Johnson & Johnson

Consultant

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Full customer immersion (ie. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
• Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Surgical implant and unit support readiness including training and education at existing sites.
• Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
• Participate in On Call support rotation.
• Maintain contact with all customers to evaluate clinical and educational needs.
• Performs device training on full Impella Device line-up.
• Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
• Cultivates close relationships with strategic business partners and key opinion leaders.

Advanced Surgical Consultant – Heart Recovery

Sales

• Devise and implement customer specific pre and post call selling approaches that evaluate and address the practitioners’ perspectives and the institutions philosophies within compliance guidelines.
• Consistently use approved clinical studies and marketing aids to support the case for the value proposition when selling.
• Position and adapt the message to meet the practitioner’s, institutions, and company’s objectives.
• Develop and execute on comprehensive business plan that includes but not limited to opportunities and challenges in local market, key strategies and tactics to drive the business, maximization of resources available as well partnership with key business partners and stakeholders in order to drive sales in local geography.
• Develop a territory coverage plan that maximizes selling time with all account professionals. Adjust the schedule to increase access to key stakeholders, including coverage of all shifts.
• Institute strategies to increase access to all key stakeholders. Maximize and customize the value proposition and influence contract implementation processes within the assigned institutions.
• Hold hospital stakeholders accountable to the institutional contract. Develop and apply knowledge of payer access and affordability landscape in the territory regarding the company’s products.
• Devise and institute an integrated business plan that includes clear strategies and tactics to target key accounts utilizing all available resources, while aligning the plan with the district’s, regions, and company’s goals.
• Analyze business analytics to recognize territory opportunities, strengths, and trends, and to monitor the effectiveness of the business plan. Adjust the plan to minimize the impact of competition and to maximize sales opportunities.

Neuroscience Sales Specialist

• Support the operation and maintenance of all NA SAP-Finance sector services.
• Responsible for SAP BTP Platform Service Administration and Maintenance or monitor the overall Business process.
• Ensure efficient and expedient recovery of services required by the business in the case of disruption.
• Work closely with clients to understand their business needs and translate them into effective SAP BTP solutions.
• Leverage deep understanding of SAP BTP services and integration tools.
• Manage diverse relationships across geography and culture.
• Lead or participate in full project lifecycles from requirements gathering to deployment and support.
• Drive requirement review sessions to develop/deliver MVP requirements, testing strategies, and objectives.

Senior Manager – SAP BTP Platform Services

Account Manager

• Responsible for leading the negotiations, execution and management for pricing strategy within large health systems.
• Collaborate on disposable and capital contract strategies utilizing insights and analysis to maximize volume and market share growth.
• Lead, implement and support facility, IDN, Regional GPO, and National GPO contract negotiations.
• Support Field Sales Organization in developing account strategies to accelerate the delivery of profitable performance metrics in assigned health systems.
• Negotiate disposable, hardware, software, and service contracts in assigned facility, IDN, Regional GPO, and National GPO accounts.
• Manage account performance by monitoring contract compliance and contract performance goals.
• Responsible for contract management of the health system (RFPs, contract renewals, deal creation and delivery, etc.).
• Deliver value-based solutions by utilizing baseline experience and expertise in the Healthcare industry.
• Build and maintain strong relationships with economic decision makers within the health system.

Director, Key Account Management – Electrophysiology

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Full customer immersion (ie. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
• Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Surgical implant and unit support readiness including training and education at existing sites.
• Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
• Participate in On Call support rotation.
• Maintain contact with all customers to evaluate clinical and educational needs.
• Performs device training on full Impella Device line-up.
• Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
• Cultivates close relationships with strategic business partners and key opinion leaders.
• Call point(s): Cardiac Surgeons, Heart Failure Cardiologists, OR teams, Intensivists, Perfusionists, and ICU/ Step Down Unit teams.

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Full customer immersion within 5.5 sites to ensure optimal patient outcomes.
• Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Surgical implant and unit support readiness including training and education at existing sites.
• Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, and Marketing.
• Participate in On Call support rotation
• Maintain contact with all customers to evaluate clinical and educational needs.
• Performs device training on full Impella Device line-up.
• Cultivates close relationships with strategic business partners and key opinion leaders.

Data Scientist

• Perform comprehensive computational analyses of single-cell and spatial transcriptomics datasets to characterize the tumor microenvironment in bladder cancer.
• Apply advanced statistical and machine-learning methods to identify biomarkers, immune cell states, and biological mechanisms associated with BCG immunotherapy response.
• Integrate multi-modal datasets, including scRNA-seq, spatial transcriptomics, bulk RNA-seq, proteomics, and clinical metadata, to achieve a systems-level understanding of tumor–immune interactions.
• Incorporate imaging and pathological covariates alongside molecular data to generate clinically interpretable insights and inform treatment strategies.
• Lead the synthesis of computational findings into clear, compelling scientific narratives and drive manuscript preparation for submission to high-impact journals.
• Collaborate closely with experimental scientists and clinical teams to interpret results, refine hypotheses, and guide translational research directions.
• Present findings internally and externally at scientific meetings and seminars.

Postdoctoral Researcher, Data Science, Oncology

Customer Success Manager

• Understanding each customer’s unique needs, goals, and challenges and ensuring they can succeed with the product or service.
• Act as the “front door” for new product initiatives, systematically collecting, evaluating, and prioritizing requests to align with strategic goals and resource capacity.
• Manage the end-to-end intake process and partner with UAT testing manager on release notes, Product manager to ensure strategic alignment, and CBT for IT solutions.
• Have a deep understanding of product features and capabilities for both ServiceNow and Genesys.
• First engagement point with business partners to understand business processes to meet their business objectives that require technical enhancements.
• Lead end-to-end processes, handle dependencies, and collaborate closely with partners as part of a team.
• Oversee and maintain a comprehensive portfolio of all incoming requests, ensuring high-level awareness and understanding of each submission across the products.
• Serve as a key point of contact, effectively communicating with all levels of leadership throughout the business to provide updates, gather feedback, and align on priorities.
• Develop, monitor, and refine reporting key performance indicators, operational metrics and analytics to support leadership decision-making.
• Deliver presentations to leadership at all levels, articulating status, challenges, and strategic recommendations related to demand, intake, and prioritization.
• Organize and lead monthly Product meetings, driving agenda setting, facilitating discussions, and ensuring follow-up on action items.
• Effectively lead timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Own, socialize, and execute the demand intake process ensuring business needs are understood and prioritized.
• Establish and maintain a value validation and realization model.
• Provide support on various functional projects that require product development to meet business needs.
• Promote a culture of transparency and knowledge sharing across functions.

Account Executive

• Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually.
• Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
• Effectively uses assigned budgets to achieve territory objectives.
• Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations.
• Maintains current understanding of local market, practice structures, evolving customers, and key influencers.
• Routinely shares such information with relevant internal Intra-Cellular stakeholders.
• Provides input into resource allocation decisions across customers/region.
• Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
• Provides special education to healthcare providers through appropriate programs that fall within ITCI’s ethical guidelines.
• Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
• Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborates with other Neuroscience Sales Specialist-IIs on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
• Expected to meet or exceed all NSR deliverables.
• Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products.
• Complete all company and job-related training as assigned within the required timelines.

Neuroscience Sales Representative

• Expand the sales of Ethicon US, LLC products and to convert competitive products in a manner that complies with company policy and sales direction
• Support to the aligned Area/Region for all sales-related activities, and upon successful completion of duties, will be eligible to compete for role as an Account Executive
• The AAE will be trained to understand and demonstrate proper use of our products to healthcare providers in an operating room setting.
• Execute the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action.
• Understand and demonstrate proper preparation and surgical use of all Ethicon products.
• Demonstrate the ability to manage customer product questions, and objections, in a way that is consistent with sales training methodology.
• Conduct sales presentations by using current selling methods learned in sales training courses.
• Case Coverage, ability to assist surgeons through strategic platforms and products in an operating room
• Comply with standards for safe behavior and demonstrate product, procedure, and clinical knowledge.
• Conduct business in accordance with the Business Conduct Policy, HCC, and other J&J policies and procedures.

Associate Account Executive – Surgery

Manager

• Manages a team of individual contributors and/or Supervisors
• Coordinates processes and assignments for supervisors and individual contributors to achieve Production Equipment Repair & Maintenance goals
• Assists managers with the core development of front-line communications and decision-making for the departmental strategies, projects, and execution of the Production Equipment Repair and Maintenance program
• Devises timely and accurate project management reporting to management on project activities and progress against key deliverables
• Advises team on policies and procedures to ensure compliance and achievement of the organization's objectives.

Maintenance & Calibration Manager

• Lead the development and execution of the Customer Engagements strategy.
• Design and implement a comprehensive customer engagement strategy.
• Build and nurture relationships with healthcare professionals.
• Partner with regional and global teams to integrate customer feedback into product design.
• Facilitate cross-functional collaboration for engagement programs.
• Monitor and analyze engagement outcomes for strategy refinement.
• Present and communicate the value of the OTTAVA program to diverse audiences.

Director, Global Customer Engagement

• Develop and implement sales strategies to effectively promote Shockwave products to appropriate hospital personnel and physicians.
• Meet with a variety of physicians and other hospital personnel to determine customers’ needs, goals, product usage, and types of cases handled.
• Educate customers on products and proper clinical usage by delivering presentations and demonstrations.
• Routinely attend procedures/cases in hospital operating rooms and advise on product usage and gain insight into specific needs of physicians’ and OR staff.
• Responsible for attainment of sales/revenue objectives for the territory in order to attain quota.
• Partner with Clinical, Field Clinical Reps, Marketing, R&D and other business units to identify selling opportunities and present to potential clients.
• Conduct consultative sales calls with Interventional Cardiologists, and Vascular Surgeons.
• Build and maintain solid customer relationships.
• Demonstrate in-depth product knowledge, and ability to speak clinically to physicians at a high level.
• Complete and processes timely reports including but not limited to sales summary reports, expense reports, monthly product tracking reports, careful account targeting reports, and complaint reports in accordance with established procedures and policies.
• Maintain company standards involving ethical and moral character while professionally representing the company.
• Comply with all corporate compliance, FDA, medical device, quality standards and ethics.
• Other duties as assigned.

Territory Manager

Supply Chain

• Act as cost engineering partner to Supply Chain Procurement, providing subject matter expertise across manufacturing technologies and supplier engagements.
• Drive alignment with Procurement leadership on Cost Engineering engagement guidelines, prioritisation, and should cost model coverage targets aligned to business needs.
• Integrate strategic cost management principles into procurement processes to improve visibility, consistency, and decision making.
• Support delivery of Procurement Gross Savings, MMF performance, and development of multiyear value creation pipelines.
• Partner with Procurement teams to identify, and structure supplier specific value delivery strategies.
• Engage upstream with R&D and Procurement NPD teams to influence cost earlier in the product lifecycle.
• Harness the power of Digital and AI to develop world class data driven cost engineering capabilities.
• Establish and maintain industry-based cost benchmarks and analytics to support strategic decisions.
• Lead should cost modelling and cost analytics to support strategic sourcing, MEP execution, contract renewals, and complex supplier negotiations.
• Lead and deliver training to Procurement, SRM, and cross functional teams on cost engineering and use during negotiations to optimise business results.

Manager Cost Engineering – Supply Chain

• Recruits and selects team members (Neuroscience Sales Representatives) and oversees their training and development.
• Establishes a high-performance team built on a culture of trust and collaboration, ethical and compliant behaviors, and a dedicated focus on science-driven customer interactions.
• Ensures all representatives meet/exceed product and brand strategy training targets – including approved product attribute/claims understanding, awareness of competitive products, as well as related disease and patient management strategies.
• Shares learnings, information, and best practices with appropriate internal stakeholders.
• Sets ambitious performance and productivity objectives that support the achievement of business objectives as well as meeting or exceeding DM field deliverables.
• Provides consistent feedback and coaching to direct reports to enhance their scientific and disease state expertise in order to improve the impact of their customer interactions.
• Expected to provide daily coaching by completing field coaching summaries leading to effective mid-year and annual feedback discussions with direct reports.
• Leads team in strategic analyses of their geography; uncovering key opportunities for growth and adapting activities to fit local dynamics.
• Uses analytical framework to identify business opportunities and helps the sales team incorporate new perspectives and ideas.
• Effectively and efficiently manages resource allocation, including trade-off decisions across customers and representatives.
• Works with Regional Sales Director when appropriate to make trade-offs within a larger geography.
• Conducts regular field visits with each representative to assess performance, skills, and support development through coaching and modeling.
• Provides timely written and verbal individualized coaching, feedback and encouragement.
• Supports representative functional and career growth.
• Routinely monitors all pertinent region data sets and updates region business plan/tactics appropriately.
• Develops a plan to maximize the region’s performance impact and the utilization of resources (e.g., sales calls, samples, promotional speaker programs, etc.) to support appropriate usage of Lumateperone.
• Works collaboratively with other functional areas to identify and respond to local opportunities and customer needs.
• For select HCP/Accounts, leads/coordinates with customer team to develop customer strategy.
• Works with the Regional Sales Director to develop and maintain local business plans that ensures achievement of all KPI goals and delivery on all sales objectives.
• Capitalizes on formulary approvals and other opportunities through effective implementation of the strategic and pull-through plans.
• Complete all company and job-related training as assigned within the required timelines.