Jamf

Product Designer

• Develop and maintain learning experiences for instructor-led, virtual instructor-led, and/or online training formats to support customer training.
• Organize time, projects, and meetings with tools like Jira, Confluence, Slack, Dropbox, and Microsoft 365 to ensure content is delivered efficiently.
• Upload, organize, and maintain files with a content management system, learning management system, Dropbox, YouTube, and Wistia.
• Communicate proactively with CE colleagues, Jamf stakeholders, and customers to evaluate and work toward key performance indicators.
• Review, test, and analyze Jamf and Apple beta releases to gauge their impact on CE learning experiences.
• Provide constructive feedback to other content creators to ensure quality, a unified voice, and consistent outcomes.
• Occasionally lead or assist with customer training to evaluate new content and improve the overall experience for customers.
• Adjust and organize workload as necessary to meet timelines and Jamf initiatives.
• Perform all job responsibilities in alignment with the core values, mission, and purpose of the organization.
• Travel frequency up to 10% a year

Learning Experience Designer I, Customer Education

Backend Engineer

• Break down customer problems into work you and the team can execute on.
• Independently complete a majority of identified tasks from start to finish with high quality.
• Use your knowledge of product to mentor others.
• Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software.
• Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).
• Perform all job responsibilities in alignment with the core values, mission and purpose of the organization.
• Support and promote a positive, inclusive workplace.

B2B Java Software Engineer II

Account Executive

• Drive thought leadership at multiple levels into accounts
• Concentrate on adoption strategies for implementing the WPE
• Formulate and guide business validation cases in order to expedite adoption
• Collaborate with internal and external partners, as well as product-specific experts to craft solutions to meet prospect’s needs
• Create, manage, and execute business, sales, and account plans to over-achieve results
• Manage complex enterprise sales campaigns while managing a diverse set of stakeholders, partners, and Apple team within the same accounts
• Achieve or exceed quarterly revenue targets, ensuring pipeline growth, accurate forecasting and sales activity tracking through Salesforce and other tools
• Understand prospect’s challenges through active listening, proposing solutions that challenge the status quo and bring long-term value to meet customers’ goals
• Work alongside Sales Engineers and product teams to design and present solutions that ensure customer success and drive long term growth
• Structure sales agreements with clients, and work with enterprise channel partners as needed to complete sales transactions
• Manage the entire sales cycle from prospecting and identifying opportunities to negotiation and close, ensuring all processes align with Jamf’s quota target
• Build and nurture relationships within the sales ecosystem, including Apple, Channel Partners, and Service Providers, to enhance collaborative selling and generate new sales opportunities
• Build and nurture strong relationships with key customer stakeholders, increase JAMF mindshare, and elevate JAMF to a more strategic position within all accounts
• Work closely with Tech Support, Customer Success, Services, and other teams to ensure customer retention
• Work with stakeholders from various regions supporting global initiatives to ensure a positive customer outcome
• Use Salesforce.com to document and manage sales account activities

Strategic Account Executive, Commercial

Director

• Develop and execute Jamf’s channel and alliance strategies for AMER in alignment with Jamf’s business objectives, sales objectives and global channel and alliance strategies.
• Build strong relationships with other senior leaders to drive achievement in other teams and external departments impacted by the channel and alliance goals.
• Represent and drive channel & alliances strategic projects and overall team direction, working with other senior leadership to obtain funding and buy-in.
• Drive revenue growth through strategic planning and execution of co-selling with channel partners (resellers, distributors, global systems integrators, carriers) and our alliance partners (e.g. Apple, AWS).
• Expand market adoption of Jamf solutions through business development activities with our vertical / industry specific solutions partners.
• Continually evolve scalable programs, processes and structures as both Jamf and our partners grow, to ensure that they are generating the right outcomes for Jamf, our partners and our customers.
• Cultivate executive relationships with alliance, channel and solution partners. Optimize and drive partner performance through business reviews, identifying additional business opportunities to expand revenue and deploying a joint sales and marketing approach.
• Lead enablement and go to market plans with focus partners within the region. Coordinate the development and execution of sales and technical enablement as well as joint marketing.
• Drive scalability within our higher volume, lower value channels by working with Channel Operations to automate our processes.
• Foster a culture of excellence and tightly integrate our channel and alliance strategy into our entire customer operations (Sales, Marketing, Services, Customer Success, etc.).
• Manage and oversee all internal change management and education of the sales organization on co-selling with partners/identifying opportunities with partners.
• Build a clear framework for measuring success within your organization and standardized measures of success (MOS) that are aligned with the global channel organization.
• Provide clear, concise updates to leadership regarding the program key MOS, initiatives, performance, and overall strategy.
• Achieve and exceed sales metrics and goals for the channel and alliances organization.
• Build a close working relationship with our Global VP, Channels & Alliances to ensure we operate consistently with our global Jamf channel strategy and programs.

Senior Director, Channel & Alliances

Customer Success Manager

• Own and manage a portfolio of enterprise accounts, ensuring alignment between customer objectives and Jamf solutions to drive measurable outcomes.
• Establish and maintain trusted advisor relationships by delivering tailored recommendations on workflows, best practices, and success strategies.
• Promote the value of Jamf solutions to maximize adoption, customer satisfaction, and retention across enterprise environments.
• Lead executive business reviews and other strategic engagements with customer stakeholders to ensure alignment on objectives and priorities.
• Champion customer advocacy by proactively communicating needs, feedback, and opportunities cross-departmentally within Jamf.
• Develop and execute comprehensive success plans that align with the customer’s business goals and key performance indicators.
• Identify and facilitate opportunities for growth, including expansion and upsell initiatives that align with customer needs.
• Create and manage Centers of Excellence within customer organizations to drive engagement and collaboration across multiple stakeholder groups to ensure enterprise-wide success.
• Mentor and guide team members, sharing knowledge and fostering a culture of continuous learning and innovation.
• Serve as a thought leader, regularly contributing new and innovative solutions to solve both customer and internal challenges.
• Monitor account health metrics, mitigate risks, and ensure high-value accounts remain engaged and successful.
• Strategically collaborate with cross-functional teams and driving a shared account strategy with your sales partners.

Senior Customer Success Manager

• Communicate regularly with a defined list of existing and new customers throughout the year to identify areas of need for business growth and new solutions
• Use prospecting tools such as Groove and LinkedIn to find new contacts and new business units from a defined list of Accounts.
• Qualify new leads and inquiries, conduct initial assessment, and determine prospect requirements to aid in the correct assignment of new opportunities
• Understand customer business needs and schedule technical demonstrations or face to face meetings with SE as required
• Execute campaigns to drive traffic to online and in-person events
• Support efforts of Account Executive in the field to sell the Whole Product Experience and procure purchase orders from new prospects and existing customers
• Enter new Opportunities and related information into SalesForce.com to document and manage sales activities
• Develop well-rounded understanding of JAMF sales philosophy, market and customers
• Know how to position JAMF Software solutions against competitor offerings
• Accurately process customer transactions such as price quotations and purchase orders
• Grow understanding of and ability to explain business value of JAMF Software solutions to prospects and existing customers
• Responsible for leading and closing sales opportunities for the Strategic Commercial team
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
• Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.

Inside Account Executive I, SEA

Security Operations

• Work with the Cloud and Delivery team to build, automate and maintain cloud security services in Azure
• Lead the Security Design and Architecture
• Manage identity and access control in Azure
• Responsible for log file collection and monitoring
• Provide framework, processes and execution for data leakage prevention
• Responsible for Web application firewall and related prevention of DDoS attacks
• Vulnerability Management: Prevent, detect and mitigate vulnerabilities
• Perform regular firewall audits
• Handle external port scanning needs and practices
• Identify, plan and implement any server hardening needs
• Perform security incident analysis, response and remediation
• Participate in design and implementation of security automation workflows
• Help manage security data reporting and visualization platform

Senior Security Operations Engineer – Azure

DevOps Engineer

• Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as infrastructure as code, configuration as code, serverless, and containerization
• Ensure security best practices are identified and integrated into system designs and configuration
• Assist in evaluating, planning, configuration, and implementation of new software services
• Develop custom tools and automation through programming and scripting
• Support software development by maintaining and scaling our continuous integration and continuous delivery environment as needed
• Apply data lifecycle management to sensitive data through backups, permissions management, and auditing
• Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for.
• Member of an Agile team providing code reviews, velocity estimation, planning input, and participating in other Agile methodology workflows.
• Work and communicate effectively with product owners, development teams, and cloud and delivery teams
• Create and maintain technical documentation
• Performs other duties as required and completes all job functions as per departmental policies and procedures
• Responsible for setting technical direction for team responsibilities
• Cross-train other staff members on new technologies
• Ability to delegate tasks and mentor others

Senior DevOps Engineer, CI/CD

• Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
• Ensure security best practices are identified and integrated into system designs and configuration
• Assist in evaluating, planning, configuration, and implementation of new software services
• Develop custom tools and automation through programming and scripting.
• Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
• Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
• Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
• Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
• Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
• Create and maintain technical documentation
• Performs other duties as required and completes all job functions as per departmental policies and procedures

DevOps Engineer II, CI/CD

Sales

• Calculate, validate, and process monthly/quarterly sales incentive payouts with high accuracy.
• Partner with HR, Finance, and Sales Leadership to ensure compensation plans are implemented correctly.
• Troubleshoot discrepancies and provide clear resolution and communication to impacted employees.
• Maintain and enhance compensation systems (e.g., CaptivateIQ, Xactly, Varicent, or similar).
• Build and automate data workflows, dashboards, and reports to streamline compensation processes.
• Provide timely insights into quota attainment, incentive spend, and compensation effectiveness.
• Support annual plan design and rollout by modeling financial impacts and testing system setups.

Sales Compensation Analyst

• Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization.
• Ensure security best practices are identified and integrated into system designs and configuration.
• Assist in evaluating, planning, configuration, and implementation of new software services.
• Develop custom tools and automation through programming and scripting.
• Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed.
• Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing.
• Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for.
• Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows.
• Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams.
• Create and maintain technical documentation.
• Perform other duties as required and completes all job functions as per departmental policies and procedures.

B2B DevOps Cloud Engineer

Full-stack Engineer

• Build and maintain macOS background services (launch daemons) in Swift.
• Use Swift, Apple frameworks and APIs to implement new features for App Installers.
• Write unit tests (Swift Testing / XCTest) to ensure code quality and maintainability.
• Collaborate with cross-functional teams to design solutions that impact millions of devices.

Senior B2B Swift Software Engineer

Sales Engineer

• Deliver live and virtual product demonstrations tailored to customer needs and environments
• Build trust and establish yourself as a technical expert for customers and channel partners
• Recommend effective Jamf-based solutions to address business and technical challenges
• Support customer proof-of-concept initiatives and trial engagements in complex custom environments
• Represent Jamf through keynotes and presentations at trade shows, conferences, and industry events
• Conduct enablement sessions and technical training for partners and internal stakeholders
• Track account activity, technical engagement, and sales progress through CRM tools
• Collaborate cross-functionally with sales, marketing, product, and global enablement teams
• Contribute actively to regional sales meetings with technical insight and strategy
• Own and nurture technical relationships with key regional partners
• Assist in equipping fellow team members with updated technical materials and best practices

Manager

• Responsible for building relationships with and enabling channel partners to drive incremental revenue
• Develop and optimize a Channel Partner relationship with Insight
• Regular on-site collaboration with channel partner; preferred locations Chicago, IL or Phoenix, AZ
• Provide guidance and support to other channel managers
• Assist in execution of strategic business plans with Jamf and Apple channel teams to grow channel-created business
• Identify, enable and support assigned partner sales management and Apple/Jamf marketing team members to position and sell Jamf solutions
• Attend events/tradeshows to engage partner sellers and communicate Jamf value to customers and prospects
• Provide resolution for partner/customer issues and engage Jamf sales teams when appropriate
• Identify end-customer business and technical needs relative to Jamf features and communicate opportunities for improvement to Product Management
• Foster a workplace with high moral, ethical, and legal standards and model a positive, inclusive environment
• Provide vision, strategies, support, and expectations to enable employee growth and skills expansion
• This position has a 70/30 OTE Split

Senior Channel Manager

• Drive Professional Services excellence and team development across the region and contribute to Jamf's global services strategy
• Manage recruiting, onboarding, training, management, and professional development of staff
• Work with senior management to provide clear vision, strategies, support, and expectations to individual contributors
• Partner with key stakeholders to define strategy and drive initiatives that promote growth of Professional Services in the region
• Ensure the highest quality service delivery of engagements supporting KPIs: staff utilization, customer retention, revenue/margin, and customer satisfaction
• Work cross-departmentally within Services and across Jamf (Service Operations, Technical Enablement, Support, Sales, Customer Success, and Revenue teams)
• Maintain an advanced level of knowledge of the Jamf portfolio, related technologies, and integration strategies in an IT environment
• Handle customer satisfaction escalations related to delivery of Professional Services engagements
• Assist in recruitment, onboarding, training and management of third-party Service providers
• Perform other duties and special projects as assigned

Services Manager

• Drive SaaS sales growth across key Latin American markets (Mexico, Brazil, Colombia) by building and managing relationships with channel partners and resellers
• Recruit and onboard partners, create pipeline, support demand generation activities, and align regional sales efforts with corporate objectives
• Attend events/tradeshows to engage partner sellers and communicate Jamf value
• Provide resolution for partner/customer issues and engage Jamf sales teams where appropriate
• Assist in execution of strategic business plans with Jamf channel teams to grow channel-created business
• Identify, enable and support assigned partner sales management and Jamf marketing team members to position and sell Jamf solution
• Model Jamf core values and foster an inclusive, ethical workplace
• Provide vision, strategies, support and expectations to ensure employees can learn and grow
• Attain assigned sales targets and/or other key measures of success
• 70/30 OTE Split

Channel Manager

IT Support

• Provide timely and accurate responses to customer inquiries via chat, email, and phone
• Deliver outcomes through diagnosis and resolution of technical and account issues and guiding customers through workflow steps
• Ensure that customer requests are handled effectively and escalated when necessary
• Develop an understanding of Jamf products, including features, functionality, and best practices
• Ensure a positive customer experience by handling interactions with professionalism and empathy
• Stay current on new product features, technologies, and industry trends to provide the best possible support
• Participate in ongoing training sessions to improve service quality and technical knowledge
• Perform other duties as assigned

Technical Customer Support Associate

Engineer

• Partner within Sales and other departments to achieve sales and revenue goals
• Design and deliver integrated enterprise solutions combining Apple ecosystem and advanced security
• Provide technical consultation and technical escalation for Sales and other departments
• Continuously update expertise and demonstrate deep understanding of Jamf platform and Apple-centric security/network frameworks
• Respond to complex RFPs requiring comprehensive Apple enterprise expertise
• Deliver technical presentations and product demonstrations for enterprise prospects and customers
• Collaborate with Sales, Professional Services, and Product teams to architect custom Apple enterprise solutions
• Build and maintain relationships with partners and complementary solution providers (Apple, Microsoft, CrowdStrike, Zscaler, Okta)
• Provide internal training and knowledge transfer on Apple enterprise best practices and emerging capabilities
• Create implementation templates, automation tools, and methodologies for Apple enterprise deployments
• Serve as an escalation point for Sales, Marketing, and Product teams on Apple enterprise matters
• Represent Jamf as an Apple enterprise expert at industry events, conferences, and community forums
• Drive innovation initiatives to address gaps in current solutions
• Participate in professional development opportunities and industry training
• Understand cross-platform integration scenarios and coexistence strategies in enterprise environments.

Consulting Engineer

• The Channel Manager is responsible for building relationships with and enabling channel partners to drive incremental revenue.
• Attain assigned sales targets and/or other key measures of success
• Assist in the execution of strategic business plans in partnership with Jamf and Apple channel teams to dramatically grow channel-created business with assigned partners
• Identify, enable and support assigned partner sales management and Apple/Jamf marketing team members in efforts to position and sell Jamf solution
• Attend appropriate events/tradeshows to engage partner sellers and communicate the Jamf value to their customers and prospects
• Provide resolution for partner/customer issues, and engage Jamf sales teams where appropriate, ensuring follow through by appropriate Jamf employees
• Create an environment where all job responsibilities are in alignment with the core values, mission and purpose of the Jamf organization
• Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation and creativity
• Model a positive, inclusive workplace – one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work
• Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow Jamf
• This position has a 70/30 OTE Split
• #LIHybrid

Account Manager

• Attain assigned sales targets and/or other key measures of success\n• Develop and execute a business plan in partnership with Apple channel team to dramatically grow channel-created business with assigned partners\n• Identify, enable and support Apple channel sales and marketing team members and their partner activities\n• Develop an appropriate strategy for assigned partners and lead and manage team members responsible for these partners\n• Develop targeted campaigns, success metrics and investment cases with Apple and assigned partners to grow channel-sourced opportunities\n• Work with Channel Marketing team to create relevant content for partner sales enablement\n• Provide resolution for partner/customer issues, and engage Jamf sales teams where appropriate, ensuring follow through by appropriate Jamf employees\n• Identify end customer business and technical needs relative to Jamf features and benefits, and communicate opportunities for improvement to Product Management\n• Attend appropriate events/tradeshows to engage partner sellers and communicate the Jamf value to their customers and prospects\n• Create measurable and timely objectives, strategies and pertinent campaigns to achieve desired business outcomes, reflected in a jointly developed business plan with the partner that is in-sync with partner and Jamf objectives.\n• Lead the partner marketing strategy, collaborate with Jamf channel marking on campaign development and execution tied to business plan objectives\n• Execute on business plan, course correct as needed and report results to Jamf leadership\n• Create an environment where all job responsibilities are in alignment with the core values, mission and purpose of the Jamf organization\n• Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation and creativity\n• Model a positive, inclusive workplace – one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work\n• Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow Jamf.\n• This position has a 70/30 OTE Split\n• #LIHybrid

Learning Experience Designer I, Customer Education

B2B Java Software Engineer II

Strategic Account Executive, Commercial

Senior Director, Channel & Alliances

Senior Customer Success Manager

Inside Account Executive I, SEA

Senior Security Operations Engineer – Azure

Senior DevOps Engineer, CI/CD

DevOps Engineer II, CI/CD

Sales Compensation Analyst

B2B DevOps Cloud Engineer

Senior B2B Swift Software Engineer

Sales Engineer

Senior Channel Manager

Services Manager

Channel Manager

Technical Customer Support Associate

Consulting Engineer

Channel Manager

Channel Account Manager