Itaú Unibanco

Analyst

• Gerir o portfólio sob a ótica de faturamento, engajamento e limites de crédito;
• Identificar oportunidades de aumento de receita e ganhos de eficiência na base de clientes;
• Desenvolver análises aprofundadas e recorrentes sobre o comportamento dos clientes;
• Construir, monitorar e evoluir KPIs estratégicos;
• Traduzir dados em insights claros, com storytelling executivo para apoio à tomada de decisão;
• Propor e liderar iniciativas estratégicas que impulsionem resultados de negócio;
• Atuar com autonomia na priorização de demandas e na tomada de decisão;
• Realizar interface constante com áreas parceiras como Crédito, Planejamento, Autorizações, Limites e Fraudes.

Analista Sênior – Gestão de Portfólio

• Conduct impact analyses of changes on people, teams, and departments.
• Map impacted audiences and support stakeholder management.
• Support the design and execution of Change Management plans.
• Support engagement initiatives for impacted audiences.
• Support training and readiness activities for affected people.
• Support leaders in guiding their teams through change.
• Identify risks, resistance, and needs for adjustments.
• Monitor change adoption throughout implementation.
• Collect feedback and adoption metrics.
• Work collaboratively with technology and business teams.
• Organize and document Change Management deliverables.
• Support the evolution of frameworks for the Change Management team.

IT Transformation Analyst

Backend Engineer

• Desenvolver e manter serviços e APIs back-end, com foco em performance, legibilidade e manutenibilidade.
• Implementar soluções serverless e integrações entre serviços em ambiente AWS.
• Participar ativamente de code reviews, propondo melhorias técnicas e garantindo padrões de qualidade.
• Escrever e manter testes automatizados (unitários e integrados), contribuindo para a confiabilidade das aplicações.
• Atuar no monitoramento de aplicações em produção, apoiando a identificação e resolução de incidentes.
• Contribuir para a evolução de pipelines CI/CD, automações e infraestrutura como código.
• Colaborar com áreas parceiras (Produto, Dados, Segurança e Operações), participando das cerimônias da squad.
• Compartilhar conhecimento técnico e contribuir para a melhoria contínua do time.

Engenheiro de Software, Kotlin Pleno

• Requirements gathering
• Architecture design
• Test scenario specification
• Definition and provisioning of infrastructure
• Instrumentation of monitoring tools
• Development of applications using Java, Kotlin, and Python
• Extensive use of AWS cloud provider services
• Test automation
• Application support in staging and production environments
• Deployment of applications to production
• Documentation of applications and processes
• Promote best practices for application development

Java/Cloud Software Engineer – Junior

Communications

• Govern operational content, ensuring information is kept up to date
• Connect different areas to ensure alignment, consistency and effectiveness of deliverables
• Map training needs and develop content and supporting materials
• Monitor the effectiveness of actions taken (data literacy/knowledge is essential)
• Support communication and scenario monitoring to create timely plans
• Develop engagement and recognition initiatives to drive results

Training, Communications and Crisis Management Analyst

• Atuar como referência técnica para a squad, apoiando decisões de arquitetura, design e implementação de soluções.
• Projetar, desenvolver e evoluir serviços e APIs escaláveis, resilientes e seguras, alinhados às necessidades do produto ou plataforma.
• Conduzir e participar ativamente de code reviews, garantindo padrões de qualidade, legibilidade, performance e manutenibilidade.
• Definir e aplicar estratégias de testes (unitários, integração e end-to-end), fortalecendo a cultura de qualidade contínua.
• Atuar na evolução de observabilidade, monitoramento e resiliência, apoiando a confiabilidade dos sistemas em produção.
• Contribuir para automação de pipelines, ambientes e infraestrutura como código.
• Colaborar com áreas parceiras (Produto, Design, Segurança, Dados e Operações) para viabilizar entregas sustentáveis e de impacto.
• Mentorar e apoiar o desenvolvimento técnico de pessoas do time, promovendo boas práticas de engenharia.

Senior Software Engineer, Kotlin – Tech Lead

• Requirements gathering
• Architecture design
• Specification of test scenarios
• Definition and provisioning of infrastructure
• Instrumentation of monitoring tools
• Development of Java, Kotlin, and Python applications
• Extensive use of AWS cloud provider resources
• Test automation
• Application support in staging and production environments
• Deployment of applications to production
• Documentation of applications and processes
• Promote best practices in application development

Software Engineer, Java/Cloud - Mid Level

• Participate in Agile methodology ceremonies
• Monitor the progress of functional testing and user acceptance testing (UAT)/homologation
• Deploy solutions to the production environment and perform post-deployment monitoring
• Contribute to analysis and solution design to meet business requirements
• Acquire in-depth knowledge of the systems that make up the Payments platform
• Backend development

Senior Software Engineer, Java/Cloud

Full-stack Engineer

• Microservices and integrations that make up agent-based architectures
• Data and AI platforms with a focus on quality, observability and resilience
• Data products that provide context for agents
• Cloud-native pipelines and services, from source data to final consumption
• Integrations with multiple areas for data collection, consolidation and governance
• Here, engineering comes first: architectural decisions, well-written code, clear patterns and solutions that stand the test of time.

Senior Software Engineer – AI

• Develop Systems: Ability to design, implement and maintain complex systems, ensuring high performance and scalability.
• Understand the Product: Deep understanding of the product, its features and target market to align development with user needs.
• Collaborate with Architects: Work closely with architects to design modern, scalable, secure, and resilient solutions using software architecture best practices.
• Participate in Agile Ceremonies: Actively engage in agile ceremonies such as sprints, retrospectives and daily stand-ups, and provide ongoing technical support to the team.
• Perform Testing: Execute unit and integration tests and support the QA/homologation process, ensuring software quality and reliability.

Mid-level Software Engineer – Exclusive for People with Disabilities

Learning and Development

• We are seeking a Senior Learning and Development Analyst to serve as a key member of the Retail vertical within the People area. This position will be responsible for continuing existing initiatives (rollouts) while leading the design of development strategies focused on upskilling and reskilling. Our work will be connected to behavioral skills and leadership, but business acumen and customer-centricity are essential to successfully implement the changes planned for Itaú's Retail operations.
• Strategic management of Talent Program development.
• Monitor KPIs and development indicators, translating data into strategic actions.
• Propose and implement innovative solutions focused on upskilling and reskilling.
• Propose and implement innovative learning technology solutions.

Senior Learning and Development Analyst

• Plan, develop, and manage internal and external communications for the vehicles division
• Structure and lead the commercial engagement methodology
• Serve as the communications focal point with partner areas, ensuring strategic alignment
• Create and review corporate and commercial materials, ensuring standardization, clarity, and quality
• Propose continuous improvements to communication and commercial service processes
• Support leaders and commercial teams in developing strategic messages and materials
• Ensure communication consistency with the strategic directions of the area and the company

Senior Communications Analyst

• Drive solutions for Itaú's conversational platform, integrating WhatsApp implementations with the customer service ecosystem and Itaú Intelligence platforms.
• Promote a platform product mindset that emphasizes decoupling between applications, focusing on low latency and high performance.
• Provide technical guidance and ensure architecture and engineering best practices.
• Lead the design of modern, sustainable technological solutions.
• Explore new integrations with corporate and technical solutions (reuse).
• Share technical knowledge with engineering teams, fostering a continuous learning environment.

Senior IT Architecture Analyst – WhatsApp

• Liderar tecnicamente a squad, promovendo boas práticas de engenharia;
• Evoluir e manter o módulo de canais não assistidos no Portal Gestão de Experiência;
• Implementar soluções técnicas que sustentem o programa de Modernização de Jornadas, explorando automação e inteligência nos produtos;
• Refinar requisitos e conduzir reuniões com stakeholders;
• Definir arquitetura e estratégias de integração com plataformas internas;
• Garantir suporte técnico e atendimento de qualidade aos desenvolvedores.

Senior Software Engineer – Service Now

Customer Success Manager

• Gerenciar e evoluir as réguas de comunicação dos canais físicos e digitais
• Estruturar monitoramento de resultados, indicadores de performance e controles de qualidade
• Construir e evoluir modelos de observability das comunicações
• Realizar analises de performance e gerar insights acionáveis para otimização das campanhas
• Planejar, executar e acompanhar testes