JetBrains

Account Manager

• Grow a global portfolio
• Manage all B2B customers in your segment without assigned KAM coverage.
• Work with companies of all sizes—startups, scale-ups, and global corporations.
• Develop strong relationships with technical and business stakeholders.
• Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools).
• Drive new and recurring revenue
• Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions.
• Secure renewals on time and prevent churn through consistent, proactive engagement.
• Analyze account potential and prioritize focus using a data-driven, programmatic approach.
• Expand adoption & prevent churn
• Monitor product usage, renewal cycles, lead history, support signals, and customer behavior.
• Act early on risks and build engagement campaigns (inbound and outbound) across your segment.
• Ensure customers gain full value from JetBrains tools and are aware of the broader JetBrains product ecosystem.
• Run full-funnel sales motions
• Work with inbound leads, trials, demos, evaluations, and outbound opportunities.
• Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle.
• Maintain clear next steps and accurate forecasting.
• Collaborate cross-functionally
• Partner with Customer Success Engineering for technical deep dives and evaluations.
• Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives.
• Bring structured customer insights back to influence product strategy and messaging.
• Ensure operational excellence
• Maintain a clean, accurate CRM pipeline with clear next steps and deal context.
• Use segmentation and playbooks to scale outreach across thousands of accounts.
• Participate in events, webinars, and community activities to strengthen relationships with the developer audience.

Account Manager – B2B Segment, Global Accounts

Full-stack Engineer

• Design and implement user interfaces for AI-powered features integrated into JetBrains IDEs.
• Build UI components using Compose Multiplatform for desktop and Swing.
• Collaborate closely with designers to create intuitive, responsive, and polished developer experiences.
• Contribute to improving UI architecture and component reuse within the product.
• Help ensure the UI remains responsive and performant inside complex desktop applications.

Senior Software Developer – IntelliJ AI, UI/Desktop

• Integrate state-of-the-art AI agents into our IDEs, continuously improving the developer experience of working with them.
• Enhance agent capabilities by equipping them with the most intelligent tools available in our IDEs.
• Create novel AI features with no direct market analogues, experimenting with and exploring the new possibilities brought by modern AI technologies.
• Measure and evaluate the performance of agents and other AI features to achieve reliability and reproducibility.

Senior Software Developer, IntelliJ AI

Technical Writer

• Responsible for documenting the platform's subsystems for user and license management, AI-specific governance, and analytics
• Write both end-user documentation and internal documentation for development teams
• Coordinate with team members, ensuring everyone understands user needs, expectations, and challenges
• Plan and prepare documentation for upcoming features in time for releases

Technical Writer – JetBrains Cloud Platform

Business Development Rep

• Support Account Managers with outreach and engagement across strategic accounts.
• Research customer organizations to identify developers, technical stakeholders, and decision-makers.
• Maintain and update account and contact information in Salesforce and other systems.
• Contribute to outreach activities using email, LinkedIn, and other tools.
• Help coordinate customer participation in events, briefings, and feedback programs.
• Assist with planning and organizing Developer Days, meetings, and account engagement activities.
• Collaborate with Sales, Marketing, Product, and technical teams to support customer engagement.
• Contribute to improving and maintaining outreach and engagement processes.

Account Development Representative, US Market

SDET

• Take ownership of the product’s test automation strategy.
• Design, write, and improve maintainable automated tests that are closely integrated with the product code. In most cases, this will require a deep understanding of the new functionality being tested.
• Ensure high test coverage for critical functionality, as well as the long-term stability of the test suite.
• Help stabilize flaky tests and improve overall test reliability.
• Actively participate in building and improving test infrastructure and tooling.
• Monitor build configurations with autotests, analyzing test failures and results in TeamCity and identifying bugs (by reviewing logs and commits).
• Collaborate closely with developers to identify issues early and improve testability.
• Report issues in YouTrack and verify that fixes work across relevant branches.

Senior QA Automation Engineer – Toolbox App

Solutions Engineer

• Demonstrate and position PyCharm’s capabilities - debugging, refactoring, testing, profiling, and code insight - as differentiators in modern Python development.
• Advise on Python project structure, dependency management, packaging, and large codebase best practices.
• Support use cases across backend services, data workflows, automation, and web development.
• Deliver technical workshops, demos, and customer presentations.
• Create high-quality technical content such as articles, documentation, sample projects, and presentations.
• Gather structured customer feedback and translate it into actionable input for Product and Engineering.

Solutions Architect – Python, Client-facing

Technical Customer Success

• Work closely with JetBrains Account Executives.
• Help customers adopt JetBrains products and services to achieve desired business outcomes, including whiteboarding and assisting with architecture.
• Manage the technical relationships for a portfolio of accounts and implement account strategies.
• Be the customers’ advocate within JetBrains, representing them to Support and Product Engineering teams.
• Recommend product enhancements based on customer feedback.
• Help product teams present and evaluate new product ideas to the customers in your portfolio.
• Act as a trusted technical advisor to customers, staying updated on technology trends.
• Work with Sales to facilitate account expansions by developing account plans.

Enterprise Customer Success Engineer – Post-Sales

• Demonstrate and position IntelliJ IDEA’s capabilities - code insight, refactoring, debugging, testing, and profiling - as differentiators in modern Java development.
• Advise on frameworks and tooling across the Java ecosystem, including Spring, Jakarta EE, build systems, testing, and persistence layers.
• Deliver technical workshops, demos, and customer presentations.
• Create high-quality technical content such as articles, sample projects, and presentations.
• Gather structured customer feedback and translate it into actionable input for Product and Engineering.

Solutions Architect – Java, Client-facing

Backend Engineer

• Develop and execute high-impact product marketing strategies.
• Work closely with the product team to align marketing initiatives with roadmaps and priorities.
• Drive PhpStorm’s market positioning and messaging, articulating clear differentiation against alternative IDEs and AI-powered development tools.
• Measure, analyze, and optimize marketing performance using data-driven insights.
• Together with the Developer Advocacy team, build and strengthen relationships with influencers, contributors, and the PHP community.
• Manage marketing budget allocation and track expenses.
• Support the product team at PHP-related conferences.

Product Marketing Manager, PhpStorm

Product Marketing

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.
• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.
• Maintain a content release calendar and ensure marketing activities are delivered on time.
• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.
• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

Product Marketing Manager – WebStorm

Recruitment

• Own full-cycle recruitment for enterprise sales and support roles
• Partner with hiring managers to define role requirements, hiring strategies, and timelines
• Proactively source and engage candidates across multiple markets
• Ensure a consistent, positive, and inclusive candidate experience
• Help improve recruiting processes, tools, and ways of working
• Contribute market insights to support hiring decisions and workforce planning

Senior Talent Acquisition Specialist / Recruiter – Sales

Business Analyst

• Partner with HR teams and related functions to understand their day-to-day workflows, pain points, and opportunities for improvement.
• Facilitate interviews, workshops, and discussions with diverse stakeholders, ensuring different perspectives are captured, aligned, and clearly documented.
• Consolidate inputs into structured business requirements and user stories for product and engineering teams.
• Analyze and document current HR processes and data flows between systems and create clear visual diagrams of workflows and integrations.
• Work closely with the product managers to design future-state solutions, including low-fidelity prototypes and UX concepts that help stakeholders visualize changes and provide feedback.
• Prepare and maintain documentation for new and existing processes and systems, including requirements, specifications, process flow diagrams, data dictionaries, and user guides.
• Define and track key product metrics to evaluate the effectiveness and adoption of internal HR technology solutions.

Senior Business Analyst – HR Technology

Product Manager

• Extensively interact with users to identify their needs, understand their challenges, and devise appropriate solutions.
• Conduct UX and market research needed to gain insights and make informed decisions.
• Identify product metrics needed for monitoring success and making data-driven decisions.
• Generate, prioritize, and test hypotheses.
• Define and implement a product vision and strategy that aligns with the company’s overall goals and objectives.
• Develop and maintain a product roadmap that addresses short- and long-term goals.
• Build from scratch and incrementally improve the product development process.
• Work closely with developers, analysts, technical writers, developer advocates, and marketing and product managers.
• Cooperate with the authors of third-party libraries, frameworks, and tools.

Senior Product Manager, IntelliJ Platform

QA Engineer

• You'll own the top of the funnel: outbound, qualification, and getting leads to sit down for a conversation.
• Phase one: Get individual Automation QAs to try the product, aiming for fast adoption and no procurement.
• Once we hit 20+ weekly users, we’ll move on to phase two, where we’ll shift the focus to B2B – qualified meetings with QA Leads and Engineering Managers.
• Build targeted lists: Automation QAs at companies with web products and Playwright, Cypress, or Selenium in their stack.
• Run outbound sequences (LinkedIn is the baseline, but you decide the channels). A/B test weekly.
• Design qualification gates (forms and scoring) to filter leads before the founder calls.
• Reach 20+ weekly active users after month one – ICP-qualified and giving direct feedback to engineering.
• Document what works into a repeatable playbook.