Johnson & Johnson

Clinical Operations

• Manage a team of Local Trial Managers, Site Managers, and Clinical Trial Assistants
• Oversee trial delivery in oncology
• Ensure compliance with regulations and timelines
• Drive innovation and continuous improvement in processes
• Build and maintain internal and external networks

Senior Manager, Clinical Operations

Security Engineer

• Oversee the design and lifecycle management of OT Endpoint Management Platforms and related services
• In-depth experience in Patching, Software Deployment and Policy management
• Define and implement strategies for platform performance, security hardening, and automation
• Validate data flows and integration points to maintain accuracy and compliance
• Act as the technical authority for Tanium OT capabilities and provide guidance on best practices
• Collaborate with security and infrastructure teams to ensure platform reliability and adherence to operational standards
• Maintain validated documentation and ensure adherence to regulatory and change management processes
• Drive integrations and automation between different OT technologies
• Support Cybersecurity workflows to assess risk, increase visibility and reduce impact of vulnerabilities across the OT environments
• Test and validate security controls throughout the different phases of the Cyber Kill Chain, and the MITRE ATT&CK framework to prevent, detect, and respond
• Generate innovative threat behavior analytics for discovering historical and emerging threats to networks and systems
• Implement detection strategies based on internal and external intelligence reporting and vulnerability research
• Perform administrative tasks associated with tuning, alerts, correlation rules, signatures, device configurations, patching, and upgrades
• Establish and maintain relationships with the suppliers, vendors, and partners
• Assists with security events/incidents, coordinating activities with the CSOC and others – as needed

Senior Analyst, OT Cybersecurity Engineering

Procurement

• Develop and execute contract strategies for vendors and external partners.
• Negotiate agreements and ensure compliance with HCC and enterprise standards.
• Manage cost-sharing models and financial alignment with therapeutic areas.
• Coordinate with Director, Strategy and Operations on contracting oversight and reporting on cost-savings initiatives.
• Maintain visibility of external engagements and associated contractual obligations.
• Support resource planning for major categories (i.e. contractors and licenses.)
• Develop and roll-out best practice and policy documents.
• Partner with Procurement, Legal, HCC, and Procurement Service Providers to improve and simplify DSDH contracting processes.

Senior Manager, Contract Strategy – Vendor Management

• Develop and execute contract strategies for vendors and external partners.
• Negotiate agreements and ensure compliance with HCC and enterprise standards.
• Manage cost-sharing models and financial alignment with therapeutic areas.
• Coordinate with Director, Strategy and Operations on contracting oversight and reporting on cost-savings initiatives.
• Maintain visibility of external engagements and associated contractual obligations.
• Support resource planning for major categories (i.e. contractors and licenses.)
• Develop and roll-out best practice and policy documents
• Partner with Procurement, Legal, HCC, and Procurement Service Providers to improve and simplify DSDH contracting processes.

Operations

• Leads a lab scientific operations team supporting the Discovery Immunology function to maximize effectiveness and drive cost efficiencies.
• Work with your reports, Strategy Implementation Lead, Discovery IACUC representatives, FACS manager and Discovery leadership to formulate and execute strategic and operational plans.
• Partners with other R&D and DPDS partners to assure appropriate cross-functional operating framework that drives scientific synergies and operational efficiency.
• Collaborate within the Therapeutic area on the Discovery long range financial plan involving lab supplies and strategic Capex investments, working with the individual representatives in the function (lab managers and group leaders).
• Serves as coordinator for Discovery staff change management and DISCO SLT initiatives partnering with the extended SLT.
• Leads and drives special departmental initiatives that encompass strategic growth areas.
• Motivates, inspires and influences others across the organization and enterprise to achieve results.
• Takes ownership for their scientific operations team’s Talent Development and creating a culture centered on our Credo Values.
• Develops, coaches and engages talent, and ensures diverse lab bench strength for the future.
• Establishes and maintains strong relationships with key external and internal stakeholders to attain business results.
• Fosters a culture for innovation.

Director, Scientific Operations – Discovery, Immunology

Consultant

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Full customer immersion (ie. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
• Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Surgical implant and unit support readiness including training and education at existing sites.
• Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
• Participate in On Call support rotation
• Maintain contact with all customers to evaluate clinical and educational needs.
• Performs device training on full Impella Device line-up.
• Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
• Cultivates close relationships with strategic business partners and key opinion leaders.

Advanced Surgical Consultant – Heart Recovery

Account Executive

• The Associate Account Executive (AAE) position is a sales development role.
• The position is designed to improve the knowledge and skill set of high potential individuals as it relates to cataract device sales with the goal of moving into a sales role in the Commercial Sales organization.
• The AAE will be assigned to a district and work closely with a Senior or Principal Account Executive.
• The AAE will also cover vacant territories within the region as needed and may be called upon to cover vacant territories in another region based on business needs.
• Provide technical product knowledge and in-service support to ensure customer satisfaction.
• Manage a budget for travel and expenses as well as for the territory.
• Demonstrate an independent, creative, and consultative/value-based sales approach to selling Intraocular Lens (IOLs), Phaco equipment, viscoelastics and surgical adjuncts.
• Prepare and provide detailed sales/procedural/financial presentations to new and existing customers.

Associate Account Executive

Sales

• Lead, coach, and develop the Strategic Deployment team, including performance management and capability building.
• Train team members on territory design strategies, deployment methodologies, and advanced modeling capabilities.
• Champion performance metrics and continuous improvement initiatives across the Deployment organization, including root cause analysis, lessons learned, process optimization, system workflows, and design enhancements.
• Leverage mapping and deployment software to design and implement innovative go to market (GTM) strategies in support of business initiatives.
• Proactively identify and execute opportunities to optimize territory design and field force structure.
• Oversee the sales onboarding and offboarding process in close collaboration with key stakeholders.
• Lead cross functional teams to drive process improvements across deployment and onboarding/offboarding functions.
• Manage deployment related data sources, analytics platforms, and territory mapping systems.
• Execute established policies and implement governance standards supporting field sales structures.
• Generate management ready insights and analytics to support strategic decision making.
• Lead the development and execution of special projects to enhance analytics, field deployment capabilities, onboarding/offboarding, mobility, fleet, and vendor credentialing processes, including preparation of presentations and reports for sales leadership.
• Partner with customers and sales leadership to understand business drivers influencing optimal deployment designs.
• Synthesize and interpret complex data sets, developing reporting tools that deliver actionable insights to the field sales organization.
• Ensure effective implementation of sales force deployment strategies in partnership with Sales Leadership and cross functional stakeholders to achieve business objectives.
• Utilize multiple information systems to design tools and deliver business insights that support strategic initiatives.
• Partner closely with HR, Finance, Compensation & Execution, IT, and other cross functional teams to coordinate project requirements and ensure execution of interdependent activities.
• Provide regular updates to senior leadership on project status, risks, and progress.
• Establish and monitor key performance indicators (KPIs), dashboards, and metrics to assess initiative effectiveness.
• Ensure all projects comply with SOX controls, legal requirements, and financial governance standards.

Director, Strategic Deployment – Sales Enablement, Orthopaedics

Account Manager

• Responsible for leading the negotiations, execution and management for pricing strategy within large health systems.
• Collaborate on disposable and capital contract strategies utilizing insights and analysis to maximize volume and market share growth.
• Lead, implement and support facility, IDN, Regional GPO, and National GPO contract negotiations.
• Monitor contract compliance and contract performance goals.
• Manage account performance and responsible for contract management of the health system (RFPs, contract renewals, deal creation and delivery, etc.).
• Utilize baseline experience and expertise in the Healthcare industry to closely monitor the changing customer and competitor landscape as well as changes in provider needs, payer behavior and reimbursement models.
• Build and maintain strong relationships with economic decision makers within the health system.

Director, Key Account Management – Electrophysiology

Full-stack Engineer

• Lead the identification and implementation of technology solutions designed to optimize processes and deliver measurable value.
• Lead continuous improvement initiatives, identifying new tools, processes, or technologies that enhance study team, patient and site engagement strategies.
• Troubleshoot system-wide issues, serving as a point of escalation for technical challenges that impact I&PS activities.
• Ensure robust project management practices, including developing business cases, project plans, and financial oversight, are applied to solution delivery.
• Partner with IT and vendors to ensure strong system change control strategies, minimizing disruption and aligning updates with best practices.
• Manage financial planning and budgets, ensuring efficient allocation of resources for technology implementation and continuous improvement.
• Lead a high-functioning and diverse team to enable industry-leading inspection-ready practices for the supported capabilities, with a focus on delivering measurable value for stakeholders.
• Lead change management efforts, promoting the adoption of new tools and ensuring clinical trial teams are well-equipped to use them effectively.
• Remaining connected as a primary point of contact with stakeholders, functional area points of contact and subject matter expert frameworks.
• Provide ongoing training and support, ensuring clinical study teams have the resources they need to maximize tools and processes.
• Engage in System/Process audits and Sponsor Inspections as a subject matter expert for supported capabilities.
• Lead and/or contribute to cross-functional strategic projects.
• Train and mentor colleagues.
• Serve as Owner for I&PS capabilities.
• Represent on/lead organizational initiatives.

Principal Engineer, Investigator – Patient Solutions

• Improve knowledge and skill set related to cataract device sales
• Work closely with Senior or Principal Account Executive
• Call on all Ophthalmologists and staff within a region
• Provide technical product knowledge and in-service support
• Comply with required reports and requests
• Manage a budget for travel and expenses
• Demonstrate a consultative/value-based sales approach to selling
• Prepare and provide detailed sales/procedural/financial presentations to customers

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Full customer immersion (ie. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
• Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Surgical implant and unit support readiness including training and education at existing sites.
• Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
• Participate in On Call support rotation.
• Maintain contact with all customers to evaluate clinical and educational needs.
• Performs device training on full Impella Device line-up.
• Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
• Cultivates close relationships with strategic business partners and key opinion leaders.

Customer Success Manager

• First engagement point with business partners to understand business processes to meet their business objectives that require technical enhancements.
• Lead end-to-end processes, handle dependencies, and collaborate closely with partners as part of a team at the forefront of innovation.
• Oversees and maintain a comprehensive portfolio of all incoming requests, ensuring high-level awareness and understanding of each submission across the products.
• Serves as a key point of contact, effectively communicating with all levels of leadership throughout the business to provide updates, gather feedback, and align on priorities.
• Develops, monitor, and refine reporting key performance indicators, operational metrics and analytics to support leadership decision-making, using data to highlight trends, risks, and opportunities within the product portfolio.
• Delivers presentations to leadership at all levels, articulating status, challenges, and strategic recommendations related to demand, intake, and prioritization.
• Organizes and lead monthly Product meetings, driving agenda setting, facilitating discussions, and ensuring follow-up on action items.
• Effectively leads timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Own, socialize, and execute the demand intake process ensuring business needs are understood and prioritized.
• Establish and maintain a value validation and realization model.
• Strong people leadership skills to guide, mentor and develop team members.
• Provide support on various functional projects that require product development to meet business needs.
• Promote a culture of transparency and knowledge sharing across functions.

• Support the operation and maintenance of all NA SAP-Finance sector services.
• Ensures efficient and expedient recovery of services required by the business in the case of disruption.
• Work closely with clients and SAP Practice team to understand business needs and translate them into effective SAP BTP solutions.
• Leverage deep understanding of SAP BTP services, including SAP Cloud Platform, data management, analytics, and application development.
• Collaborate with cross-functional teams to integrate SAP BTP with other systems and applications.
• Ensure security, compliance, and optimal performance of the SAP BTP environments.
• Conduct system assessments, performance tuning, and optimization.
• Lead or participate in full project lifecycles, from requirements gathering to deployment and support.

Senior Manager – SAP BTP Platform Services

• Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually.
• Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
• Effectively uses assigned budgets to achieve territory objectives.
• Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations.
• Maintains current understanding of local market, practice structures, evolving customers, and key influencers.
• Routinely shares such information with relevant internal Intra-Cellular stakeholders.
• Provides input into resource allocation decisions across customers/region.
• Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
• Provides special education to healthcare providers through appropriate programs that fall within ITCI’s ethical guidelines.
• Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
• Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborates with other Neuroscience Sales Specialist-II’s on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
• Expected to meet or exceed all NSR deliverables.
• Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products.
• Complete all company and job-related training as assigned within the required timelines.

Senior Manager, Clinical Operations

Senior Analyst, OT Cybersecurity Engineering

Senior Manager, Contract Strategy – Vendor Management

Senior Manager, Contract Strategy – Vendor Management

Director, Scientific Operations – Discovery, Immunology

Advanced Surgical Consultant – Heart Recovery

Associate Account Executive

Director, Strategic Deployment – Sales Enablement, Orthopaedics

Director, Key Account Management – Electrophysiology

Principal Engineer, Investigator – Patient Solutions

Associate Account Executive

Advanced Surgical Consultant – Heart Recovery

Customer Success Manager

Senior Manager – SAP BTP Platform Services

Neuroscience Sales Representative