Journey

Director, Consultant Relations

Journey

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

Lead

About the role

  • Report directly to the SVP, Sales & Consultant Relations.
  • Identify and develop partnerships with benefits consultants at top houses.
  • Manage partner relationships and serve as the main contact for partnership-related matters.
  • Educate consultants on Journey’s products and capabilities while understanding their and their clients' needs.
  • Serve as the liaison between internal teams and external consultants to foster strong partnerships, smooth collaboration, and aligned deliverables.
  • Manage consultant deals, collaborate with the Sales Director, and lead RFP process for consultant-led opportunities.
  • Track partnership performance, provide leadership insights, and adjust strategies accordingly.
  • In partnership with the internal marketing team, design and execute outreach and nurture strategies to consultants.
  • Collaborate with product and marketing teams to align partnership initiatives with company goals.
  • Stay informed on industry trends and represent Journey at relevant events to build and expand partnerships.

Requirements

  • 8+ years of experience working with consultants, brokers, and partners (e.g., WTW, Mercer, Gallagher, Aon, Lockton, Alliant) in a similar capacity at a health and wellness company.
  • Early-stage (<25 employees) startup experience is a must.
  • Consistent over-achievement in quota and revenue goals.
  • Be a self-starter who thrives with autonomy and relentlessly pursues goals.
  • Strong written and verbal communication skills.
  • Excel at multi-tasking and managing multiple projects at the same time.
  • Comfortable with critical thinking and problem-solving.
  • Eager to learn and adapt to industry trends.
  • Thrive in a collaborative, cross-functional remote environment.
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