Customer Support Specialist

Jobs for Humanity

Customer Support Specialist providing support in a remote call centre environment. Managing high call volumes while delivering a customer-focused experience with professionalism.

Posted 7/11/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver a consistently customer‑focused experience in a fast‑paced call centre environment
Manage high volumes of inbound calls in a timely and professional manner
Provide high‑quality care, support, and problem resolution
Apply strong soft skills—active listening, patience—especially during difficult calls
Maintain strict confidentiality, privacy, and ethical standards
De‑escalate challenging situations with calmness and professionalism
Represent the company with courtesy, integrity, and respect
Collaborate effectively with colleagues and resolve conflict respectfully
Work independently with strong self‑motivation and reliability
Contribute to a safe, inclusive, and supportive team environment

Requirements

What you’ll need

Minimum 2 years of customer service experience, ideally in a fast‑paced environment
Strong verbal and written communication skills in English
High School Diploma or equivalent
Demonstrated reliability and strong attendance history
Excellent interpersonal and soft skills

Benefits

Comp & perks

All your information will be kept confidential according to EEO guidelines.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

PatienceInterpersonal SkillsSelf-MotivationReliability

Certifications

High School Diploma