes and help develop them further — your input counts!

• You hold daily conversations with law firms — whether they reach out to us or you source them.
• You identify their pain points and demonstrate how JUPUS can provide concrete support.
• You guide leads from first contact to successful close — digitally, efficiently, and at scale.
• You keep our CRM up to date and contribute fresh input to our sales strategy.
• You help develop our sales processes — and grow professionally in the process.

• You hold daily conversations with interesting law firms — whether they come to us or you source them.
• You identify their pain points and demonstrate how JUPUS can provide concrete support.
• You accompany leads from first contact to successful close — digitally, efficiently and at scale.
• You keep our CRM up to date and contribute fresh input to our sales strategy.
• You help develop our sales processes — and continue to grow professionally in the process.

AI Engineer

• Define and execute the AI roadmap across all AI products
• Lead, mentor, and grow the AI team, fostering a high-performance, execution-focused culture
• Architect and implement production-ready generative AI systems across voice, chat, and document workflows
• Contribute hands-on (≈40%) to core AI systems, including architecture, implementation, and optimization
• Design and oversee agentic workflows, RAG systems, and LLM-based architectures across products
• Establish and scale evaluation, testing, and observability frameworks for AI systems
• Define and enforce best practices for AI development, deployment, and iteration
• Ensure reliable delivery and fast iteration within a small, high-impact team
• Partner closely with product, design, and engineering teams to integrate AI into real product workflows
• Translate complex AI capabilities into clear, practical product features
• Act as the AI authority within the company, supporting teams in adopting and applying AI effectively
• Communicate AI strategy and progress clearly to both technical and non-technical stakeholders

AI Lead

Customer Support

• Du führst unsere Neukund*innen durch ein erstklassiges Onboarding – von der Einrichtung bis zur optimalen Nutzung.
• Du stellst sicher, dass sie den maximalen Nutzen aus JUPUS ziehen – mit individuellen Schulungen, Check-Ins und persönlicher Betreuung.
• Du unterstützt Kunden dabei, unsere Plattform mit ihrer bestehenden Kanzleisoftware zu verbinden. Wenn eine Verbindung fehlschlägt, prüfst du die grundlegenden Einstellungen (z.B. API-Keys, Zugriffsrechte) und fungierst als technischer Filter.
• Du arbeitest eng mit dem Produktteam und unserem Support zusammen, um Kundenfeedback direkt in die Weiterentwicklung einfließen zu lassen.
• Du hinterfragst bestehende Prozesse und entwickelst sie weiter – dein Input zählt!

Senior Engineering Manager

DevOps Lead

Sales Development Representative, Einstiegsmöglichkeit – ohne Vorerfahrung

Lead Quality Engineer

Outbound Growth Associate – Sales Development, Pipeline Growth

Junior Sales Manager

Junior Sales Manager

Vertriebsmitarbeiter, SDR

Lead Account Executive – Team Lead Sales

Lead Account Executive – Team Lead Sales

Customer Success Manager

Account Executive

Account Executive

AI Lead

Customer Support Manager