ITCAN Technology and Digital Marketing

Customer Success Manager

• Manage and optimize in-app monetization mechanisms to maximize revenue contribution.
• Plan, execute, and continuously optimize CRM and lifecycle marketing campaigns.
• Analyze user behavior and campaign performance data to generate actionable insights for growth, retention, and monetization.
• Support user acquisition and growth initiatives by providing performance analysis for influencer and digital marketing campaigns.
• Ensure accuracy, quality, and consistency of monetization and CRM execution; continuously improve related processes and documentation.
• Provide guidance, feedback, and quality review for junior team members’ outputs.
• Collaborate closely with Product, Analytics, and Digital Marketing teams on optimization initiatives and feature enhancements.

Growth & CRM Specialist

Backend Engineer

• Architect, develop, and maintain high-performance, cloud-native backend services in Go.
• Build a unified API layer and containerized microservices on AWS ECS/Fargate.
• Implement secure authentication, robust input/output validation, and OpenAPI-based integration.
• Optimize data access patterns and scalability using PostgreSQL.
• Partner with the Tech Lead and CTO to evolve a modern AWS-based platform, leveraging IaC and automation.
• Extend and maintain Terraform-based infrastructure, ensuring reproducibility and consistency.
• Lead improvements to the CI/CD pipelines (GitHub Actions) to enable automated testing, deployment, and blue/green rollouts.
• Champion observability practices - integrate metrics, logging, and tracing using CloudWatch, Prometheus, and Grafana.
• Drive system reliability, performance, and fault tolerance across all services.
• Enforce code quality via thorough testing, peer reviews, and Go best practices.
• Oversee API versioning and schema evolution to maintain backward compatibility.
• Collaborate closely with DevOps, QA, and frontend/mobile engineers to ensure smooth, zero-downtime deployments.

Senior Golang Developer

AI Engineer

• Build and ship AI-enabled automation that improves scalability, reliability, and cost-to-serve across MoonTech workflows.
• Design, implement, and own production services for AI features — APIs, orchestration, background jobs, and monitoring.
• Build full-stack product surfaces for internal tools and user-facing automation, including clean UX, resilient backend logic, and secure data handling.
• Partner with Product, Data, and Engineering to translate business workflows into automated systems with clear success metrics.
• Implement evaluation and quality loops for AI features, including test datasets, online measurement, and feedback-driven iteration.
• Integrate with third-party systems and internal services (payments, CRM, attribution/analytics, messaging, partner platforms) to automate end-to-end journeys.
• Establish operational excellence for AI workflows: observability, incident readiness, cost controls, rate limiting, and reliability safeguards.
• Contribute to platform standards around data privacy, access control, and safe deployment patterns.
• Shape AI use cases in partnership with Product and Engineering, and measure impact through clear evaluation metrics.
• Use AI tools and automation in your own day-to-day work to streamline analysis, documentation, and planning.

• Own performance & influencer marketing accounts (ROAS-driven)
• Lead optimization, retention, growth planning, and upselling
• Build strong, strategic client relationships
• Collaborate closely with Product to translate client requirements into actionable inputs
• Coordinate cross-functionally (BI, Ops, Finance, Influencer, Product)
• Identify workflow gaps and proactively improve processes

Influencer Marketing

• Own end-to-end execution of influencer campaigns within a productized, system-driven workflow, ensuring alignment with campaign KPIs and platform logic.
• Execute campaigns using tools, dashboards, trackers, and structured processes, not ad-hoc methods.
• Work closely with internal product, data, and operations teams to ensure campaigns run smoothly within the MoonTech platform.
• Track, analyze, and report on campaign performance using defined metrics, dashboards, and performance benchmarks.
• Optimize campaigns based on data insights, efficiency, and repeatability rather than one-off execution.
• Maintain accurate campaign data across internal systems, trackers, and databases.
• Ensure campaigns are delivered on time, within scope, and aligned with predefined operational standards.
• Support continuous improvement of campaign workflows, documentation, and execution playbooks.
• Stay informed on platform updates, tooling improvements, and emerging trends that impact scalable influencer operations.

Influencer Campaign Executive

Product Manager

• Own product strategy across a defined portfolio
• Translate strategy into clear bets and measurable outcomes
• Lead quarterly planning and roadmap governance
• Identify and prioritize AI opportunities
• Partner with Engineering and Data to shape AI-enabled initiatives
• Lead the Delivery team to ensure high-quality execution across multiple squads
• Drive cross-functional coordination across Engineering, Design, Data, and Operations
• Set the bar for product artifacts and delivery readiness
• Lead, coach, and develop Product Managers and Delivery leads
• Serve as a senior partner to Marketing, Sales, Partnerships, and Customer teams

Director of Product Management

Business Development Rep

• Own the full sales cycle: prospecting, outreach, pitching, and closing deals with brands across key verticals.
• Communicate MoonTech’s value proposition— performance, control, and ROI —with clarity and impact.
• Understand brand goals and translate them into effective, scalable campaigns on the platform.
• Track and report on pipeline health, conversion rates, deal velocity, and overall revenue performance.
• Collaborate with Product, Growth, and Customer Success teams to improve onboarding, activation, and customer retention.
• Help define and refine Ideal Customer Profiles (ICPs) , messaging, and sales processes.
• Build scalable sales infrastructure—playbooks, workflows, and repeatable operating models.

Business Development Specialist

Data Analyst

• Design and maintain dashboards using Looker Studio or Power BI
• Build robust datasets and KPIs that support self-service analytics.
• Use SQL and Python to extract, validate, and analyze multi-source data
• Support marketing, sales, product, and operations teams with insights that drive real impact
• Assist in improving and maintaining data models and definitions
• Conduct QA checks and investigate discrepancies across analytics tools
• Present insights in a clear, actionable manner to both technical and non-technical stakeholders
• Get involved in data platform initiatives— onboarding tools, validating migrations, or enhancing connectors

• Design and execute CRM strategies to improve app user retention, engagement, and lifetime value (LTV).
• Define segmentation, targeting, and personalization frameworks for in-app and off-app communications (push,email, SMS, WhatsApp, etc.).
• Align CRM objectives with broader marketing, product, and growth strategies.
• Plan, build, and launch automated lifecycle campaigns (welcome series, churn prevention, win-back, etc.).
• Collaborate with Product, Marketing, and Data teams to ensure timely and relevant campaign delivery.
• Manage A/B testing to optimize message performance, frequency, and timing.
• Analyze customer behavior, segment performance, and campaign KPIs (CTR, conversion rate, retention rate).
• Work with analytics tools such as Firebase, GA4, MoEngage, and HubSpot to monitor user journeys.
• Present actionable insights and recommendations to stakeholders.
• Implement dynamic, event-based CRM workflows and journeys based on user actions.
• Leverage AI-driven recommendations for personalization (content, timing, and channel).
• Partner with Product, Design, and Engineering teams to improve user experience and messaging integration.
• Collaborate with Marketing and Growth teams to align CRM efforts with acquisition and branding campaigns.