Jamf

Sales

• Providing leadership to a team of Account Executives, and motivating them to help new Jamf solutions that fit their needs.
• Making sure the team is achieving and exceeding challenging targets and has pipeline-building plans in place.
• Making sure the team is proactively approaching key prospects and effectively positioning our whole product experience.
• Providing accurate forecasts and pipeline creation projections.
• Providing direct assistance with sales opportunities as needed.
• Works closely with the Sales Leadership Team to determine direction, improve processes and maximize the efficiency of the team.
• Working closely with the extended departments, e.g. SDRs, SEs, Channel Team, and supporting them in an effective manner.
• Coaches others on effectively leveraging internal and external resources to move an opportunity through the pipeline and fulfil role requirements.
• Coach team members to use Salesforce and Clari to accurately manage and note calls and opportunities.
• Supports Jamf’s goal to deliver an excellent customer journey.
• Develops team members and makes sure the team maintains and increases the understanding of our product portfolio to explain the business value of Jamf’s solutions to new prospects.
• Understands the career paths at Jamf and continues to help team members to develop additional responsibilities

Manager, Enterprise Sales

Solutions Engineer

• Leads solution design for highly visible ERP corporate transformation initiatives, ensuring high-quality, integrated software solutions within the constraints of time and budget
• Design, create, improve, and maintain Oracle Fusion Cloud ERP platform while applying the necessary best practices and logic
• Deliver technology plans, roadmaps, guidance, and the associated governance that is required to enable technology changes to be effective
• Provide enterprise leadership and guidance for ERP and back-office data management, data modelling, master data management, data governance, transformations, enrichment, data integrations, and data pipelines
• Communicate ERP and back-office data architecture and process vision, technical strategies, and trade-offs across various levels in the organization
• Develop ERP and back-office data architecture blueprints, patterns, roadmaps, and frameworks that enable adoption, reuse, and standardization
• Collaborate with data leaders and stakeholders, such as Enterprise Business Intelligence and Product teams, to ensure alignment of data strategy and governance
• Work with Business stakeholders, Analysts, Developers, and Project Managers through project initiation and delivery

Senior Solutions Architect, Oracle Fusion Cloud ERP

Support Engineer

• Coach direct reports to foster growth and development with an emphasis on our values of selflessness and relentless self-improvement.
• Conduct regular 1:1s, goal setting, and performance reviews to ensure continuous development, provide actionable feedback, and foster strong relationships built on trust and accountability.
• Remove obstacles and provide resources for members of Technical Support, to enable them to do their best work.
• Hold team members accountable to performance goals (KPIs), quality standards, and established processes.
• Maintain and contribute to evolving departmental policies, contributing both directly and through collaboration.
• Champion our customer's success by ensuring support engagements are outcome-driven and aligned with customer goals; manage escalations, gather feedback, and identify opportunities for improvement.
• Monitor team performance and business impact, taking proactive action to ensure customers receive timely and effective support.
• Participate in hiring, onboarding, and staffing processes.
• Cultivate an inclusive and supportive team environment where every member feels respected, valued, and empowered to contribute.
• Provide direct leadership for Technical Support operations during assigned weekend coverage hours, including queue oversight, escalation guidance, and real-time decision support for complex or high-impact cases.
• Other duties as assigned, including but not limited to, travel (up to 20%), leading or supporting strategic cross-functional initiatives, customer escalation oversight, and customer engagement.
• Serve as Incident Commander for critical (Severity 1) or widespread customer-impacting incidents during weekend coverage, leading incident response efforts from identification through mitigation and resolution.
• Establish and maintain incident structure by facilitating live response calls, assigning roles (technical lead, communications lead, scribe), and driving timely action and decision-making.
• Coordinate cross-functionally with Engineering, SRE, Product, and other partner teams to accelerate resolution of critical issues, ensuring customer impact and urgency are clearly understood.
• Own clear, concise, and timely communication during major incidents, including internal stakeholder updates, leadership briefings, and guidance for customer-facing teams.
• Ensure thorough handoff of any ongoing incidents or high-risk situations to weekday leadership, including documented status, impact, and next steps.
• Lead or contribute to post-incident reviews for weekend critical incidents, ensuring root causes, contributing factors, and preventive actions are documented and tracked.
• Translate incident learnings into actionable improvements across support processes, tooling, documentation, or cross-functional ways of working.

Technical Support Manager – Weekend Shift

Sales Development Rep

• Prospect into the assigned territory to find leads for the Sales team
• Follow up on incoming leads and convert them to opportunities
• Plan and execute outbound call strategy, targeting, scheduling, and specific action items
• Use Salesforce to accurately manage and note calls, leads and opportunities
• Maintain accurate records of leads passed to sales and the success of leads converted into opportunities
• Work closely with the extended Sales team and the Marketing team
• Contribute to the improvement of tools and processes within a rapidly evolving environment
• Develop a well-rounded understanding of Jamf sales philosophy, market and customers
• Understand the career paths at Jamf and continue to grow into additional responsibilities to leverage growth opportunities
• Other duties and special projects as assigned
• Limited travel may be required (Up to 10%), mainly for internal meetings and event-related activities

Sales Development Representative

Full-stack Engineer

• Break down customer problems into work you and the team can execute on.
• Independently complete tasks from start to finish with high quality.
• Ability to communicate technical concepts to stakeholders.
• Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality.
• Produce designs for new and existing features.
• Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization.
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity.
• Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work.

Senior Software Engineer – macOS Developer

Marketing

• Reporting to the Senior Director of Global Channel Marketing.
• This role has an elevated level of responsibility focused upon partner strategy planning, with specific regard to informing budget requirement requests and collaborating with other integral teams to build a cohesive go-to-market strategy quarter by quarter.
• Assist the global channel marketing team with building out tactical requirements for new team initiatives around new partners, routes, and performance measurement
• Create and execute marketing programs that successfully communicate the value of Jamf products to Apple sellers, resell and Hyperscaler partners
• Create and manage repeatable, high-value Apple and partner enablement tools, including presentations, content, ABM, how-to guides, TCMA, case studies, website content, and other creative assets
• Collaborate with the broader marketing team to plan and execute key Apple and partner events, with the goal of driving Jamf opportunity pipeline
• Partner closely with product management and marketing to communicate product or pricing launches to Apple and all Channel Partners
• Train and enable the broader Jamf organization to successfully communicate Jamf messaging to Apple and all Channel Partners,
• Ensure Apple, channel, and other partner-facing marketing materials are up to date across all digital properties including the Jamf Partner Portal.
• End-to-end ownership, optimization and management of a partner seller asset portal, inclusive of translations, creative assets and other materials
• Establish mechanisms and programs to make campaign execution, approvals, and results tracking easier and more effective over time with Partners
• Creation and execution of SFDC reports on Partner focused activity effectiveness
• Source content for Apple, Channel, and other partners as required

Senior Partner Marketing Specialist

• Deliver live and virtual product demonstrations tailored to customer needs and environments.
• Build trust and establish yourself as a technical expert for customers and channel partners.
• Recommend effective Jamf-based solutions to address business and technical challenges.
• Support customer proof-of-concept initiatives and trial engagements in complex custom environments
• Represent Jamf through keynotes and presentations at trade shows, conferences, and industry events.
• Conduct enablement sessions and technical training for partners and internal stakeholders.
• Track account activity, technical engagement, and sales progress through CRM tools.
• Collaborate cross-functionally with sales, marketing, product, and global enablement teams.
• Contribute actively to regional sales meetings with technical insight and strategy.
• Own and nurture technical relationships with key regional partners.
• Assist in equipping fellow team members with updated technical materials and best practices.

Systems Engineer

• Deliver live and virtual product demonstrations tailored to customer needs and environments.
• Build trust and establish yourself as a technical expert for customers and channel partners.
• Recommend effective Jamf-based solutions to address business and technical challenges.
• Support customer proof-of-concept initiatives and trial engagements in complex custom environments.
• Represent Jamf through keynotes and presentations at trade shows, conferences, and industry events.
• Conduct enablement sessions and technical training for partners and internal stakeholders.
• Track account activity, technical engagement, and sales progress through CRM tools.
• Collaborate cross-functionally with sales, marketing, product, and global enablement teams.
• Contribute actively to regional sales meetings with technical insight and strategy.
• Own and nurture technical relationships with key regional partners.
• Assist in equipping fellow team members with updated technical materials and best practices.

System Engineer

Financial Planning and Analysis

• Provide financial decision support to key leadership team members
• Deliver high-impact financial insights and strategic analysis to guide executive decision-making
• Develop and enhance budgeting and forecasting processes
• Conduct monthly financial reviews, including variance analysis
• Synthesize complex data into actionable insights
• Drive the development, accuracy, and optimization of data, reports, dashboards, and key performance metrics
• Develop advanced financial modeling, scenario planning, and financial analysis
• Produce executive-level reporting
• Serve as a strategic finance partner across functions
• Mentor team members and promote best practices

Senior Financial Analyst

DevOps Engineer

• Responsible for designing, implementing, and optimizing automation, deployment, and monitoring solutions that support reliable, scalable, and secure software delivery.
• Work across development, operations, and QA teams to enhance CI/CD pipelines, manage infrastructure as code, and ensure system stability across environments.
• Take initiative in improving DevOps processes, mentoring junior team members, and contributing to the architecture and performance of deployment systems.
• Design, build, and maintain CI/CD pipelines to automate build, test, and deployment processes across multiple environments.
• Develop and maintain infrastructure as code (IaC) using tools such as Terraform or CloudFormation.
• Manage and optimize cloud infrastructure for scalability, reliability, and cost efficiency.
• Implement monitoring, alerting, and logging solutions to ensure system health and performance visibility.
• Responsible for supporting Kubernetes.
• Identify and automate repetitive operational tasks to increase delivery speed and reduce manual effort.
• Participate in incident response and contribute to root-cause analysis and remediation efforts.
• Collaborate with cross-functional teams to ensure consistent processes and promote a DevOps culture across the organization.
• Support and maintain secure environments, following DevSecOps practices and compliance standards.
• Lead the development, implementation, and testing tasks in different development projects tied to systems and functionality.
• Review, maintain, and update documentation related to any development tasks.
• Create different configurations & infrastructure environments in a development lab to troubleshoot issues and offer possible solutions.
• Maintain connections between core business systems.

IT DevOps Engineer II

Architect

• Coach and mentor technical content authors on using the CCMS platform, including guidance on information types
• Strategy and maintenance of the DITA information model, metadata, and reuse with the goals of providing consistency across the portfolio and optimized translation costs
• Develop a plan for future content delivery (i.e., content strategy) such as redefining what type of content should go in a knowledge base article vs. a tech paper and end user delivery/navigation
• Advise on the optimal delivery mechanism for significant new content (For example, when a team is building a new feature, lead the discussion of whether the associated content warrants new deliverable or how to incorporate it within an existing deliverable)
• Compile, QA, and publish technical product content per Jamf product release schedules and for on-going continuous delivery
• Develop and maintain automated publishing workflows
• Collaborate with DocOps and Localization peers to test and implement CCMS and publishing platform feature and component upgrades
• Create technical documentation strategies for transforming existing content to accommodate changing business needs (e.g., modular content optimized for product bundling/Security SKU simplification)
• Guide team members in the creation of technical documentation that is prescriptive and based on user goals/tasks
• Work with other information architects on continuous improvements to content taxonomy, metadata, and labeling with the goal of improving the learning portal user experience
• Maintain positive relationships and collaborate regularly across content creation teams such as Support, Tech Enablement, Customer Education, UX, and Marketing
• Perform technical content inventory analysis and recurring content audits to ensure content is relevant and up to date
• Explore how AI can be used to improve existing content creation and publication with a focus on opportunities to leverage Agentic AI capabilities
• Oversight of decisions that impact content at the portfolio level
• Implementation and planning of in-app help and API documentation
• High-level direction for significant UI text that will have a broad impact across an individual product or the portfolio
• Serve in on-call capacity as needed for critical customer events

Information Architect

Cloud Engineer

• Build and maintain EPM artifacts: metadata, hierarchies, data forms, rules, calculation scripts, dashboards, and workflows.
• Recommend optimizations for performance, automation, and operational excellence.
• Design, create, improve and maintain Oracle EPM cloud applications including EPBCS modules, EDMCS, FCCS, ARCS, and TRCS while applying the necessary best practices and logic
• Automate processes using Groovy scripts, EPM Automate, REST APIs, and Python/SQL for metadata and data loads.
• Configure security and workflow models for auditability and compliance.
• Monitor and maintain EPM environments, ensuring high availability and adherence to SLAs.
• Diagnose and resolve application, data, and integration issues in collaboration with finance and IT teams.
• Manage upgrades, patches, and regression testing to maintain platform stability.
• Partner with Finance, Tax, Accounting, and Data Engineering teams to translate requirements into robust technical solutions.
• Advise business stakeholders on best practices for process automation, data governance, and solution adoption.
• Coordinate with Oracle support and vendors to troubleshoot and implement enhancements

Cloud Engineer II

• Develop Oracle Fusion Cloud ERP custom reports and enhancements
• Develop Oracle Fusion Cloud ERP integrations between new or existing systems, both internal and external
• Develop and validate technical specifications for essential 3rd party interfaces, Workflow Enhancements, Data Migration (ETL), and BI Reporting requirements
• Perform the development, implementation and testing tasks in different development projects on Oracle Fusion and supporting technologies
• Developing and validating solution architecture
• Development, Configuration and Unit Testing
• Quality Assurance of project deliverables
• Participate in workshops, meetings and discussions.
• Project functional or technical issue resolution
• UAT and Go-Live rollout support
• Design, create, improve and maintain Oracle Fusion Cloud ERP platform while applying the necessary best practices and logic to meet overall project requirements
• Assist in the coordination of component changes with related elements to ensure seamless flow and continuity for better employee experience
• Manage the documentation creation and updates related to any development tasks
• Support and enhance current integrations to ensure they’re built for scale
• Support and troubleshoot issues relating to custom development that have been created via the Helpdesk system with a high level of customer satisfaction and in a timely manner
• Work with Business stakeholders, Analysts, Architects, and Project Managers through project initiation and delivery