Client Success Specialist
Credible
HomeCare Sales Specialist I
FreedomCare
full-time
Posted on:
Origin: • 🇺🇸 United States • Kansas, Missouri
Visit company websiteSalary
💰 $18 - $22 per hour
Job Level
Junior
About the role
- Connect and engage with people across Missouri to start relationships with those interested in home care
- Reach out to inbound information requests from various channels (phone, social media, website) and open meaningful conversations
- Follow up with previous conversations and reengage those who need nurturing
- Collect and validate current information needed to begin the intake process for interested patients
- Nurture interested individuals into signing up with FreedomCare
- Build sustainable relationships and take the extra mile to engage customers
- Seize opportunities to improve the customer experience
- Manage large amounts of inbound and outbound calls in a timely manner
- Meet personal/team qualitative and quantitative targets
Requirements
- 1+ Year of proven sales experience
- Ability to multitask, set priorities and manage time effectively
- Familiarity with CRM systems and practices
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality type
- Genuine care for customer’s interests
- Optimistic and upbeat
- Self-motivating, independent, and entrepreneurial spirit
- Focused and persistent
- Analytical and empathetic
- Data driven and goal oriented
- Nice-to-Have: Experience in insurance or healthcare background in a high-volume or call center environment
