Transportation Manager
JiffyShirts.com
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage inbound (middle mile) and outbound (last mile) transportation operations for the Jiffy network.
- Build and execute carrier strategy, including evaluating partners, negotiating contracts, and driving cost optimization.
- Manage relationships with parcel carriers and on-demand delivery providers, ensuring adherence to SLAs and performance metrics.
- Monitor and improve delivery speed, reliability, and customer experience across all transportation channels.
- Partner with Finance and Operations to track, forecast, and optimize transportation costs.
- Provide business requirements to Product and Engineering teams, influencing technology roadmap development to improve transportation processes, tracking, and integrations.
- Establish and report on KPIs for carrier performance, cost efficiency, and service reliability.
- Lead continuous improvement initiatives to streamline transportation operations and scale fulfillment capabilities.
Requirements
- 6+ years of experience in transportation, logistics, or supply chain management with direct responsibility for carrier management.
- Proven track record negotiating contracts and managing cost/performance trade-offs with parcel and/or on-demand carriers.
- Strong understanding of middle-mile, last-mile, and fulfillment operations in an e-commerce or retail environment.
- Data-driven and analytical mindset, with experience defining and managing KPIs.
- Ability to influence cross-functional teams, including Product and Engineering, to deliver technology solutions for transportation.
- Excellent communication and relationship management skills, capable of managing external partners and internal stakeholders.
- Strong problem-solving skills and ability to bring structure to complex operational challenges.
- Experience with both parcel and on-demand delivery networks.
- Familiarity with transportation management systems (TMS), routing, and technology integration with carriers.
- Advanced degree in Supply Chain, Logistics, or a related field.
Benefits
- Competitive salary, equity opportunities, and performance-based bonuses.
- Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
- 401(k)
- Annual wellness benefits to help you stay healthy and balanced.
- Choice of MacBook or PC laptop, plus equipment for your home office setup.
- Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
- Annual stipend to support your learning and career growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
transportation managementcarrier managementcontract negotiationcost optimizationKPI managementdata analysisfulfillment operationsroutingtechnology integration
Soft skills
communicationrelationship managementproblem-solvinginfluencinganalytical mindset
Certifications
advanced degree in Supply Chainadvanced degree in Logistics