Manager, Marketing and Strategic Partnerships
Atlas Technica
Account Executive, Communications
JMARK - IT Support and IT Services
full-time
Posted on:
Origin: • 🇺🇸 United States • Missouri
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Identify prospects and source own prospect lists to acquire new JMARK clients
- Develop business relationships and act as trusted business advisor to prospects
- Determine and develop technology or business solutions and prepare/present formal proposals
- Maintain and manage pipeline (maintain pipeline of 2.5 times monthly quota) and achieve personal, team, and department sales goals
- Collaborate with marketing, support, community partners, product management and account management to facilitate programs and offerings for Telecommunications products and services
- Oversee handoffs to Project/Service Team for Telecommunications products and ensure customer expectations and wow experience
- Direct communications and reporting process for Telecommunications and ensure frequent communication throughout sales process
- Participate in necessary Service meetings and provide an additional point of contact for escalated customer issues
- Provide technology and business advice and prioritize work for long-term outcomes
- Maintain all opportunities in JMARK CRM with up-to-date and accurate information
- Direct and develop the Account Management Team, mentor team members, and enforce processes to track and improve team performance
- Be responsible for Account Management Team monthly sales quota including gross profit on hardware/software and bid labor projects and assist increase in MRR on a quarterly basis
Requirements
- 5-10 years of best practices experience with client relationships and sales process
- Ability to propose technology and business solutions that meet or exceed the needs of the prospects or clients
- Ability to prepare and deliver formal presentations and proposals for prospects and/or clients
- Ability to communicate with prospects, clients and JMARK teammates to ensure expectations are clear, reasonable and attainable
- Ability to collaborate with other departments to help identify and determine the best solutions for JMARK, prospects and clients
- Ability to conduct research on emerging solutions, services, protocols, and standards
- Familiarity with best practices with sourcing, business development, client relationships and sales process management
- Proven record of accomplishment of developing and maintaining client relationships
- Demonstrated experience in setting and meeting individual and team goals
- Solid relationship management and performance management skills
- Strong business skills and experience in dealing with business leaders
- Strong customer service orientation
- Proven ability to deal with adversity and maintain a calm composure
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Exceptional interpersonal skills, with a focus on listening and questioning
- Ability to research issues and products as required
- Highly self-motivated and directed; keen attention to detail; team-oriented
- Must be prepared to travel as required
- Valid driver’s license and proof of vehicle insurance
- Reliable and suitable transportation (car, SUV, pickup or minivan) that can be used as required to perform duties
