Senior Model-Based Systems Engineer
First Division Consulting, Inc
CloudGroovy
Federal Account Manager, Inside
iT1
full-time
Posted on:
Location Type: Hybrid
Location: Tempe • Arizona • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Cloud
About the role
- Develop quotes for federal customers, building accurate, compliant proposals with correct SKUs, CLINs, and T&Cs
- Source pricing and availability through OEMs and distribution and register deals with manufacturers
- Track shipments and provide shipment tracking information to customers
- Update CLINs, support contract and vehicle requirements, and prepare BOMs, SOWs, and delivery schedules
- Assist with accounts receivable processes and support PIEE/WAWF workflows when required
- Build and maintain relationships with existing customers and partners to secure incremental and net-new revenue
- Support federal procurement compliance (FAR/DFARS, DoDIN APL, TAA/BAA, Section 889) and maintain audit records
- Produce and distribute internal and external reports and meet monthly reporting requirements
- Coordinate with internal teams (Accounting, manufacturers, OEMs) to resolve customer requests and facilitate returns
- Perform other duties as needed to ensure overall success for clients and iT1
Requirements
- Triage RFIs/RFQs/RFPs from an assigned federal contract vehicle
- Build accurate, compliant quotes (hardware, software, cloud, services) with correct SKUs, CLINs, and T&Cs
- Source pricing and availability through OEMs and distribution
- Register deals, secure special pricing, and align lead times with period-of-performance and FOB/INCOTERMS requirements
- Support orders under vehicles such as CIO-CS, ITES-4H, etc.
- Confirm contract pricing, DoDIN APL compliance, TAA/BAA applicability, Section 889 representations, OEM letters of supply, and flow-down clauses
- Prepare documentation as needed for: BOMs, SOWs, delivery schedules
- Build relationships with clients, partners, and teammates
- Assist with developing net new business through relationship building with current customers, email campaigns, and GTM strategies
- Provide overall excellent customer service to help complete any customer requests and resolve potential issues
- Provide shipment tracking information to customers, as needed
- Work with the Accounting department in supporting accounts receivable processes
- Work with customers and manufacturers to facilitate return requests
- Produce and distribute internal and external reports as needed
- Reach out to existing customers to promote interest in iT1 solutions and services
- Perform other duties as needed
- Work within FAR/DFARS frameworks
- Support PIEE/WAWF receiving/invoicing workflows, DPAS ratings when present, and government acceptance terms
- Maintain records for audits; ensure use of current UEI (SAM), CAGE, NAICS alignment, and manufacturer authorization
- Qualifications: 2-5+ years Inside Sales Support role federal government business, preferably GWACs
- Previous business development experience with federal agencies
- Hands-on experience with Federal procurement processes and portals
- Ability to quote multi-line IT solutions (networking, security, servers/storage, desktop/laptops, video equipment)
- Working knowledge of pricing math (margin/markup), terms & conditions
- Detail-orientation, deadline discipline, and strong written communication with federal stakeholders and partners
- Excellent communication skills, both verbal and written
- Demonstrated consistency in values, principles and work ethic
- Strong organizational and problem-solving skills
- Ability to multi-task and coordinate workloads amongst team members
- Nice to have: previous work on GWACs (CIO-CS, ITES-2H/3H, SEWP); familiarity with CUI, FCI, supply-chain security; awareness of NIST 800-171/CMMC basics; OEM ecosystem experience; eligibility for Public Trust or experience supporting cleared accounts (clearance not required)
Benefits
- Medical, dental, and vision benefits with highly subsidized premiums
- Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
- 401(k) Plan with employer match
- Onsite Fitness Center
- Onsite Monthly Massages
- Hybrid work if local to Tempe office; remote if located outside a reasonable commute
- Mon - Fri 8 am - 5 pm AZ schedule
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
BOM preparationSOW preparationshipment trackingpricing mathfederal procurement processesmulti-line IT solutions quotingOEM sourcingcontract complianceaudit record maintenancerelationship building
Soft skills
detail orientationdeadline disciplinestrong written communicationexcellent communicationorganizational skillsproblem-solving skillsmulti-taskingcustomer serviceteam coordinationbusiness development
Certifications
Public Trust eligibilityNIST 800-171 awarenessCMMC basics
