Jobs for Humanity

Translator

• The Translator will be responsible for translating content from various non-English languages into English, ensuring accuracy and cultural relevance.
• Translate various administrative documents, statements, management reports, management’s discussion and analysis of fund performance, and sustainability reports.
• Meet deadlines and adhere to high quality standards.
• Manage large-scale projects.
• Collaborate with team members.
• Maximize the use of tools and engage in continuous learning.

Freelance Translator

Data Entry

• Accurately and efficiently enter data into our systems, ensuring high levels of accuracy and attention to detail.
• Format documents extensively using Microsoft Word, ensuring consistency and professionalism.
• Convert files from one format to another using Adobe, ensuring seamless integration with our systems.
• Assist in the development of proposals for clients, ensuring timely and accurate delivery.
• Communicate effectively with team members, clients, and stakeholders to ensure seamless project execution.

Data Entry Specialist

Customer Support

• Responsible for acting as a billing liaison between clients and company, resolving customer queries via phone and email while meeting productivity goals
• Follow up on returned claims, among other billing responsibilities
• Keep clients informed of billing and payment status
• Collaborate with internal billing teams and customer success as needed to resolve client cases
• Troubleshoot issues related to client accounts and collaborate with provider team to complete steps necessary to use health plan benefits
• Collaborate with technical teams to identify bugs and improve the client/provider experience
• Ability to work on a scheduled shift and holidays

Client Support Specialist – Billing

Backend Engineer

• Work with the product and business teams to design, develop, and maintain our backend systems
• Create enhanced features and new product lines
• Collaborate closely with the Head of Engineering on architecture design and implementation
• Mentor other engineers on the team
• Work in a results-driven, fast-paced startup environment

Lead Backend Engineer

Sales

• Support CX Sales Specialists and marketing team
• Engage and close prospective new customers
• Research solar businesses
• Identify target customers
• Produce sales materials
• Provide actionable sales feedback

Solar CX Sales Associate

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
• Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions.
• Develop and implement strategies to improve collection efficiency and minimize delinquency rates.
• Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction.
• Maintain accurate and up-to-date customer records, including payment logs and communication histories.
• Meet or exceed monthly collections and reconciliation targets while ensuring high service quality.
• Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
• Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols.
• Prepare and distribute payment notices, confirmations, and remittance details.
• Investigate and resolve payment discrepancies and transaction-related errors.
• Uphold confidentiality, transparency, and compliance across all customer and partner transactions.

Customer Support Representative

Social Media Manager

• Create Instagram content (designs)
• Utilize brand identity elements for social media posts

Graphic Designer – Social Media, Health & Wellness

Operations

• Communicating with customers via email to promptly resolve partner issues within established time frames.
• Escalating complex issues to various cross-functional teams and monitoring escalations for end-to-end case management.
• Documenting customer interactions and resolution paths, creating documentation for proactive and reactive issue resolution.
• Maintaining a high level of customer satisfaction by providing timely and effective support.

Online Operations Associate

• maintain essential organizational tasks
• collaborate with multidisciplinary teams and clients to align technical work with project objectives

Data Entry, CSR

• Develop and execute strategies that enhance revenue and market share
• Proven ability to close and expand high-value, multi-year enterprise deals involving multiple stakeholders, buying committees, and approval layers.

Global Sales Director

• Enter data into computer systems accurately and efficiently
• Verify accuracy of data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular data backups to ensure data preservation
• Generate reports and respond to inquiries or requests for information