Jesica.ai

Operations

• Coordinate and manage daily dispatch of healthcare providers to assigned long-term care (LTC) facilities across California.
• Match patient visit demand with available provider schedules, ensuring all appointments are completed within designated timeframes.
• Optimize provider routes based on geographic proximity, provider panels, and operational priorities to reduce travel time and increase efficiency.
• Maintain up-to-date scheduling data, provider availability, and patient assignments in internal systems.
• Communicate with providers, facility staff, and internal teams to resolve scheduling conflicts and unexpected route changes in real time.
• Monitor dispatch performance metrics and make proactive adjustments to maintain on-time visit completion.
• Analyze provider utilization and route data to identify trends and opportunities for improvement.
• Ensure adherence to AllCare.ai dispatch policies, HIPAA compliance, and operational standards.

Medical Dispatcher – U.S. Operations

IT Support

• Provide and oversee Tier 1–3 technical support across systems, ensuring swift issue resolution and exceptional internal user experience.
• Design, maintain, and scale infrastructure, systems, and automations across InVitro and its portfolio companies.
• Lead automation of onboarding, offboarding, and IT processes using tools like N8N, Zapier, Google Admin SDK, or custom scripting (Python, Apps Script).
• Integrate, secure, and optimize critical SaaS tools including Google Workspace, HubSpot, Pioneer, Slack, Notion, and others.
• Oversee provisioning, patch management, and endpoint protection using MDM/XDR/EDR tools.
• Implement and manage SSO, MFA, and access policies across multiple systems.
• Build and maintain SOPs, runbooks, and system architecture documentation.
• Identify and lead initiatives for automation, efficiency, and security enhancements across IT processes.

Senior IT Specialist – Systems, Automation

• Accurately type and enter prescription data into pharmacy management systems.
• Verify medication names, dosages, and patient information with exceptional accuracy.
• Review handwritten and electronic prescriptions for completeness and compliance.
• Flag discrepancies or missing information to supervising pharmacists.
• Maintain strict adherence to HIPAA and data confidentiality standards.
• Collaborate remotely with pharmacists, dispatch, and operations teams to ensure timely order processing.
• Uphold productivity, accuracy, and compliance standards in a fast-paced setting.

Pharmacy Typist, Pharmacy Operations

Account Executive

• Field-based Account Executive responsible for full sales cycle from prospecting to closing deals with executive decision-makers at Assisted Living Facilities across Southern California.
• Acquire new flagship accounts and establish the foundation for long-term partnerships.
• Full-Cycle Strategic Selling: conduct prospecting, cold outreach, product demonstrations, negotiate contracts, and close high-value deals.
• Territory Management & Hunting: develop and execute a strategic plan to penetrate the SoCal market and build a robust sales pipeline.
• Executive Engagement: build rapport and trust with C-level executives, facility owners, and administrators through consultative conversations.
• Product Expertise: master the AllCare platform and articulate value proposition, competitive advantages, and ROI.
• Pipeline Discipline: maintain accurate and timely activity, pipeline, and forecast data in CRM (e.g., Salesforce).
• Collaborative Handoff: work closely with Customer Success to ensure smooth onboarding and future expansion.
• Market Intelligence: provide feedback on market trends, competitive activity, and customer needs.
• Required in-office alignment: two days per week at regional office for strategy and alignment.

• Field-based Sales Representative for Southern California responsible for generating new business and building the AllCare brand through direct, in-person engagement.
• Drive the full sales cycle from prospecting to closing deals with Assisted Living Facility decision-makers.
• Proactively prospect, identify, and qualify new sales leads within the SoCal territory through field-based activities, cold calling, and networking.
• Conduct persuasive in-person sales presentations and product demonstrations to key facility stakeholders (owners, administrators, clinical directors).
• Autonomously manage a full sales pipeline and accurately forecast activity using our CRM.
• Negotiate contracts and close new business to meet and exceed quarterly sales quotas.
• Collaborate with the onboarding team to ensure a smooth hand-off of new clients.
• Strategically plan travel within the SoCal region to maximize face-to-face client interactions.
• Spend approximately 70% of time traveling in SoCal and work from the regional office two days per week.